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Customer Experience News

CVS Pharmacy deploys health and wellness vending machines nationwide

September 8, 2017

CVS Pharmacy, the retail division of CVS Health, is introducing automated retail vending machines stocked with convenient, on-the-go necessities including…

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Nike live design experience custom builds shoes in under 90 minutes

September 8, 2017

Nike Makers' Experience merges digital design with traditional shoe making, allowing consumers to try on shoes, then have the shoes made for them on the spot…

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West Virginia DMV installs vehicle registration and license renewal kiosk

September 6, 2017

The DMV in West Virginia has installed a kiosk at the Martinsburg Regional Office, the sixth to be installed in West Virginia, according to wdtv.com. 

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Saladworks selects POS system as its omnichannel digital platform

September 5, 2017

Saladworks, the nation's largest fresh-tossed salad franchise concept, has chosen Dovetail Systems Inc.'s Gusto POS system as its omnichannel digital platform…

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Acrelec and Glory to introduce self-ordering, cash- and credit-accepting kiosks

September 1, 2017

Acrelec, a provider of digital kiosk solutions, is partnering with Glory, a provider of cash technology solutions, to introduce a self-ordering kiosk that…

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KFC in China spins off a fast casual chain with face recognition payment kiosk

September 1, 2017

Under its KFC brand, Yum China has launched a new fast-casual-esque concept called KPRO, featuring not only a breaking edge use of face recognition payment…

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Avanti Markets updates customers on July data breach

August 31, 2017

Avanti Markets, a provider of micro markets, has updated its customers about the data breach caused by a third-party software provider over the July 4 holiday.

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Dallas Fort Worth airport upgrades with digital signage, kiosks

August 30, 2017

The Dallas Forth Worth International Airport has upgraded Terminal E with digital signage, charging stations, ticket kiosks and more. The overall goal of this…

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Supply vending machines support employee wellness programs

August 25, 2017

Supply vending machines are playing a bigger role in corporate wellness initiatives, according to an article in Corporate Wellness Magazine.

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Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.

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Detroit officials investigate claim that parking kiosk caused fraudulent charges

August 22, 2017

Detroit city officials have investigated a claim that a skimmed parking kiosk caused fraudulent charges on a person's credit card and do not believe the…

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Imageholders teams with multimedia provider on museum display

August 21, 2017

Imageholders has teamed with ATS Heritage to install iPad tablet kiosks for a museum refurbishment, according to a press release.

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Amazon rolls out instant pickup service

August 17, 2017

Amazon has introduced Instant Pickup, a free service offering Prime and Prime Student members a curated selection of daily essentials available for pickup in…

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San Diego installs self-checkout kiosks in 36 library branches

August 16, 2017

San Diego has installed self-checkout kiosks across its 36-branch library system, according to The San Diego Union-Tribune.

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Outback Steakhouse franchisee adds 45 Ziosk tabletop units

August 16, 2017

Cerca Trova Restaurant Concepts, the exclusive franchisee of Outback Steakhouse locations in Arizona, California, Colorado, Nevada and New Mexico, has added…

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Little Caesars introduces self-service, mobile order pizza pick-up station

August 15, 2017

Little Caesars has streamlined the process of getting a pizza with a heated, self-service, mobile order pick-up station called the Pizza Portal.

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How kiosks can be more human at retail

August 11, 2017

The kiosk industry has a great opportunity to be disruptive and make machines more human, according to kiosk industry insider Deanna Salas, in a recent opinion…

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3D holographic ads coming to ATMs

August 8, 2017

Prosperity Investments, under its Joyful ATM brand, has entered into an agreement with Provision Interactive Technologies Inc. to integrate that company's 3D…

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MedicSpot kiosks provide telemedicine exams in pharmacies throughout the UK

July 31, 2017

A company called MedicSpot has set up kiosks in pharmacies across the U.K. that connect people to a real physician via a video screen and phone, according to…

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Toys ‘R’ Us selects Cineplex Digital Media to install kiosks and digital signage

July 27, 2017

Toys "R" Us has selected Cineplex Digital Media to install an in-store digital signage and kiosk network for the retailer's new concept store, according to a…

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