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Customer Experience News

Gemalto and IER partner on complete self-service airport experience

March 15, 2017

Gemalto, a provider of digital security, and IER, a provider of terminals and integrated solutions for air and rail travel networks, have teamed to create "Fly…

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KioWare for Android now supports KioCall

March 10, 2017

KioWare has released a new video conferencing product for use with kiosks running KioWare for Android. Version 3.11 of KioWare for Android is also now…

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Kiosk in Shanghai offers augmented reality technology for trying on makeup

March 7, 2017

A store in Shanghai, China has been inviting customers to use a kiosk equipped with augmented reality facial detection technology that allows them to try on…

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The Venders to provide Rollasole USA rolled-up shoe kiosks

March 7, 2017

The Venders, an automated retailing manufacturer, has signed a deal to be the exclusive provider of custom kiosks to Rollasole USA, a marketer of rolled-up…

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Chick-fil-A debuts new uniforms with augmented reality kiosks

March 3, 2017

Zugara's WSS for Kiosks Virtual Dressing Room software was recently deployed at a Chick-fil-A NEXT event, according to the Zugara March newsletter. Franchisee…

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McDonald's will have 2,500 'Experience of the Future' restaurants in 2017, including ordering kiosks

March 2, 2017

McDonald’s will accelerate its deployment of ordering kiosks in 2017 under a long-term growth plan unveiled during its Company Investor Day presentation.

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West Virginia DMV kiosks offer license and registration renewals

March 1, 2017

DMV customers needing to renew their West Virginia driver’s license or vehicle registration can now use one of three self-service kiosks, with more locations…

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Silkron Technology offers interactive kiosk for quick service restaurants

February 27, 2017

Malaysia-based Silkron Technology has introduced its Smart F&B Solution, an interactive kiosk designed to increase revenue and profitability of quick…

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Furniture table doubles as interactive kiosk

February 22, 2017

A new interactive, multi-touch Wingsys TA011 table from Portugal-based Famasete turns a piece of living room furniture into an interactive kiosk, according to…

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Rwandan solar-powered kiosk company seeks to create Africa's biggest Wi-Fi network

February 20, 2017

African Renewable Energy Distributor, a provider of a mobile solar kiosk for charging phones,  has broadened its offering and now labels itself as a…

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McDonald's ATM dispenses Big Macs for promotion

February 13, 2017

Big Mac lovers who visited a McDonald's eatery in Boston's Kenmore Square recently were able to bypass the counter and instead head straight to an automated…

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Kiosks transform New York subways into literary voting hubs

February 8, 2017

Thanks to the launch of One Book, One New York, running through the month of February, New Yorkers can vote for their  favorite book among five titles right on…

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Delta SkyMiles offers preferred rate for customers using biometric screening kiosks

February 8, 2017

Delta SkyMiles members can receive a preferred rate for using Clear biometric screening kiosks due to an affinity partnership between Delta Airlines and Clear…

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Cleveland, Ohio college has kiosks for personalized greeting cards

February 6, 2017

Students at Case Western Reserve University in Cleveland, Ohio can choose from over 4,000 card designs to customize their own greeting cards at a kiosk owned…

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Robotic coffee kiosk using Mitsubishi 6-axis arm opens in San Francisco

January 31, 2017

Cafe X, a robotic coffee kiosk, has opened for business in San Francisco’s Metreon mall, according to The Wall Street Journal. Customers can tap their desired…

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Biometric screening kiosks coming to Atlanta, Minneapolis/St. Paul and Los Angeles airports

January 30, 2017

Clear, a biometric company with screening kiosks at 19 airports and sports arenas, will be expanding to three more airports by the end of March: Atlanta…

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KFC to launch 5,000 kiosks with facial recognition to predict customers' orders in China

January 27, 2017

A KFC restaurant in Beijing now boasts a kiosk tapping facial recognition software to predict what a customer might order, according to Natural News. The…

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Kiosk manufacturer imageHOLDERS teams with Keytree to enclose voice controlled Amazon Dot in its Full Integration Kiosk

January 26, 2017

Kiosk manufacturer imageHOLDERS has teamed with Keytree, a technology consultancy, to securely enclose the voice controlled Amazon Dot within its Full…

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Tourism agency deploys virtual reality kiosks at India’s major airports

January 18, 2017

Kerala Tourism is deploying virtual reality kiosks at major Indian airports this year, accoding to the Business Standard in India. Nandakumar K P, deputy…

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MCNEX unveils smart display customer information system

January 17, 2017

MCNEX has launched its Smart Digital Information Display system, which is a designed to provide custom interactions with customers based on age, gender and…

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