Customer Experience News
TouchSystems inks distribution partnership with Ma Labs
May 21, 2013
TouchSystems, a manufacturer of custom touch-enabled products, announced a new distribution relationship with Ma Labs, specialists in IT distribution.
read nowNew president announced for Digital Screenmedia Association
May 20, 2013
The Digital Screenmedia Association Advisory Board elected new officers for the 2013-2014 term during its recent biannual meeting, naming Bill Lynch, vice…
read nowHellman's rolls out high-tech Recipe Cart (Video)
May 17, 2013
The Hellman's mayonnaise brand took an innovative approach to product awareness with its recent high-tech supermarket campaign in Brazil — one that resulted in…
read nowDigital Signage Expo issues call for 2014 Apex Award nominations
May 15, 2013
Digital Signage Expo has issued an open call for 2014 APEX Award nominations and has added a new award category.
read nowAnn Michaels launches customer engagement platform
May 9, 2013
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National…
read nowScala CEO talks in-store digital design with retailers at Digital Screenmedia Symposium
May 8, 2013
Digital displays are common in today's retail space, but it takes planning to execute a design strategy. Tom Nix, CEO of the location-based media company…
read nowVision-Box biometric solutions look to the future of travel
May 7, 2013
Vision-Box, providers of electronic identity solutions and automated border control systems, announced it will showcase its view of a "journey in the airport…
read nowReality Interactive will power digital media in new Time Warner demo stores
May 1, 2013
Reality Interactive, a full-service digital merchandising agency, will serve as the digital media partner for Time Warner Cable, which has recently launched…
read nowSupermarket chain taps Ping HD digital signage to improve shopping experience
April 24, 2013
When the Philadelphia-based supermarket chain The Fresh Grocer opened its first New Jersey store, near the campus of Rutgers University, it wanted to upgrade…
read nowFrustrated mother creates Swift Shopper mobile shopping app
April 24, 2013
Naomi Wilson, a mother of four who became frustrated with the grocery store experience, created a mobile shopping application that she says simplifies the…
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California McDonald's adds electric vehicle fast charge station
April 24, 2013
A McDonald's restaurant in Riverside, Calif., has installed a Blink Direct Current (DC) Fast Charger. The restaurant also has a standard Blink pedestal…
read nowAnalyst: Look beyond tech to cultural aspects of gamification
April 17, 2013
Gamification isn’t just for fun or show — it could have business applications as well, according to the global analyst firm Ovum.
read nowNCR's cinema solutions on display at CinemaCon
April 17, 2013
NCR Corp.'s variety of cinema solutions available for all sizes of operations, including independent theatre operators, will be on display this week at booth…
read nowStar Micronics and PDC partner for kiosk launch
April 15, 2013
The PDC Group and Star Micronics are partnering to improve the customer experience. The companies recently announced the launch of AsuraCPRNT, a…
read nowMay symposium will address omnichannel customer engagement technologies
April 7, 2013
The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better…
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RAPTOR devours groceries using automatic scanning (Video)
March 12, 2013
It's part self-checkout, part assisted checkout, and it's been making a splash on the trade show circuit since its debut at the National Retail Federation show…
read nowCopenhagen Airport speeds security checks with e-gates
March 7, 2013
Self-service boarding gates are now processing passengers at Copenhagen Airport. According to Future Travel Experience, the e-gate implementation is meant to…
read nowRFID locker protecting gear on Colorado ski slopes (Video)
March 6, 2013
KIOSK Information Systems has brought its RFID-equipped kiosk locker system to the slopes. The company announced its work with the founders of the SnowGate…
read nowChesapeake Bank deploys iPad kiosks by Codigo
March 5, 2013
Kiosk and digital signage provider Codigo announced it supplied its iPad Kiosk solution to nine locations of the Virginia-based Chesapeake Bank. The deployment…
read nowCoinstar rolling out kiosks with PayPal integration
February 28, 2013
Starting this month, Coinstar users in California, Ohio and Texas can use the coin-counting kiosks to add money to, or withdraw money from, their PayPal…
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