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Customer Experience News

Toys ‘R’ Us selects Cineplex Digital Media to install kiosks and digital signage

July 27, 2017

Toys "R" Us has selected Cineplex Digital Media to install an in-store digital signage and kiosk network for the retailer's new concept store, according to a…

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Micro market provider to implant its employees with microchip technology

July 25, 2017

Three Square Market, a micro market provider known as 32M, will implant its employees with chip technology to enable them to make purchases in the company…

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Tax payment kiosk error causes incorrect late fees in Virginia

July 24, 2017

A new tax payment kiosk in Albemarle County, Virginia recently caused some residents to receive late-payment notices because of an incorrect posting date…

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Kiosk presents local history at western New York travel plaza

July 24, 2017

The new Quicklee's Travel Plaza in Avon, New York features an electronic kiosk that will provide information about 18 historical photographs that decorate the…

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Hands-only CPR instructional kiosks coming to Dayton, Ohio

July 20, 2017

Two interactive kiosks that show people how to perform hands-only CPR will be installed in Dayton, Ohio, according to WKEF-TV.

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Link NYC and UK Wi-Fi kiosks destined for more extensive public projects

July 18, 2017

Intersection, the company managing the Link Wi-Fi kiosk projects in London and New York City, plans to upgrade the kiosks to support everything from augmented…

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Subway announces self-order kiosks in 12 pilot locations

July 18, 2017

Subway has formally announced its "fresh forward" design that includes self-order kiosks in 12 pilot locations, along with digital menu boards and Samsung Pay…

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NEXTEP Systems teams with LevelUp on POS integration

July 13, 2017

NEXTEP Systems, a provider of self-order POS solutions, has partnered with LevelUp, a U.S. mobile payment platform, to make the ordering experience faster and…

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Memphis, Tennessee utility suspends bill payments at kiosks due to billing glitch

July 11, 2017

The Memphis Light, Gas & Water Division in Memphis, Tennessee suspended payments at 187 self-service kiosks Monday after a rumor and a glitch sent…

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Fresh food vendor teams with USA Technologies to enable contactless payments

June 30, 2017

USA Technologies, a provider of cashless and mobile transactions in self-serve retail, is partnering with JuiceBot, a California based technology company…

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Provision Interactive Technologies partners with Discount Drug Mart on 3D Savings Center kiosks

June 29, 2017

Provision Interactive Technologies Inc. has entered into a multi-year partnership agreement with Discount Drug Mart Inc. to install Provision's proprietary 3D…

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American Green introduces biometric verification for dispensing age-restricted products

June 26, 2017

American Green has introduced a vending system that enables the vending of controlled or age-restricted products using biometric verification, according to a…

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Carvana reports revenue gain and bigger net loss for 2017 Q1

June 26, 2017

Carvana, a publicly-traded company that offers an economical way to buy used cars using a vending system and has raised millions from investors, reported…

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New York State Fair to add ticket kiosks for milk purchases

June 14, 2017

The New York State Fair will add electronic kiosks to allow visitors to buy tickets for purchasing 25-cent milk servings at the milk bar inside the Dairy…

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Walmart pilots self-service kiosk for fast online order delivery

June 12, 2017

A few lucky Walmart shoppers in Oklahoma City are the first to test an automated kiosk being used to distribute online grocery orders in under a minute.

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SoftBank buying Boston Dynamics to boost robotic advancements

June 12, 2017

Robotics pioneer Boston Dynamics, owned by Google's Alphabet Inc., is being acquired by SoftBank Group Corp.

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Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

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Student who learned CPR at airport kiosk helped save a life

June 8, 2017

A student who learned CPR from a kiosk performed CPR on a man who was struck by lightning while walking through the parking lot at the University of Dayton…

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Walmart tests kiosk for picking up online grocery orders

June 6, 2017

Walmart is testing a kiosk called 24-Hour Pickup at a store near Oklahoma City that allows shoppers to pick up online grocery orders, according to Supermarket…

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Detroit offers water and sewer payments at 37 kiosks

June 5, 2017

The Detroit Water and Sewerage Department has joined the DivDat Kiosk Network, according to a press release. Detroit water and sewer customers can make…

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