Jack in the Box considers kiosks as minimum wage rates grow

Jan. 10, 2018

Following in the footsteps of plans by Wendy's and McDonald's plans for kiosk installation at some restaurants, Jack in the Box CEO Leanard Comma said that his chain is also considering the machines. The executive was quoted by Business Insider from the ICR conference in Florida as saying, "As we see the rising costs of labor, it just makes sense," referring to adding such automation in some stores. 

In fact, the chain already tested kiosks, but the cost/benefit ratio wasn't right at the time, even though he said they increased efficiency and higher check averages, according to the story. 

Nearly 20 states are boosting their minimum wages with California first in line to raise its minimum pay rate to $15.

As of press time, Jack in the Box has not responded to a request for comment.


Topics: Restaurants, Self-Ordering


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