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Customer Experience News & Media

ParTech teams with Bite to improve restaurant guest experience

February 13, 2020

ParTech, Inc., a wholly owned subsidiary of PAR Technology Corporation and a provider of point-of-sale software and integrated technical solutions to the…

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Foot Levelers introduces new 3D foot-scanning kiosk

February 13, 2020

Foot Levelers, a provider of custom-made orthotics, has introduced the latest version of its 3D foot-scanning kiosk at Parker Seminars Vegas.

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Coolgreens names VP of business development

February 12, 2020

Mary Beth McGehee Mary Beth McGehee, who spent more than 23 years working for Aramark Refreshment Services, has joined Coolgreens as vice president of…

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Will consumer privacy laws snag biometric verification?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…

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CenturyLink Field to install cash-to-card kiosks as stadium goes all cashless

February 12, 2020

Visitors to Seattle's CenturyLink Field Event Center and WAMU Theater will be able to convert cash to prepaid cards at kiosks as the stadium converts to fully…

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TV report raises alarm over airport check-in kiosk sanitation

February 12, 2020

A report from CBS 4 in Miami claims airport check-in kiosk screens have 12 times more germs than the kitchen sink. The CBS report, which has been picked up by…

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Robotic fast food counter primed to cook, serve up 100 orders an hour

February 12, 2020

A group of companies have worked together to create what they said is the world's first fully automated fast food counter, though there are other robotic…

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3 ways kiosks can shape the supermarket experience

Today’s customers expect more from physical stores, and self-service technologies can provide the kind of consumer experience that prompts shopper loyalty.

Presented by KioskMarketplace.com

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Why customers (and operators) prefer micro markets

Micro markets, supported by automated payment kiosks, have given new life to the refreshment services industry, which has traditionally relied on vending…

Presented by Vending Times

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Answers to common self-service kiosk questions

by David Loyda — Marketing Manager, Frank Mayer & Associates, Inc.

Dave Loyda, director of strategic initiatives at Frank Mayer and Associates, Inc., provides answers to questions companies frequently raise when considering…

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Emergent adds versatility-improving feature to Legal Kiosk

February 10, 2020

Emergent, a provider of document creation and file management software, has introduced its Legal Kiosk closing books feature to allow lawyers and their clients…

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Volkswagen tests service kiosks

February 10, 2020

Volkswagen is testing virtual reception service kiosks in a pair of dealerships to allow customers to drop off their vehicles and be on their way in less than…

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Micro markets vs traditional vending machines

Micro markets are becoming a more lucrative investment opportunity because they provide additional benefits over the traditional vending machine.

Presented by Vending Times

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Embed teams with Midwest Coin Concepts on unmanned entertainment arcades

February 7, 2020

Embed, a Carrollton, Texas-based provider of cashless business management systems and solutions for the amusement, entertainment and leisure industries, has…

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Selecta introduces micro market concept in Spain

February 7, 2020

Selecta, one of Europe's leading route-based unattended self-service providers, has introduced its micro market workplace solution, Foodie's, in Spain. The…

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Retail and Hospitality OEM solutions

Zebra OEM Retail and Hospitality solutions meet your customers’ needs worldwide quickly, reliably and cost effectively.

Presented by Zebra Technologies

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D-Tech International to install 95 kiosks in UK libraries

February 6, 2020

D-Tech International Ltd., a provider of library technology, has won a bid to supply 95 self-service kiosks to 47 Norfolk County Council Libraries in Norfolk…

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GameChanger Systems expands video game buy/sell/trade kiosks

February 6, 2020

GameChanger Systems Inc., a Cleveland, Tennessee based company which offers video game buy/sell/trade in a fully automated kiosk, plans to expand to 14 new…

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Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.

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ComQi acquires financial CMS provider JohnRyan

February 5, 2020

ComQi Inc., a provider of content management solutions for retail, has acquired JohnRyan, a provider of financial content management solutions, fo an…

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