Utility bill payment kiosks save citizens time in California town

June 26, 2018

Bill payment kiosks installed in Lodi, California, have processed more than 1,500 transactions since being installed in May and are reducing utility customer…

Valuable lessons learned in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

Apek redefines room management with Skedway platform

June 22, 2018

Apek, a provider of kiosks and digital signage, recently introduced a Skedway platform for room management that fully integrates with Microsoft Office 365 and…

Self-service food & beverage kiosks changing casual dining

Standalone self-service food kiosks are changing the restaurant industry, improving operations and impacting customers’ purchasing habits.

Shake Shack scraps plans for cashless stores, will still introduce self-serve kiosks

June 21, 2018

Shake Shack has decided not to go cashless after testing the idea in a store that had order-and-pay kiosks and no cashiers. However, the fast casual chain…

BrightSign LLC media players integrate with Revel Digital media distribution platform

June 19, 2018

BrightSign LLC has announced that its LS, XD and XT media players are now fully compatible with the Revel Digital media distribution platform. Revel's…

Discovery Zone wows ICX Summit attendees with promising customer engagement technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Discovery Zone featured a range of technologies such as a motion-based touchscreen, a projection screen, a holographic touchscreen, voice interaction…

Meridian introduces automotive kiosks

June 15, 2018

Meridian has expanded its self-service solutions to include a lineup of automotive specific kiosks, according to a press release.

Digital trailblazer Panera Bread grabs ICX Influencer of the Year award

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last night honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

AI can improve customer engagement if brand is open to change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence can allow retailers to improve the customer experience and gain valuable insights, but it is necessary to identify the core…

What role will voice recognition play in business enterprise?

While consumer voice devices continue to expand at a healthy clip, an Infocomm panel agreed that reliable voice authentication remains a challenge for business…

AudioEye digital accessibility platform aligns with web requirements

June 11, 2018

AudioEye Inc., a technology company serving businesses committed to providing equal access to their digital content, has announced that its digital…

Augmented reality is becoming more accessible to retailers and brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Though AR is still in its infancy at retail, a pair of presenters at Infocomm said that it offers a new way to excite consumers, and is more economical than…

Apple introduces 3rd release of augmented reality developer platform

June 7, 2018

Apple has introduced ARKit 2, the third release of its augmented reality platform. ARKit2 allows developers to integrate shared experiences, persistent AR…

Beer and pizza: Self-pour technology adds fizz to the mix

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-pour beer systems allow restaurant to capitalize on the popularity of craft beers. This is especially helpful to pizza restaurants, for which beer…

McDonald's kiosk faster and easier than a cashier, reporter says

June 6, 2018

Business Insider reporter Hollis Johnson recently used a McDonald's self-order kiosk in New York City's financial district and found that it was faster and…

NJ Transit and Intersection deploy interactive digital signage kiosks

June 6, 2018

Intersection, a smart cities company, recently deployed its IxNTouch interactive information kiosks to rail and light rail station platforms in the NJ Transit.

Fujifilm North America introduces photo printing kiosk

June 5, 2018

Fujifilm North America Corp. recently introduced the GetPix Dash photo kiosk, a platform for photo printing from mobile devices without the need for cables or…

How smart cities improve the quality of life

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Cities around the globe are adopting smart technologies. New York City, for example, deployed Link NYC kiosks, which offer Wi-Fi services and advertisements to…

Apex Supply Chain Technologies introduces hot holding device for order pickup

June 1, 2018

Apex Supply Chain Technologies has introduced a heated order pick-up station with self-serve automation technology, according to a press release.