Ideum multi-touch table, app let visitors explore New Orleans history

July 1, 2019

The Historic New Orleans Collection has installed an interactive tabletop 3D multi-touch map, provided by Ideum, that lets guests explore various attractions…

How to plan your kiosk workflow

by Andrew Savala — CEO, KioskSimple

Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.

Active8 Software unveils self-service kiosk

June 28, 2019

Active8 Software, a point-of-sale software provider, has unveiled its self-service kiosk for the family entertainment industry. It delivers ticket purchases…

Sit back, relax and put your entertainment kiosk to work

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Entertainment kiosks provide the efficient solutions venues need to successfully meet their customers' needs while also operating effectively and remaining…

Survey: Most Gen Z shoppers using Buy Online Pickup In Store

June 26, 2019

Package Conceirge, a provider of automated locker solutions, has released findings about the shopping behaviors of adults aged 18-25 years old. Among the…

Converge Retail updates kinetic retail display platform

June 26, 2019

Converge Retail has introduced its latest kinetic retail display platform designed to disrupt traditional retail by breaking down barriers most commonly…

Florida Everglades preserve installs bird watching kiosk

June 25, 2019

The Grassy Waters Everglades Preserve in West Palm Beach, Florida has installed a touchscreen kiosk that allows visitors to look up information about birds…

Autotext.me introduces tool for scheduling appointments for walk-in customers

June 25, 2019

Autotext.me, a cloud-based tool for workflow management, improved communications, vehicle inspections, work orders, quality control and customer rewards, has…

Fresh food vending operation debuts plastic-free machines, chef-crafted meals in New York City

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Fresh.Bowl, a fresh food vending service provider that features plastic-free machines, launched its first machines throughout New York City following a…

Indian railway station installs free body mass index kiosk

June 24, 2019

The Salem, India railway division has installed a body mass index kiosk at a railway station to allow passengers to check their height, weight and body mass…

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

HappyOrNot ‘Smiley’ kiosks achieve 1 billion feedbacks

June 20, 2019

HappyOrNot, the company behind the globally recognized "Smiley" feedback system — four green-to-red buttons — has achieved 1 billion feedbacks.

Texas Dairy Queen franchisee pioneers self-order kiosk

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Michael Clarke, a Texas Dairy Queen franchisee, recently became the chain's first franchisee to introduce self-order kiosks and has boosted tickets in high…

Perch teams with Vodafone on retail digital experiences

June 19, 2019

Perch, a provider of physical and digital displays for retail marketing, is teaming up with Vodafone Business to provide digital experiences in stores via IoT…

Depending on Data

Businesses are increasingly reliant on instant access to data, but managing the flow can be a challenge without the right equipment.

Presented by IBASE Technology Inc.

Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Cashierless stores? The jury's still out but self-service is coming despite challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists at the Interactive Customer Experience Summit agreed cashierless technology has a role to play in retail, but it will not remove the human element.

Kiosk idle timeout: what happens when they walk away?

by Andrew Savala — CEO, KioskSimple

Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.

Customers adapting to kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

Checkout-free technology provider Zippin opens remodeled San Francisco store

June 12, 2019

Zippin, a provider of checkout-free technology, this week opened its remodeled cashierless store  in San Francisco’s "East Cut" neighborhood, near the…