Agilysys adds 'grab n go,' cafe features to self-service kiosk

October 17, 2017

Agilysys Inc., a provider of hospitality software solutions, announced enhancements to rGuest Buy, the company's self-service kiosk solution that extends…

Epson introduces KDS controllers to address changing hospitality needs

October 16, 2017

Epson America Inc., a supplier of point of sale solutions, has introduced its TM-L90 Plus-i LFC KDS Direct Connect and TM-L90 Plus-i LFC KDS Multi-Station KDS…

AI and virtual reality moving mainstream for hospitality operations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

Shake Shack to introduce cashless kiosks in New York City

October 2, 2017

Shake Shack will introduce its first-ever cashless kiosks at a new restaurant in New York City early this month, according to a press release. Located at 5…

Loyalty marketing firm acquires eTouchMenu

September 29, 2017

House Advantage, a customer loyalty marketing, strategy and technology provider, has acquired eTouchMenu, a provider of digital menu technology with clients…

Star Micronics teams with UK software provider

September 21, 2017

Swoopos' tablet POS solution has integrated the Star Micronics TSP143IIIBI Bluetooth printer as well as the combined Bluetooth printer and cash drawer solution…

Restaurateur shares benefits, pitfalls of kiosk deployment (Part 2)

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An independent fast casual encountered its fair share of challenges in deploying self-order kiosks. The restaurant's co-founder and the kiosk vendor weigh in.

Arizona TV news report: kiosks not hurting restaurant jobs

September 20, 2017

KPNX-TV in Phoenix, Arizona, explored the impact of self-order kiosks on restaurant jobs and concluded in its report there is no indication that kiosks are…

Sicom acquires Posera's QSR POS system

September 18, 2017

Sicom, a provider of end-to-end solutions for quick service and fast casual restaurants, has acquired Posera Ltd.'s FingerPrints point-of-sale system…

Independent fast casual wades into self-serve kiosks, Part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The kiosks have been an efficient way for customers to access the menu and nutrition information, in addition to other benefits for Flatbread Grill. There have…

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

Self-order kiosks play key role in Subway’s tech redesign

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By deploying its "Fresh Forward" concept, Subway has recognized the need to make ordering more convenient in addition to continuing its emphasis on freshness.

Saladworks selects POS system as its omnichannel digital platform

September 5, 2017

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…

Acrelec and Glory to introduce self-ordering, cash- and credit-accepting kiosks

September 1, 2017

Acrelec, a provider of digital kiosk solutions, is partnering with Glory, a provider of cash technology solutions, to introduce a self-ordering kiosk that…

KFC in China spins off a fast casual chain with face recognition payment kiosk

September 1, 2017

Under its KFC brand, Yum China has launched a new fast-casual-esque concept called KPRO, featuring not only a breaking edge use of face recognition payment…

Automated restaurants are on the way; here's a sneak peek

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, are closer than many think, according to the CEO of a company involved with automation…

Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.