Customer Experience News
STRATACACHE unveils Connected Journey to bring retailers closer to the consumer
January 13, 2014
STRATACACHE, a provider of scalable digital signage, content distribution and enterprise video acceleration technologies, today unveiled a new, interactive…
read nowAugmented reality kiosk could give cosmetic counters a makeover
January 9, 2014
The facial imaging technology company ModiFace released a product this week that it hopes will reshape the cosmetics counter.
read nowEyeTech eye-tracking system to display at CES
January 3, 2014
EyeTech, a provider of natural user interface technology, will showcase its AEye eye control tech at the upcoming Consumer Electronics Show in Las Vegas. NUI…
read nowWincor Nixdorf provides polytouch terminals to retailer Marks & Spencer
December 19, 2013
Wincor Nixdorf, together with Pyramid Computer GmbH, announced that Marks & Spencer is rolling out polytouch self-service terminals in its high street…
read nowRetailer John Lewis rolls out new in-store tech for the holidays
December 18, 2013
The upscale retailer John Lewis, which operates 43 department stores throughout the U.K., has announced three new in-store technology initiatives it is taking…
read nowU.K. pharmacy chain pilots kiosks in premium stores
November 27, 2013
Lloydspharmacy in the U.K. has installed health and product focused interactive touchscreen kiosks in a number of its premium stores. The kiosks give customers…
read nowKiosks let shoppers customize a Harley
November 25, 2013
The Harley-Davidson flagship store in New York City is using interactive kiosks to allow customers to custom design their bikes.
read nowGeneral Pants Co. goes multichannel with iPad kiosk plan
November 21, 2013
Australian retailer General Pants Co. announced its plans to deploy a fleet of in-store kiosks during a recent launch event in Sydney.
read nowDigitalPersona introduces customer and employee biometric authentication system
November 18, 2013
DigitalPersona Inc. announced a new biometrics-based solution that allows security-minded enterprises to authenticate customers and employees in real time…
read nowGuppy Photo Booths expands kiosk line
November 5, 2013
Guppy Photo Booths has announced the expansion of its product line to include the freestanding or wall-mounted guppyMINI, the tabletop guppyPOD and…
read nowHertz rental kiosks now in 55 NYC locations
November 1, 2013
The Hertz Corp. announced it now has 55 ExpressRent kiosk locations in the New York City, which offer live, interactive and face-to-face communication with…
read nowFrank Mayer crafts specialty charging stations for sporting venues
November 1, 2013
Frank Mayer and Associates Inc. has announced that it has partnered with Hercules Networks Inc. to engineer and produce goCharge Tabletop Charging Stations.
read nowA&W Canada adds mobile app, kiosk for real-time customer feedback
October 22, 2013
A&W Food Services of Canada Inc. has added the Loop Mobile Customer Engagement solution by Benbria to monitor real-time, location-based guest feedback.
read nowDisney develops tactile-feedback touchscreen tech
October 21, 2013
Disney Research has develped a new tactile-feedback technology meant to give touschscreen displays the ability to make users feel they are actually feeling the…
read nowGolf TeeBox kiosk adds desktop model
October 21, 2013
Golf tech startup company GrintSolutions has announced the addition of a desktop version to its line of golf check-in kiosks.
read nowGraeter's gives away free ice cream to customers using in-store kiosk
October 15, 2013
Cincinnati-based Graeter's ice cream unveiled self-service kiosk technology in select stores that allows customers to place personalized messages on gift cards.
read nowClaraVista's video customer service system tops 1000 kiosks
October 10, 2013
ClairVista announced that its Live Expert video chat customer service system is now operating more than 1,000 video-agent kiosks for companies such as Hertz…
read nowLivewire to provide check-in tech at CETW
October 9, 2013
Livewire Digital, together with URWay Kiosks, will provide self-service check-in kiosks for Customer Engagement Technology World to be held at the Javits…
read nowJFK to install 40 automated passport kiosks
October 7, 2013
JFK International is the next airport to deploy automated passport kiosks to expedite the arrival of U.S. passengers from international flights. Similar…
read nowKiosks, display tech transform group fitness
October 3, 2013
The Minneapolis-based fitness technology company Fitness On Request was recently recognized by Inc. Magazine as one of this year's fastest-growing American…
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