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Customer Experience News

Google's BufferBox kiosks make California debut

September 30, 2013

Google announced today on its commerce blog the first expansion of the BufferBox program since acquiring the kiosk start-up last year. Mike McCauley, product…

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Tablet kiosks teach musical history in Cali museum

September 25, 2013

The Museum of Making Music in Carlsbad, Calif., installed Lilitab iPad kiosks for personal listening stations to encourage interaction with their current…

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Demandware offers retailers a low-cost move toward omnichannel

September 24, 2013

The cloud commerce technology provider Demandware today announced the unveiling of endless aisle functionality in its new Digital Store Solution. The function…

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Calvin Klein taps Toshiba for in-store technology

September 23, 2013

Toshiba Global Commerce Solutions has announced that the fashion brand Calvin Klein has deployed its TCxWave solution in the brand's retail locations across…

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Redbox battles kiosk scammers

September 23, 2013

When Redbox began renting video games in 2011, it's unlikely the company was prepared for the onslaught of scam artists bent on duping the kiosks out of a game…

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Macy's flagship housing official NYC visitor center kiosks

September 18, 2013

Macy's famed flagship store is now co-branded with NYC & Company as an Official NYC Information Center, offering new services to enhance the customer…

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ZoomKube kiosk now supports facial recognition

August 28, 2013

Interactive marketing display company Zoomkube has added facial recognition software and social media monitoring services to its ZK100 platform that originally…

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Comcast tunes into kiosks inside its largest customer service center

August 27, 2013

Comcast recently held the grand opening for its interactive Xfinity Service Center in Houston, with self-service kiosks serving as integral features of the…

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Kiosk rewards recycling with coupons

August 23, 2013

SuperMax supermarkets in Puerto Rico have launched an in-store, kiosk-based coupon program that rewards shoppers with deals when they recycle newpapers…

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Intel, AOPEN intro tablet kiosk in Australia

August 22, 2013

Intel and AOPEN introduced the eTILE tablet kiosk, equipped with facial recognition technology, during a press conference in Sydney, a story on ComputerWorld…

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Golf course kiosk tackles tee time scheduling

August 19, 2013

Grint Solutions announced that it will launch the Golf TeeBox kiosk at the upcoming PGA Expo in Las Vegas. The Golf TeeBox is designed to improve how golfers…

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Advanced Kiosks assists Maine with statewide benefits initiative

August 12, 2013

Advanced Kiosks, a producer of self-service kiosks, recently implemented a project for the Maine Department of Health and Human Services Office for Family…

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California casino bets on GCA redemption kiosks

August 7, 2013

Global Cash Access Inc., a wholly owned subsidiary of Global Cash Access Holdings Inc. and a global provider of cash access, cash-handling…

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Elo expands portfolio with omnichannel offerings

August 6, 2013

Elo Touch Solutions today announced an expanded portfolio of offerings that it said will help retailers accelerate their omnichannel initiatives.

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Turkey's largest retail chain wows shoppers with self-checkout

August 5, 2013

Shoppers at Turkey's Migros Türk supermarket chain are embracing self-checkout technology from NCR, according to an article from International Supermarket News.

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Cosmetics counter gets dolled up with transparent digital signage (Video)

July 31, 2013

­­­Inglot, a cosmetics company specializing in makeup and cosmetics accessories in the Netherlands, is enhancing its products' beauty factor in-store via…

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Briggo updates Coffee Haus kiosk with patented robotics, mobile integration

July 31, 2013

Coffee purveyor Briggo Inc. today unveiled its new intelligent Coffee Haus at The University of Texas in Austin, a smart vending solution that the company said…

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AT&T to share customer experience insights at San Diego summit

July 30, 2013

In 2012, AT&T opened the doors to its first and only brand flagship store. This space is designed to showcase the best of the brand through interactive and…

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Yorktel tunes in to customer service with VideoKiosk launch

July 30, 2013

Yorktel, a provider of video managed services, today announced the availability of its Yorktel VideoKiosk, a solution that the company said provides a secure…

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DSA to hold Chicago Screenmedia Symposium in September

July 26, 2013

The Digital Screenmedia Association announced it will hold its second symposium, this time in Chicago on September 5 and 6.

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