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Customer Experience News

US Customs and Borders kiosks now at San Jose International Airport

September 8, 2014

San Jose (California) International Airport unveiled two new "global entry kiosks," as part of U.S. Customs and Borders expedited clearance program for…

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Delta taking the lead in passport kiosk deployment

September 5, 2014

Delta Airlines' Los Angeles airport hub has installed 10 passport kiosks at Terminal 5.

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Colorado electric company installs 24-hour bill-pay kiosk

September 5, 2014

The Durango, Colorado, La Plata Electric Association has installed a 24-hour drive-thru kiosk at its 45 Stewart St. Bodo Industrial Park location.

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Cellphone-recycling ecoATMs hit 3-million mark in cellphone recycling; 400 million to go

September 4, 2014

Cellphone recycling service provider ecoATM announced it reached the 3-million mark in kiosk collections of MP3 players, phones and tablets.

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Livewire's ticket kiosk is one-stop shop for tourists

August 29, 2014

Livewire Digital partnered with Florida-based Ticket Box to develop a solution for tourists to purchase tickets to Orlando-area attractions.

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Jail kiosk to help inmates pay child support debts

August 28, 2014

Inmates at California's Lerdo Correctional Facility have what could be the first kiosk in the state to offer child support counseling.

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Canadian airport's 'modernization' plan includes self-service baggage drop

August 27, 2014

Halifax Stanfield International Airport has launched self-service baggage-drop kiosks.

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Museum kiosks to feature famous baby boomers

August 27, 2014

Interactive kiosks will showcase an upcoming photography exhibit at Washington, D.C.'s Newseum Museum starting Sept. 26.

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Kentucky company launches self-service reservations widget

August 26, 2014

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides…

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Self-service restaurant solution is music to your ears

August 19, 2014

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

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3M Library Systems adds security solution to kiosks

August 18, 2014

3M's newest system adds another level of security for cardholders using SelfCheck kiosks.

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Illinois race track bets on self-service technology

August 18, 2014

Hawthorne Race Course will receive new wagering technology by Sportech Racing and Digital.

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DSA issues call for entries for fourth annual DSA Crown Awards

August 14, 2014

The Digital Screenmedia Association has issued a call for entries for the fourth annual DSA Crown Awards that recognize "outstanding and best-in-class" content…

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Kiosks hold the key to self-service storage solutions

August 6, 2014

Kiosk and storage technology provider OpenTech Alliance Inc. has joined security systems distributor PTI Australasia in an international distribution agreement…

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UK self-service kiosks go postal

August 4, 2014

The Exeter (U.K.) Post Office has installed five new kiosks designed to reduce waiting times, according to the Exeter Express and Echo. 

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Postal kiosks deliver flexible service in Bay Area

August 4, 2014

Swapbox, a San Francisco startup, could solve age-old time constraints for post offices in the Bay Area, according to pfsk.com.

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Patient experience captured with Army hospital kiosks

August 4, 2014

Womack Army Medical Center at Fort Bragg in North Carolina has installed four interactive kiosks in the hospital to solicit paitent feedback, with more…

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Self-service pacemaker monitor frees up health care staff

August 1, 2014

Southampton, U.K., pacemaker patients can now monitor their device without the wait, according to Engineering and Technology Magazine.

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Barclays goes self-service, eliminates cashiers

July 31, 2014

Britain's third-largest bank, Barclays, is set to begin new self-service initiatives with the deployment of iPads for customers wishing to make transactions…

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Australian national park exploring self-service possibilities

July 28, 2014

The visitor information center of Innes National Park is due to become a complete self-service facility in September 2014, according to ABC.net.au.

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