Grand Rapids airport launches self-service bag drop system

September 14, 2026

Gerald R. Ford International Airport in Grand Rapids, Michigan, has introduced a self-service baggage check system that allows passengers to check in at…

Digi Ventus renews PCI DSS 4.0.1 certification

September 14, 2026

Digi Ventus has renewed its Payment Card Industry Data Security Standard 4.0.1 certification for another year, according to a press release. The company is…

Deadline extended for Top Women in Retail Technology Awards

September 11, 2026

The deadline for the Top Women in Retail Technology Awards has been extended to Sept. 18.

Oli Robotics targets 20K locations with robotic coffee shops

September 11, 2026

Oli Robotics has unveiled an artificial intelligence-powered robotic coffee shop designed to serve specialty beverages in hotels, supermarkets, airports and…

Delaware expands sports wagering with self-service kiosks

September 11, 2026

The Delaware Lottery has introduced self-service sports wagering kiosks at 89 licensed retailers and the state's three casinos, according to a Bay to Bay News…

Leaner automated retail, part 1: Cutting energy and unnecessary service miles

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

The sustainability conversation in automated retail should start somewhere practical: How can we operate the network with less waste?

LinkNYC kiosks to honor 9/11 recovery workers

September 10, 2026

LinkNYC kiosks across New York City's five boroughs are displaying stories about the people who helped the city recover after the Sept. 11, 2001, terrorist…

Kentucky county adds 5 Narcan kiosks

September 10, 2026

Kentucky organization Madison County Harm Reduction has installed five new Narcan kiosks to expand public access to opioid overdose-reversal medication. The…

Toronto PATH kiosk dispenses free short stories to commuters

September 10, 2026

A self-service kiosk in Toronto's PATH pedestrian network is offering commuters free short stories printed on paper, according to a NOW Toronto report. Located…

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South Carolina library adds self-service laptop kiosk

September 9, 2026

Laurens County Public Library in South Carolina has introduced a self-service laptop kiosk designed to expand patrons' access to computers, according to a…

Ryanair criticizes passport kiosk failures as enforcement relief ends

September 9, 2026

Ryanair has blamed malfunctioning passport kiosks and inadequate staffing for lengthy border-control lines at several European airports as temporary relief…

Pocahontas State Park launches self-service kayak rental kiosks

September 9, 2026

Pocahontas State Park in Chesterfield, Virginia, has introduced self-service kayak rental kiosks that allow visitors to rent equipment without making a…

Beyond the kiosk: Why AI in retail still needs a human purpose

We’re moving from technology that waits for the customer to figure out what to ask toward systems that can participate in the conversation, but the opportunity…

Boston Logan pilots AI hologram concierge

by Richard Slawsky — Editor, Connect Media

Boston Logan International Airport has introduced a life-size artificial intelligence hologram designed to help passengers navigate the airport, check security…

William Hill launches sportsbook kiosks at Reno’s Gold ’N Silver

September 8, 2026

Sports betting company William Hill has begun accepting sports wagers at the recently reopened Gold 'N Silver diner and lounge in Reno, Nevada, according to a…

Light the World Giving Machines returning to eastern Idaho

September 8, 2026

The Light the World Giving Machine initiative will return to eastern Idaho in November, according to an Idaho State Journal report, bringing donation kiosks to…

Culver City activates 4 IKE Smart City kiosks

September 8, 2026

Four interactive digital kiosks have begun operating on sidewalks in Culver City, California, following years of discussion and votes by the City Council…

Pilot deploys 156 self-order kiosks at Wendy’s locations

September 8, 2026

Pilot Co. has installed 156 self-order kiosks at 78 Wendy's restaurants in its North American travel centers as part of a broader modernization of its…

Parking kiosk typo nearly costs Florida driver $85

September 4, 2026

A parking payment kiosk in downtown West Palm Beach, Florida, became the center of an $85 dispute after driver Stan Stephenson entered the letter "O" instead…