Customer Experience News
Texas-based kiosk will try to save your wet phone
July 22, 2014
DryBox kiosk is giving Lewisville, Texas, mall-goers a chance to repair their wet phones, according to a Dallas News article.
read nowKiosks aid in tithing for NJ church
July 21, 2014
The 135-year-old nondenominational Ocean City Tabernacle in N.J. is an old church with a new way of giving, according to a Press of Atlantic City article.
read nowSouth Korean self-service café relies on honor system
July 18, 2014
On the South Korean island Jeju a self-service café relies on the honor system, according to Want China Times.
read nowKiosk gets Toronto visitors involved in Pan Am, Parapan Games countdown
July 17, 2014
The city of Toronto is engaging visitors in the countdown to the Pan Am and Parapan Games next summer with an interactive kiosk and countdown clock, according…
read nowMalaysia Airlines closes economy check-in in favor of self check-in
July 14, 2014
Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur…
read nowDon't miss our 'Digital Signage Kiosks 101' webinar, coming soon
July 10, 2014
Kiosks used to be distinct, ATM-shaped fixtures located in store corners and hotel lobbies, but the lines between digital signage and digital signage kiosks…
read nowVienna airline deploys baggage handling kiosks to save time
July 10, 2014
Austrian Airlines debuted four baggage-check kiosks as part of a pilot program testing self-service efficiency, according to FutureTravelExperience.com.
read nowHotels check into kiosks to meet guests' technological demands
July 10, 2014
Two hotel brands, both part of the GLH Hotels Management Group in the U.K., recently deployed a kiosk solution across their more than 30 hotels.
read nowBank kiosks expand ATM services with face-to-face interaction
July 9, 2014
Citizens Bank of Edmond in Edmond, Okla., has become the first community branch in the nation to put a face to electronic banking with direct video links at…
read nowID TECH upgrades key pad and card reader to protect customers
July 9, 2014
Using unique tracking numbers, ID TECH has developed a new product that prevents card data compromise even in situations where the card is not present…
read nowMajor League Baseball All-Star festivities offer self-service beer vending
July 8, 2014
At the Major League Baseball All-Star events, fans at Target Field, home of the Minnesota Twins, can count on a new addition to concessions: beer vending…
read nowU.K. consumers frustrated by self-service machines, prefer humans
July 8, 2014
An overwhelming 93 percent of U.K. consumers using self-service machines in banks and retailers feel frustrated by the technology, according to research by…
read nowDigital Screenmedia Association hosting omnichannel digital consumer engagement symposium
June 30, 2014
The Digital Screenmedia Association will host its next DSA Symposium — featuring executives from PepsiCo-Frito Lay, Dave & Buster's, Top Golf and…
read nowUA installs automated passport control kiosks at Newark Liberty
June 27, 2014
United Airlines customers returning to the U.S. through Newark Liberty International Airport can now enjoy a faster customs experience. The airline has…
read nowInTouch Technology launches iPad version of Welcome Kiosk for health clubs
June 26, 2014
Vancouver, British Columbia-based InTouch Technology has launched an iPad version of its self-service Welcome Kiosk that allows health clubs to capture…
read nowMobile and self-service key to future of postal operators
June 24, 2014
Traditional postal operators will need to tap new channels such as mobile and self-service in order to improve customer experience and cut costs, Wincor…
read nowSecured Signing launches form-fill and eSign kiosk
June 24, 2014
Melbourne, Australia-based Secured Signing has launched a kiosk version of its paperless eForm and eSignature technology for walk-in customers.
read nowHospital rolls out new technology to improve patient management
June 24, 2014
June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York…
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M:tel installs self-service top-up kiosks in Bosnia
June 23, 2014
M:tel, Bosnia’s second largest telecom company, has set up its first self-service top-up kiosks at the Boska and Mercator department store in Banja Luka.
read nowAV Rental Depot signs kiosk rental and distribution agreement with URway
June 20, 2014
Audio visual equipment rentals and event production company AV Rental Depot (AVRD), has signed a kiosk sales and rental distribution agreement with Saint…
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