Customer Experience News
Multitouch kiosks offer improved user experience
February 27, 2013
American Industrial Systems Inc. believes the future of customer experience is in rapidly advancing multitouch technology. AIS multitouch flat panel displays…
read now3M to show off multitouch solutions at CeBIT 2013
February 22, 2013
Technology company 3M will demonstrate its multitouch solutions at international computer expo CeBIT 2013 by exhibiting a projected-capacitive multitouch…
read nowDenver Walmarts testing Scan & Go
February 15, 2013
Shoppers at nearly 40 Walmart stores in Denver are testing the retail giant's Scan & Go checkout app, according to a report on thedenverchannel.com. 7NEWS…
read nowGiftWise kiosk wins PayBefore award
February 1, 2013
Paybefore has chosen Self-Service Networks' GiftWise Gift Card Kiosk as a winner in the 7th annual Paybefore Awards in the Best Retail Merchandising category.
read nowSporting goods store unveils 'retail lab' with in-store tech
January 29, 2013
The Canadian sporting goods retailer Sport Chek today unveiled a tech-heavy retail lab at its flagship store in Toronto. Utilizing interactive kiosks, digital…
read nowVoto app brings democracy to shopping
January 29, 2013
Retailers looking for a tool to boost customer engagement have a new mobile application to add to their array of choices. The iPad kiosk company ArmorActive…
read nowTesco pilots new kiosk, AR tech
January 24, 2013
U.K. retail chain Tesco is piloting a "magical" augmented reality mirror and digital mannequin in several locations, according to digitalartsonline.co.uk.
read nowSoloHealth pledges $1 million for Clinton health initiative
January 23, 2013
SoloHealth announced today that it has made a pledge to the William J. Clinton Foundation's 2013 Clinton Health Matters Initiative. SoloHealth joins GE, Humana…
read nowBill-payment kiosks add convenience to Fla. Circle K stores
January 17, 2013
Residents of the Florida panhandle soon will be able to pay their utility bills while they gas up their cars at select Circle K stores, thanks the latest…
read nowSoloHealth launches targeted ad platform for kiosk
January 15, 2013
SoloHealth announced today its new pay-per-performance ad format – SoloTrigger. The permission-based advertising format delivers targeted sponsor content that…
read nowMZero partners with AG for expanded services portfolio
January 11, 2013
A new self-service partnership was announced today with the pairing of MZero, the software division of Meridian, and Software AG. The two companies said they…
read nowTiny guppyPOD photobooth kiosk hits the market
January 8, 2013
A photobooth kiosk claiming to be the "world's smallest" was endorsed as one of the top technology tools for 2013 by Event Marketer magazine, according to an…
read nowWayfinding kiosks help visitors at Delaware VA hospital
January 7, 2013
The Wilmington VA Medical Center in Wilmington, Del., completed the first phase of deployment of an interactive wayfinding system by Ohio-based LogicJunction…
read nowTensator set to display digital signage Virtual Assistant, self-service at NRF Big Show
January 7, 2013
Tensator, a global provider of queue management and customer journey solutions, today announced it is launching several new digital signage and self-service…
read nowNCR buys uGenius video banking
January 3, 2013
NCR Corp. announced today it has purchased uGenius Technology Inc., a Utah-based provider of video banking software that enables users to interact remotely…
read nowReport: '3 Vital Trends of 2013'
January 3, 2013
Innovation Marketing recently released a report listing three industry trends to watch for in 2013, citing the recent news surrounding the partnership between…
read nowGuestComment acquired by Terillion
January 3, 2013
Online reputation management firm Terillion announced its acquisition of GuestComment, the onsite hotel and restaurant guest feedback platform that utilizes…
read nowGuess? CIO discusses benefits of in-store iPads
December 18, 2012
In a recent Q&A on openforum.com, Guess? Chief Information Officer Michael Relich admitted that two years ago, the fashion retailer had a bit of a…
read nowSoloHealth customer interactions double since late summer
December 13, 2012
SoloHealth announced this week at Dell World that its SoloHealth Station digital kiosk has seen consumer engagement rise more than 200 percent since late…
read nowNCR marries self-service and mobile payments, launches NCR Mobile Pay
December 5, 2012
In what NCR calls a "combination of self-service and mobile payments," the company today announced the launch of NCR Mobile Pay. The solution is designed for…
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