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Customer Experience News & Media

PAR Technology intros API integration with eTouchMenu, Brink POS

March 10, 2020

PAR, a subsidiary of PAR Technology Corp. has announced an integration with eTouchMenu digital menu solutions and Brink POS software. With this integration…

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3 characteristics of outdoor kiosks

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

Designed for 24/7 unattended outdoor use, users are able to interact with the solutions whenever it's most convenient for them, and business owners don't have…

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Taco Bell to test restaurant re-dos centered on socializing, tech, games

March 5, 2020

Taco Bell is going to test converting some of its locations into what the brand has dubbed "fast social" restaurants that use tech and other systems to make…

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Answers needed to questions about biometric data in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Government regulators are already placing restrictions on the use of biometric identification to protect consumer privacy. Future restrictions are possible…

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SeePoint teams with Court Video Conferencing Services for correctional facility videoconferencing

March 4, 2020

SeePoint Technology has partnered with Oxnard, Calif.-based Court Video Conferencing Services to provide custom-built kiosks for an ongoing deployment of the…

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Taco Bell launches 'Veggie Mode' to simplify kiosk vegetarian ordering

March 3, 2020

Taco Bell said today that beginning March 12, it will add a "Veggie Mode" feature that once again plays up the brand's established connection with vegetarian…

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As Self-Service Continues to Expand, Automated Pickup Lockers Are Growing in Popularity

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

If you’ve kept up with the self-service industry over the past few decades, you’ve likely noticed transformations of all kinds—from the appearance and design…

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Michigan Meijer stores offer license renewal kiosks

February 27, 2020

Michigan motorists and watercraft owners are now able to renew license plates at 28 self-service kiosks at Meijer stores, thanks to a partnership between the…

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Corporate dining and education: expansion opportunities for self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Corporate dining and education directors are showing more interest in the self-service kiosks they are noticing when visiting limited service restaurants.

Presented by Frank Mayer and Associates, Inc.

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Funko supports kids’ toys with interactive retail touchscreen

February 25, 2020

Funko, a maker of collectible vinyl figurines, unveiled a patent-pending vending machine with a touchscreen that dispenses character toys called…

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Amazon debuts first Go Grocery store

February 25, 2020

Omnichannel giant Amazon is opening the doors today to its first cashierless grocery store, called Amazon Go Grocery, in Seattle.

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2020 Kiosk Market Census Report: Record growth continues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry posted its third consecutive year of double-digit growth in 2019, according to the newly-released 2020 Kiosk Market Census Report. Kiosk…

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Milwaukee to have free Wi-Fi kiosks for Democratic convention

February 24, 2020

Visitors to the Democratic National Convention this summer will have the convenience of 35 free Wi-Fi digital kiosks downtown, thanks to a partnership between…

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Amsterdam arcade features cashless readers

February 24, 2020

Visitors to Jar BV Gamestate in Amsterdam can experience the virtual reality immersion rooms aided by 180 smartTOUCH card readers that enable them to play…

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UCLA cancels plans for facial recognition

February 24, 2020

UCLA has abandoned plans to use facial recognition on campus for surveillance purposes, according to Fight for the Future, a nonprofit digital rights advocacy…

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Ford expands pilot kiosk test at dealerships based on positive results

February 20, 2020

Ford Motor Co. is expanding its pilot digital kiosks for customers based on improved efficiency, according to a press release. The pilot tests began last fall.

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Yoplait dishes out smoothies with facial recognition digital signage

by Bradley Cooper — Editor, Connect Media

One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…

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Windstream’s cloud-based suite enables retailers to meet today’s customers’ needs

Today’s customer is highly connected and expects to be able to click and collect, do curbside pickup and have an immersive in-store experience.

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3 reasons to combine digital signage with a kiosk

by Bradley Cooper — Editor, Connect Media

When it comes to customer experience technology, a solution that combines both digital signage and kiosk elements can be a slam dunk. Need convincing? Here are…

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Auto dealership software supplier acquires GoMoto kiosk technology company

February 17, 2020

Reynolds and Reynolds, a provider of automotive dealership software, documents and professional services, has acquired GoMoto, a provider of kiosk technology…

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