Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

Roti introduces digital customer experience powered by Eatsa technology

May 16, 2019

Roti Modern Mediterranean, a Chicago based fast casual, has introduced Eatsa's customer experience technology that allows restaurants to process orders from…

The future of cards, contactless and biometrics in payments

With big players like Mastercard and Visa now mandating that all new cards and payment terminals be contactless enabled, global growth of the technology is set…

Zivelo, FreedomPay team up on self-service POS partnership

May 16, 2019

Zivelo LLC is partnering with commerce platform FreedomPay on a fully integrated kiosk POS that provides a secure, fast and convenient payment experience.

Study: Cashless technology doesn’t cannibalize cash sales in automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…

Video: 4 Tips for Success - HR Kiosk Deployment

Have you decided HR kiosks are the right employee self-service tool for you? Good choice! Now watch this short video for the four golden rules of HR kiosk…

Video: Employee Kiosks for Digital HR Services

This video explains how employee self-service kiosks deliver digital HR benefits to every worker. HR kiosks are user-friendly and accessible 24-7.

Video: Self-Storage Kiosks Are Star Employees

Self-storage customers demand exceptional self service. Ready to automate your self-storage business? Our Self-Storage Kiosk Brochure has tips, features and…

San Francisco Board of Supervisors passes ban on cashless retail

by David Jones — Editor, Networld Media Group

San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service.

As convenience demand grows, smart lockers offer a versatile solution

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

As consumers continue to place value on the convenient solutions that make their lives easier, smart lockers and other self-service solutions will continue to…

ServiceGuru kiosks provide brands access to customer feedback, ratings

May 13, 2019

The ServiceGuru kiosk is helping restaurant brands, such as Subway, not only get customer insight on the food experiences, but also on individual customer…

Amazon Go goes with cash in New York City

May 9, 2019

The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.

AI improves product selection, boosts revenue, efficiency for vending machines

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of vending operators described how AI allowed them to improve sales on an individual machine basis and boost operational efficiency.

New Jersey town to install smart parking meters

May 8, 2019

The West New York, New Jersey parking authority plans to replace the town's traditional, coin-operated parking meters with smart parking meters this spring…

Nayax adds loyalty, refund to digital payment app for unattended businesses

May 7, 2019

Nayax LLC has upgraded its digital wallet app to include loyalty and the ability to offer automated refunds for unattended points of sale, including…

H&M enhances customer engagement with interactive voice mirror

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Interactive technology isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and…

Micro markets, a rising customer convenience, call for new operating practices

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the recent National Automatic Merchandising Association show at the Las Vegas Convention Center had a chance to hear how two micro market…

KFC introduces self-order kiosks in Malaysia

May 6, 2019

KFC has introduced a self-sevice payment kiosk in Malaysia's Klang Valley that accepts payment from digital wallets, including Alipay, WeChat Pay, Maybank QR…

PepsiCo introduces hydration kiosk to reduce single-serve plastic bottles

May 3, 2019

PepsiCo Inc. has introduced a new hydration system, marking the next step of its Beyond the Bottle initiative that allows ways to deliver beverages without…

Futurist Mike Walsh urges creative thinking for the 'algorithmic age'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Author/futurist Mike Walsh urges convenience service operators to prepare for the 'algorithmic age' by understanding how the new reality impacts the decisions…