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Customer Experience News & Media

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

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Fresh n' Lean Introduces smart refrigerated kiosks

November 4, 2019

Fresh n' Lean, which provides ready-to-eat meals, has introduced SmartFridge, a refrigerated kiosk for serving freshly prepared meals to worksite…

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Metromatics installs MetroSpec LCD digital bus stop displays in Australia

November 1, 2019

Metromatics has installed its lastest digital bus stop displays for the South Australian Department of Planning under brand name MetroSpec in Adelaide.

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Dave & Buster's to install Diebold Nixdorf’s self-service kiosks offering game cards

October 31, 2019

Dave & Buster's, a national dining and entertainment provider, will install Diebold Nixdorf's self-service kiosk solution at locations nationwide…

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Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

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Toshiba integrates Intel processing for POS systems

October 30, 2019

Toshiba Global Commerce Solutions has integrated Intel's latest processor technology within its global point-of-sale systems, according to a press…

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Standard Cognition acquires autonomous checkout provider DeepMagic

October 29, 2019

Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…

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Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

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SnapPay introduces facial recognition solution

October 28, 2019

SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…

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3 ways digital kiosks drive retail sales

Self-service retail solutions of all kinds are helping retailers effectively drive sales while creating a seamless and customized shopping experience for their…

Presented by KioskMarketplace.com

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LemonShark Poke installs self-serve beer tap at Florida location

October 25, 2019

LemonShark Poke, a fast casual restaurant chain, has installed a six-tap self-serve beer tap at its recently opened location in West Palm Beach, Florida…

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Digital kiosk’s original purpose remains, extends to multiple applications

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

The purpose of first interactive kiosk in 1977 was to provide users information. That purpose continues to drive the expansion of self-service kiosks, which…

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OptConnect's ema:Play development kits to provide Banyan Hills Technologies’ IoT platform

October 23, 2019

OptConnect, a provider of managed wireless services, has partnered with Banyan Hills Technologies to integrate Banyan's customizable IoT platform, called…

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Hong Kong clinic deploys interactive touchscreens for patients

October 22, 2019

LifeHub, a Hong Kong healthcare provider, recently deployed a pair of automated touchscreens to interact with patients at its clinic, according to a press…

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Chicago suburb introduces interactive informational kiosks

October 18, 2019

The city of Aurora, Illinois, a Chicago suburb, has officially activated eight interactive informational kiosks known as Cityposts, which the city council…

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The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

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Airport travelers smile for World Smile Day to create 'hashtag mosaic'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Travelers to John F. Kennedy International Airport were greeted by a billboard display encouraging them to take pictures of themselves using their smartphones…

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LinkNYC kiosks to be accessible to the hard of hearing

October 15, 2019

People with hearing difficulties will be able to use LinkNYC kiosks to make free phone calls thanks to improvements being introduced by the city, including a…

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Disneyland to introduce kiosk for paperless ride passes

October 14, 2019

Disneyland will introduce a FastPass touchscreen kiosk for three Tomorrowland rides to provide visitors paperless reservations tied to its mobile app…

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Free Wi-Fi kiosks planned for Detroit

October 14, 2019

Interactive kiosks with free Wi-Fi are coming to downtown Detroit thanks to a 15-year agreement between the Downtown Detroit Partnership and IKE Smart City…

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