How self-serve kiosks can rescue corporate dining — part 2: how the solution came to be

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While self-serve kiosks allow corporate dining locations to eliminate the cashier and improve the speed of service for customers, there had been no…

American Council of the Blind sues Eatsa over kiosk and app access

March 24, 2017

The American Council of the Blind has sued Eatsa, a fast-food chain that uses automated self-service kiosks and ordering apps, over insufficient access…

QikServe unveils kiosk ordering solution for hospitality sector

March 23, 2017

QikServe, a multichannel ordering and payment specialist, has rolled out a new solution for hospitality businesses that are looking to implement kiosk-based…

Self-order kiosks come to McDonald's in Las Vegas

March 23, 2017

Customers walking to the checkout area of a southwest valley McDonald's can see that the technological future of fast-food ordering and customer service has…

How self-serve kiosks can rescue corporate dining — part 1

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-serve kiosk rewrites the economics of corporate dining.

Bixolon showcases mobile and printing solutions

March 10, 2017

Bixolon recently showcased its range of mobile and printing solutions at Euroshop 2017 in Germany from Mar. 5-9. The company displayed its 3-inch thermal…

McDonald's will have 2,500 'Experience of the Future' restaurants in 2017, including ordering kiosks

March 2, 2017

McDonald’s will accelerate its deployment of ordering kiosks in 2017 under a long-term growth plan unveiled during its Company Investor Day presentation.

Kiosk Marketplace announces the first annual Most Innovative Kiosk Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The first annual Kiosk Marketplace Most Innovative Kiosk Awards honors excellence in eight customer categories. More than 400 readers filled out ballots and…

Kiosk translates in sign language to assist hard of hearing customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…

Wendy's plans to have kiosks in more than 1,000 North American restaurants in 2017

February 23, 2017

More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…

How self-serve kiosks get the orders rolling at Burger Boss

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Burger Boss, a fast casual chain in Southern California, has found self-serve kiosks a great tool for engaging customers in creating their orders and in…

UK-based restaurant chain Crepaffaire deploys imageholders self service kiosks

February 16, 2017

Crepaffaire, a UK-based crepes restaurant chain, has deployed imageholders Shell+ iPad Pro tablet kiosks, according to a press release. The Shell+ tablet…

FastCasual's parent company launching FoodTruckOperator.com

by Cherryh Cansler — Editor, FastCasual.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies…

McDonald's ATM dispenses Big Macs for promotion

February 13, 2017

Big Mac lovers who visited a McDonald's eatery in Boston's Kenmore Square recently were able to bypass the counter and instead head straight to an automated…

Panera shares hit record high, boosted by kiosks and other technology

February 9, 2017

Shares of Panera Bread surged to a record high on Wednesday and were on track for the biggest one-day move in almost two years after the company gave an upbeat…

Hotels and restaurants juggle kiosks and mobile technology

by Elliot Maras — Editor, Automatic Merchandiser

Mobile technology has grabbed the limelight due to rapid consumer adoption, but restaurants and hotels continue to invest in kiosks as well as mobile…

UFood Grill's self-serve kiosk recognizes customers' faces

by Elliot Maras — Editor, Automatic Merchandiser

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

2016 was the year of QSR digital kiosks and 2017 promises even more innovation

by Chris Gilder — Founder/CEO, Meridian

Last year was the year that self-serve order kiosks made big waves in the restaurant sector. This year promises to bring more growth to kiosks thanks to new…

KFC to launch 5,000 kiosks with facial recognition to predict customers' orders in China

January 27, 2017

A KFC restaurant in Beijing now boasts a kiosk tapping facial recognition software to predict what a customer might order, according to Natural News. The…

Voting now open for 2017 Most Innovative Kiosk Awards

The 2017 Most Innovative Kiosk Awards recognize excellence and innovation in eight user categories -- financial, telecommunications, healthcare, restaurant…