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Customer Experience News & Media

Apple's automatic sleep feature raises concern for some kiosk users

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An automatic sleep feature in Apple's recently released iOS 12 has caused issues for some users, including those with iPads running kiosk software.

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Streamlining Your Returns Process Pays Dividends

Online shopping is booming. Returns are not.

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The Venders unveils vending machine with patent-pending conveyor system

November 13, 2018

The Venders, a provider of automated retailing systems, has unveiled Ollie, its patent-pending conveyor system that allows a machine to vend a wide variety of…

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ADA compliant screen readers? Garbage-in, garbage-out...

by Ben Wheeler — President, KioskGUY.COM

The content in the coding of the software application must be compatible with the screen reader to be compliant with federal disability access rules.

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How self-serve kiosks help cash-paying Alabama utility customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Alabama Power Company recognized the need to make payments easier for its cash-paying customers. Self-serve kiosks have proven helpful, and automatic payments…

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Self-Service Kiosks Perks that may Surprise You!

Self-service technology has been around a long time. As people adapt to it and automation gets cheaper and better, new benefits continue to emerge. Some of…

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2018 Murtec Breakthrough Award Winners

Tillster is proud to announce that our client, McAlister’s Deli, won the 2018 MURTEC Breakthrough Award in the category of Customer Engagement Innovator.

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ETouchMenu announces strategic partnership with Shift4 Payments

November 1, 2018

ETouchMenu, a wholly owned subsidiary of House Advantage LLC, has partnered with Shift4 Payments, a provider of payment processing and merchant services, to…

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Square integration with Kiosk Pro app enables self-service for iPads

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The functionality of the Kiosk Pro app moves to a whole new level with the upcoming integration of Square POS payments, which will allow iPads to perform…

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Blind Marylanders say Walmart self-checkout kiosks violate ADA rules

October 30, 2018

The National Federation of the blind and three residents of Maryland are suing Walmart on the grounds that the company's self-checkouts violate the Americans…

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Food pickup kiosk developer Minnow closes successful seed investment round

October 30, 2018

Minnow, developer of the first IoT-enabled food pickup kiosk that helps restaurants manage online and delivery orders, has closed a $1.2 million seed round led…

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Connected parking kiosks take the lead in creating 'smart cities' infrastructure

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Parking kiosks will provide much of the infrastructure for smart cities, which promise a higher quality of life for millions of people.

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Newark, New Jersey, inaugurates public Wi-Fi, information kiosks

October 29, 2018

Last week, Newark, New Jersey, officials gathered in Military Park to celebrate the activation of the city's first LinkNWK kiosks. 

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Aurora, Illinois, city council approves Smart City kiosk contract

October 26, 2018

After weeks of study and discussion, the city council in Aurora, Illinois, has voted to proceed with the installation of eight informational kiosks to be…

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Barksdale airbase eases pharmacy wait times with prescription pickup kiosks

October 26, 2018

Barksdale Air Force Base in northeastern Louisiana has installed Q-Flow kiosks at the base's main and satellite pharmacies. 

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Carvana bids to disrupt car-buying by making the process seamless

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Carvana removes friction — much of it having to do with financing — from the complex process of buying a car, according to founder and president Ernie Garcia.

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Xplorit granted virtual travel technology patent

October 24, 2018

The U.S. Patent and Trademark Office has granted a patent to Xplorit Virtual Technologies President Greg Murtha and Chief Technology Officer Douglas Rhiner for…

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Canadian kiosks to provide cannabis education

October 23, 2018

Cannvas MedTech Inc., a business technology company for the cannabis industry, has announced plans to install a network of learning kiosks in high-traffic…

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International airports lead the way in deployment of facial biometric ID

October 22, 2018

Within the past week, Hartsfield–Jackson Atlanta International Airport, Heathrow Airport in London, and Shanghai Hongqiao International Airport have have…

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Apptizer intros Order.Eat.Pay

October 19, 2018

Apptizer, a Silicon Valley based provider of order-ahead storefront technology for self-service mobile and kiosk implementations, has introduced Order.Eat.Pay…

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