Features
AI delivers sales, service improvement for Coca Cola vending machines
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Reyes Coca Cola Bottling, in Irvine, California, significantly improved sales and reduced service costs by deploying artificial intelligence software for…
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Winning profiles in retail customer personalization
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retailers that engage customers using today's highly sophisticated digital and mobile tools are finding that these initiatives deliver greater customer…
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Amazon happy with customer response to cashierless store, but guarded about future plans
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While encouraged by customer response, Amazon isn't ready to announce much about plans for its innovative cashierless store concept. The company is making sure…
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Pursuant Health taps digital media specialist to upgrade in-store pharmacy kiosk advertising
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Pursuant Health recently integrated Vistar Media's platform to upgrade its media players and ad serving software on its kiosks, enabling advertisers to…
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Entrepreneur develops kiosk solution for e-commerce retailers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Dawn Dickson has taken it upon herself to develop both hardware and software to enable kiosks to dispense consumer products and provide useful data about the…
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AI powers automated retail machine's interactivity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Using artificial intelligence, the Vicki from ViaTouch Media lets shoppers take products from a shelf and examine them before making a purchase. The customer…
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Long John Silver’s adds high-definition video, audio to transform menu boards into interactive kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Long John Silver’s has added high-definition video screens and audio to upgrade its drive-thru menu boards.
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Panera Bread, Wayfair reap benefits from technologies that enhance the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Kiosk, mobile and digital platform efforts are providing Panera with increased sales, as well as leading to a more satisfied consumer. It's also providing…
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LinkNYC invites Valentine's Day marriage proposals, love Instagrams
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
LinkNYC celebrates Valentine's Day by inviting New York City residents to make their marriage proposals on its Wi-Fi kiosks.
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Rent the Runway taps kiosks, scanners to boost in-store digital experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
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CES unleashes a gold mine of self-serve retail technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Many of the exhibits in the High Tech Retailing Marketplace and elsewhere on the CES show floor featured self-service technology designed to enable retailers…
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VR, AR and robots to be mainstream in a few years, CES panel claims
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of robotics, VR and AR experts think these new technologies presently occupy a place in their evolution similar to that of personal computers in the…
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Expanding electronics raise the stakes for protecting kiosks from extreme cold
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Advances in heaters, fans, thermostats, regulators and lighting have enabled kiosks to function efficiently in almost any environment, but customers must…
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Are sports and entertainment centers the gateway to 'smart cities'?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Sports and entertainment venue experts agreed that smart cities technology will make the sporting and entertainment experience more seamless and enjoyable for…
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Digital signage scores with stadium customer experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A sports arena is already an incredibly exciting place. With all that energy, how can digital signage contribute to the fan's excitement and experience? And…
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Amazon Go disrupts, re-invents, elevates the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…
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5G smartphones coming, bringing faster connectivity and more functionality
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
5G promises to make it easier for businesses to access cloud technology, enabling faster development of both business and consumer services. Most kiosks…
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Frictionless online payment still not a reality for U.S. retailers, CES panel notes
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail…
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For smart cities to succeed, technology must improve peoples' lives
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Recognizing the potential impact of smart cities on urban life, this year’s CES in Las Vegas included an entire conference track on smart cities.
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Is keeping up with consumer acceptance of automation worth the challenges it brings?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A session on the need to adopt automation in retail drew an overflow audience during the CES show in Las Vegas.
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