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Customer Experience News & Media

NY brewery installs kiosk to order from T.J Finley's Public House

November 27, 2019

Destination Unknown Beer Company, a Bay Shore, N.Y. brewery, has installed a kiosk for ordering food from nearby T.J Finley's Public House that allows…

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Retail Business Services teams with UST Global on unattended store

November 27, 2019

Retail Business Services, the services company of Ahold Delhaize USA, has announced a frictionless store technology, piloted under the name lunchbox, which…

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Washington, D.C. introduces self-service kiosk for vehicle emissions testing

November 26, 2019

Washington, D.C. motorists can do their own vehicle emissions testing, at their convenience, at a self-serve kiosk at the Takoma Recreation Center at 300 Van…

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Smile! 3D facial recognition is raising kiosk value

3D facial recognition, well established in China, is in its early stage of adoption in the U.S. Despite privacy concerns, the technology will make transactions…

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The Vitamin Shoppe introduces Vengo Labs interactive kiosks to drive trial of new products

November 21, 2019

The Vitamin Shoppe, an omnichannel retailer of nutritional products, has included Vengo Labs' interactive sampling technology in its new innovation store in…

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Moe’s Southwest Grill 'all-digital/kiosk-only' restaurants coming to Pittsburgh, Charlottesville

November 20, 2019

Moe's Southwest Grill will introduce its first two "All-Digital/Kiosk-Only" locations in the first quarter in Pittsburgh, Pennsylvania and Charlottesville…

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How retailers can fine tune the click-and-collect experience for shoppers

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer…

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Philippines fast food brand introduces self-order kiosks

November 18, 2019

Jollibee, a fast food brand in the Philippines, has rolled out self-order kiosks in outlets in several cities, according to a BusinessMirror report. A total of…

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Denver's Empower Field at Mile High introduces self-service concessions

November 18, 2019

The Denver Broncos, in conjunction with Aramark, its new food and beverage provider, unveiled on Friday concessions improvements at Empower Field at Mile High…

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Fast casual Coolgreens explores facial recognition, expands into fresh food vending

November 15, 2019

Coolgreens, an Oklahoma City-based health food chain, is exploring self-service kiosks equipped with facial recognition technology in addition to expanding…

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National Entertainment Network to deploy 5,000 more USAT cashless payment systems

November 15, 2019

National Entertainment Network Llc. has signed an agreement to deploy USA Technologies Inc.'s NFC-capable ePort Connect cashless payment system on 5,000 of…

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Spain's CaixaBank launches facial recognition system for payments at Nestle Market

November 15, 2019

CaixaBank, based in Spain, announced the launch of a payments system trial at a Nestle Market, marking the first time that a grocery or retail store uses…

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Zytronic teams with Itoki on interactive conference table

November 14, 2019

Zytronic Displays Ltd., a U.K.-based manufacturer of touch sensors for ATMs, digital signage, self-service kiosks and gaming machines, recently enabled Itoki…

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McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

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Four ways outdoor kiosks improve drive-thru sales

As fast food restaurants consider adding units, here are four ways outdoor kiosks can impact drive-thrus.

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Registration kiosks at DMV improve customer experience

Times change, and so, too, are many DMVs as technology is helping shift the consumer experience from frustration to elation.

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Stora Enso teams with Atos on ‘intelligent cabinets’ for unattended payment

November 12, 2019

Stora Enso, a provider of renewable solutions in packaging, biomaterials, wooden constructions and paper, is partnering with Atos, a digital transformation…

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Samsung introduces digital pen interactive display

November 7, 2019

Samsung Electronics America Inc. has introduced its Samsung Flip 2 digital interactive display, the latest addition to the Flip lineup, transforming the…

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4 ways self-service solutions are enhancing the workplace

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From check-in kiosks to virtual building directories, interactive digital signage, and automated smart lockers, many organizations are finding ways to simplify…

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TNS introduces secure Internet gateway to India

November 5, 2019

Transaction Network Services has launched its secure Internet gateway to the Indian market and secured its first customer agreement with one of the world's…

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