Steps to build a COVID-19 recovery plan

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A webinar sponsored by the American Amusement Machine Association addressed all the issues involved in preparing a COVID-19 recovery plan.

SBA runs out of COVID-19 relief money; lawmakers fight over refunding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Two Small Business Administration programs designed to help businesses weather the pandemic — the Paycheck Protection Program and the Economic Injury Disaster…

Will COVID-19 change consumer buying habits long term?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The COVID-19 outbreak has already shifted consumer buying habits to self-service. Kiosk industry leaders see the changes in customer behavior continuing…

DOOH keeps small business alive during COVID-19

by Bradley Cooper — Editor, Connect Media

Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…

Diebold Nixdorf retail expert: It's time to give customers their time back

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…

CARES Act to provide more loans, unemployment and tax benefits

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Coronavirus Aid, Relief, and Economic Security Act, signed into law at the end of March, provides new loan programs that vary depending on a company’s…

How to navigate SBA loans to survive COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Small Business Administration has various loans for companies in need of financial help to survive the coronavirus epidemic. Experts shed some light on the…

Federal CARES Act provides relief to businesses hurt by COVID-19

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The federal Coronavirus Aid, Relief and Economic Security Act offers major financial support for companies impacted by the coronavirus pandemic. Business and…

COVID-19 prompts Diebold Nixdorf to update business outlook

by Pat Shea — Editor, NetworldMedia

Diebold Nixdorf, a banking and retail technology and service provider, updates its business strategy due to COVID-19.

Coronavirus jumpstarts self-service innovation worldwide

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The coronavirus has driven self-service technology entrepreneurs to use technology to allow consumers to order and pay for everyday needs without having to go…

USA Technologies proxy fight doesn't faze new CEO

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Facing a proxy challenge, USA Technologies' new leadership cites recent performance improvement and looks forward to a shareholder vote on the proposed board…

Coronavirus snags equipment supply chains, delays some deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service equipment manufacturers have experienced supply chain disruptions, especially those who source products from China.

Self-service equipment providers adapt to coronavirus woes

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Health authorities in several parts of the country are advising people to stay home from work if they think they have symptoms, slowing business activity for…

Answers needed to questions about biometric data in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Government regulators are already placing restrictions on the use of biometric identification to protect consumer privacy. Future restrictions are possible…

Ashburn International exec cites importance of ‘terminal as a service’

Žoržas Šarafanovičius, executive director of Ashburn International, cited the importance of "terminal as aa service" following the recent Ingenico Paytech…

2020 Kiosk Market Census Report: Record growth continues

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosk industry posted its third consecutive year of double-digit growth in 2019, according to the newly-released 2020 Kiosk Market Census Report. Kiosk…

How self-service operators comply with biometric regulations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Technology providers using biometric identification believe they can comply with stringent consumer protection laws despite some recent lawsuits.

Yoplait dishes out smoothies with facial recognition digital signage

by Bradley Cooper — Editor, Connect Media

One major challenge for advertisers is how to target customers based on their mood. Facial recognition technology is making it easier for advertisers to cater…

Will consumer privacy laws snag biometric verification?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A pair of lawsuits against Compass Group USA seek damages over the way the company collects and stores biometric information from fingerprint readers on…

Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.