NCR beats Wall Street Q3 estimates, raises FY revenues

by Amy Castor — Editor, Networld Media Group

ATM revenues were up 55% in the third quarter for NCR, most of that in hardware sales. Gains in all three business segments led the company to raise its top…

How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Diebold Nixdorf misses earnings, meets revenue expectations

by Amy Castor — Editor, Networld Media Group

Diebold Nixdorf's retail business slowed in Q3 while its banking business performed. Overall, the firm's banking customers have been receptive to its new DN…

Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

Airport travelers smile for World Smile Day to create 'hashtag mosaic'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Travelers to John F. Kennedy International Airport were greeted by a billboard display encouraging them to take pictures of themselves using their smartphones…

Salad Station pins growth on robotic kiosks

by S.A. Whitehead — Food Editor, Net World Media Group

Salad Station sees its use of the a salad-making robot as a great way to replicate the chain in new locations where real estate is scarce and pricey.

London chicken restaurant goes 100% kiosk and app ordering

Chiktopia, a London restaurant dedicated to U.S. Southern chicken, harnesses 100% kiosk and app ordering options to offer a counterless restaurant environment…

How to keep your displays dry during hurricane season

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Destructive weather events like hurricanes can ruin displays, which need to keep running to display emergency messages. You need to take a few precautions to…

Taco Bell finds self-order kiosks improve menu appreciation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks being rolled out to Taco Bell stores are encouraging customers to explore the menu more than they have in the past.

US-China trade war alarms kiosk providers; long-term outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk manufacturers are watching the developments closely, but decision makers hold mixed views on what the long-term impact will be on their business.

Concern rising over touchscreen sanitation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

More than 70% of respondents in the U.K. are worried about using public touchscreens due to possible exposure to contamination. The kiosk industry has to a…

'Times Square Everywhere' – OOH ready to revolutionize retail as we know it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Out-of-home digital, known as OOH, is making major strides and promises big changes in consumer shopping behavior. Interactive kiosks and digital signage will…

Improving shopper satisfaction with BOPIS points to kiosk growth opportunity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Shopper satisfaction with BOPIS continues to improve, especially for purchases made using mobile devices. Automated pick up solutions have proven particularly…

Which Wich franchisee upgrades with self-serve kiosks

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One Which Wich franchisee is breaking with the formula by deploying digital signage, kiosks and facial recognition technology.

In search of coffee excellence: Entrepreneur invests 6 years in self-serve brewing technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Entrepreneur Jeff Osburn custom designed his own self-service coffee brewer to achieve the product he wanted. After six years of study and development, he…

Diebold Nixdorf delivers solid performance in Q2

by Amy Castor — Editor, Networld Media Group

Diebold Nixdorf stock jumped 29% Thursday on news that it beat analyst projections for second quarter earnings. Since 2018, the ATM maker has been aggressively…

Brands concur: experimental ‘phygital’ store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

The Fitting Room merges physical and digital

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room converted a 63-square-meter space in a retail mall into a store that allowed customers to browse merchandise on interactive kiosks, try on…