Customer Experience News
TapSnap photo booth uses social media for customer engagement
December 4, 2012
Photo booths continue to morph into social media centers with today's introduction of TapSnap to the market. Dubbed a "phototainment" system, the TapSnap seeks…
read nowPCT touchscreens used for electric car hire stations in France
December 4, 2012
Zytronic announced its touch sensors have been specified for the user interfaces of IER's Autolib' electric car hire stations currently being deployed in Paris…
read nowCETW12: DSA crowns Crown Award winners
November 9, 2012
The Digital Screenmedia Association has announced the winners for the DSA Crown Awards, which recognize excellence in digital out-of-home content.
read nowSouth Korean shopping mall implements facial recognition at kiosks
October 12, 2012
South Korea is paving the way for retail use of facial-recognition technology, according to an article on KPBJ.com. The International Finance Center Mall in…
read nowOne iota releases in-store e-commerce solution for retail
October 11, 2012
The cloud-based retail solutions company One iota announced the launch of the SmartPod, a fully integrated self-service kiosk designed to help stores increase…
read nowTesco to deploy 'scan as you shop' at more locations
October 5, 2012
The U.K. chain store Tesco is planning a national rollout of scan-as-you-shop devices after a successful trial, according to a recent article on…
read nowSoloHealth reports strong user satisfaction
August 29, 2012
Health care technology company SoloHealth announced that its namesake kiosk station surpassed the 2.5 million mark for consumer interactions as well as posted…
read nowCVS launches mobile app for photo printing
August 27, 2012
Smartphone users now have another option for printing photos stored on their mobile devices. CVS/Pharmacy announced last week a new feature to both the CVS…
read nowSurvey says shoppers continue to favor self-checkout
August 20, 2012
According to a recently completed survey done by independent research firms for NCR, self-checkout fares favorably among consumers.
read nowChase Bank turns to kiosks to improve customer service
August 20, 2012
A recently opened Chase Bank location in Lexington, Ky., was chosen by corporate leaders to test a new type of self-service kiosk. The units, which resemble…
read nowAustrian bank, post office partner with kiosks
August 14, 2012
BAWAG P.S.K., one of the largest bank groups in Austria, has modernized 380 branches through the creation of a new self-service zone in its bank lobbies.
read nowCasio releases business tablet aimed at retailers
August 14, 2012
Japanese electronics manufacturer Casio announced the release of an Android-based tablet designed for commercial and business use. Retail workers will soon be…
read nowDigital signage/kiosks light up BBVA bank's Madrid flagship location
August 8, 2012
John Ryan, the global retail marketing agency specializing in messaging solutions for retail banks, recently announced the launch of an advanced multimedia…
read nowMobile mapping app helps Walgreens customers locate products
July 23, 2012
Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…
read nowTokyo toy co testing augmented reality kiosks
July 16, 2012
A Tokyo toy company is testing kiosks with augmented reality capabilities to allow shoppers to interact with toys even when they're still in packaging.
read nowCompany attempts to 'revolutionize checkout' with mobile platform
July 6, 2012
After a successful test project in a Washington supermarket, QThru is officially launching its mobile platform allowing shoppers to scan items with their…
read nowMeridian releases auto dealership kiosk
July 5, 2012
Automobile dealerships can now deploy a new kiosk designed by Meridian and Adam Technology that allows customers to view services by their vehicle year, make…
read nowInteractive touchscreens educate UAE residents about World Expo
June 29, 2012
Digital signage kiosks are helping to educate United Arab Emirates residents about the country's bid to host the World Expo 2020 in Dubai under the theme…
read nowNew technology brings 'ease of online shopping' to brick-and-mortar stores
June 27, 2012
A new product to enable interactive cross-selling via iPads in retail stores is now available from software company LightSpeed. The solution will arm retailers…
read nowMokiTouch creates Android kiosks with remote management
June 27, 2012
The trend of transforming tablets into kiosks and digital signs seems to be hotter than ever, a fact not lost on MokiMobility, a provider of cloud-based mobile…
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