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Customer Experience News & Media

Paradies Lagardère joins Freedompay's network

September 19, 2019

Paradies Lagardère, a travel retail and dining provider, has joined Freedompay's DecisionPoint network platform, a consumer-centric commerce platform.

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'HeroMirror' augmented reality photo booth marks 3 years

September 19, 2019

Augmented reality provider INDE is celebrating the third anniversary of the international launch of its kiosk-sized interactive photo booth, "HeroMirror.…

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Why are self-order kiosks on a roll in US restaurants?

Kiosks increase speed of service so customers can take control of placing their order. Tillster has quantified customer peference for self-serve kiosks in fast…

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Touchbistro raises $119.24M to expand payments portfolio

September 18, 2019

Touchbistro, a provider of foodservice iPad and POS payment solutions, has raised CDN$158 million ($119.24 USD) in Series E funding in a round led by Omers…

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How to keep your displays dry during hurricane season

by Bradley Cooper — Editor, Connect Media

Destructive weather events like hurricanes can ruin displays, which need to keep running to display emergency messages. You need to take a few precautions to…

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Panasonic to provide additional automated facial recognition gates for passport control in Japan

September 17, 2019

Panasonic Corp. will provide additional automated facial recognition gates for airports in Japan and also for expanded use in departure procedures for foreign…

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Trigo raises $22M to allow retailers to battle Amazon Go

September 16, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…

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Discover the Zebra OEM Technology Portfolio

Discover the Zebra OEM Technology Portfolio

Presented by Zebra Technologies

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Philippines city installs kiosk for government services, plans free Wi-Fi

September 12, 2019

Iloilo City in the Philippines has installed a touchscreen kiosk at its city hall to allow residents to conduct transactions for government services, such as…

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California supermarket selects NCR Emerald POS platform

September 12, 2019

Northgate Gonzàlez Markets, which serves Southern California, has selected NCR Emerald, a cloud-enabled point-of-sale platform offered on a subscription basis…

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The ATM turns 50 in the US; 2019 brings more innovations

ATMs continue to be a mainstay in society as they become more more interactive with customers and more intelligent so operators can manage them with greater…

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Taco Bell finds self-order kiosks improve menu appreciation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks being rolled out to Taco Bell stores are encouraging customers to explore the menu more than they have in the past.

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Panasonic introduces 'kiosk-as-a-service'

September 10, 2019

Panasonic, a provider of kiosks to the QSR industry, has introduced its "kiosk-as-a-service" offering to address the growing demand for self-service kiosks in…

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Sensory debuts AI-enabled voice assistants for foodservice, retail kiosks

September 10, 2019

Sensory Inc., an artificial intelligence provider in Silicon Valley, is debuting the alpha release of its artificial intelligence enabled virtual assistant, a…

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Kiosks, digital signage deliver transformed smart cities

by Kiosk Marketplace

Smart cities have become increasingly more common as city officials attempt to transform themselves into more tech-savvy spaces to streamline public transit…

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3 ways digital kiosks drive retail sales

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From improving convenience for shoppers to increasing store and employee capacity and promoting awareness, self-service retail solutions are helping…

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Illinois shopping center home to dropoff dry cleaning kiosk

September 9, 2019

A Libertyville, Illinois shopping center will be home to a 24-hour dropoff dry cleaning kiosk after trustees voted to allow G. Fisher Commercial Construction…

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365 Retail Markets audio-accessibility feature simplifies micro market checkout for visually impaired

September 9, 2019

365 Retail Markets, a provider of self-service micro markets, has introduced an audio accessibility feature to its mobile payment app to help visually impaired…

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ING teams with Aifi, Dutch grocer Albert Heijn on cashierless concept store

September 6, 2019

Grocery store chain Albert Heijn has teamed with ING Group, the Amsterdam-based banking company and California-based startup Aifi, to test a new cashierless…

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Amazon testing biometric hand scanning technology for Whole Foods rollout: Report

September 4, 2019

Amazon is testing a new biometric payment technology that would allow customers to have their identity confirmed by scanning their hands, according to the New…

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