UFood Grill's self-serve kiosk recognizes customers' faces

by Elliot Maras — Editor, Automatic Merchandiser

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

Has the time finally arrived in the US for the automated c-store?

by Elliot Maras — Editor, Automatic Merchandiser

Automated food and convenience retail stores have existed for many years, but in the U.S. they have never gained the traction they have achieved in Europe.

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant…

IoT and kiosks: Why 1 kiosk veteran sees 2017 as a year for change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk industry veteran Steve Latham, who played a key role in the development of the kiosk DVD rental industry, offers his assessment of digital media on…

As functionalities expand, what is a kiosk? Readers want a better understanding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand…

What’s in store for 2017? Part 3: Innovation calls for more customer education

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology improves, the kiosk industry has to educate two main user groups about the benefits kiosks provide – the locations that host kiosks and the…

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see…

What’s in store for 2017? Part 1: Kiosks build on a strong foundation

by Elliot Maras — Editor, Automatic Merchandiser

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic…

Top 5 stories for November: Reader interests cover diverse retail segments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Top read stories in November demonstrated the diverse interests of the KioskMarketplace reader audience. Topics covered a wide scope of retail segments…

Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

Kiosks killing jobs? Current events beg the question, but the facts say otherwise

by Elliot Maras — Editor, Automatic Merchandiser

Several restaurant chains are using kiosks and other technology that allow orders to be placed more rapidly and efficiently. Kiosks are fostering fears about…

Saladworks refreshes brand with innovative technology, featuring Life Bar kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

For those who are technology savvy who don't want to sit through a queue, speed is more important than human interaction.

International Bank of Azerbaijan introduces unique digital financial services concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The International Bank of Azerbaijan has introduced En Lazimi Anda (At the Right Moment), a fully automated banking branch with capabilities that are unique…

Chargeback liability set to return for low-ticket cashless transactions: Are you prepared?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Card issuers agreed this past summer to postpone EMV liability for transactions under $25, but when the liability starts to take effect again next year…

In the wake of AVT Inc bankruptcy, the company’s pioneering retail technology finds new life

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since AVT Inc. filed for bankruptcy protection in May of 2015, the assets have been purchased and plans have been announced to enhance the the technology.

A year after the US deadline, EMV compliance lags: Part 2 — What's being done

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While several payment gateways have done a good job of making it easier to integrate hardware with transaction processors, a handful of software vendors and…

Top kiosk stories for October: food and convenience dominates reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk industry members clearly recognize the need to stay on top of change while making sure they are well grounded in sound operating practices.

Should you have confidence in your voting machine?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Concern about vote tampering and voting machine hacking has piqued during the presidential election, largely on account of Donald Trump's claims that the…

A year after the US deadline, EMV compliance lags: Part 1 — What's causing the delay?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a…