Features

Long John Silver’s adds high-definition video, audio to transform menu boards into interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Long John Silver’s has added high-definition video screens and audio to upgrade its drive-thru menu boards.

Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing…

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LinkNYC invites Valentine's Day marriage proposals, love Instagrams

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

LinkNYC celebrates Valentine's Day by inviting New York City residents to make their marriage proposals on its Wi-Fi kiosks.

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Rent the Runway taps kiosks, scanners to boost in-store digital experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.

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CES unleashes a gold mine of self-serve retail technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers…

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VR, AR and robots to be mainstream in a few years, CES panel claims

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of robotics, VR and AR experts think these new technologies presently occupy a place in their evolution similar to that of personal computers in the…

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Expanding electronics raise the stakes for protecting kiosks from extreme cold

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must…

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Are sports and entertainment centers the gateway to 'smart cities'?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Sports and entertainment venue experts agreed that smart cities technology will make the sporting and entertainment experience more seamless and enjoyable for…

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Digital signage scores with stadium customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

A sports arena is already an incredibly exciting place. With all that energy, how can digital signage contribute to the fan's excitement and experience? And…

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Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

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5G smartphones coming, bringing faster connectivity and more functionality

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

5G promises to make it easier for businesses to access cloud technology, enabling faster development of both business and consumer services. Most kiosks…

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Frictionless online payment still not a reality for U.S. retailers, CES panel notes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail…

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For smart cities to succeed, technology must improve peoples' lives

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.

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Is keeping up with consumer acceptance of automation worth the challenges it brings?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.

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Why 2018 will be a banner year for self-serve kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk deployers and providers are encouraged by growing customer acceptance of self-service technology and expect 2018 to be an outstanding year.

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Robomart 'grocery on wheels’ debuts at CES

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the…

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Influencer of the Year: Under Armour's Christiana DiMattesa

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Chrisiana DiMattesa recognized the importance of giving Bostonians a new type of retail experience, leading her to conceptualize a virtual tour of the store…

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