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Customer Experience News & Media

Anthem Blue Cross deploys telehealth kiosks in California

June 12, 2020

Anthem Blue Cross has deployed more than 200 digital kiosks in health centers across California to provide real-time video interpretation services and access…

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Coca-Cola vending machines to accept bitcoin

June 9, 2020

Coca-Cola vending machines operated by Coca-Cola Amatil in Australia New Zealand will take bitcoin payments using a smart wallet, with plans to target the U.S.

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The imminent kiosk boom in quick-service restaurants

Pre-coronavirus, kiosks were springing up in countries across the world, in the main to provide a faster and more efficient service for customers who wanted…

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LinkNYC kiosks list names of slain African Americans

June 5, 2020

LinkNYC kiosks in New York City have been posting the names of George Floyd, Ahmaud Arberry, Eric Garner and other African Americans who have been killed…

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Verifyii introduces temperature scan/access control solution

June 5, 2020

Verifyii, a provider of elevated body temperature access, has introduced a solution for businesses and organizations looking to protect workers and control…

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Automated retail veteran develops small footprint kiosk for impulse sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk veteran Eduardo Alvarez has developed a new concept building and operating small footprint kiosks in high traffic locations that do not typically have a…

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COVID-19 to delay contactless payment installations for NYC transit stations

June 3, 2020

The COVID-19 pandemic is expected to delay expansion of New York City's Metropolitan Transportation Authority's new contactless fare payment system, OMNY…

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Community, business leaders urge support for EV charging

June 3, 2020

The best way to increase proliferation of electric vehicle charging infrastructure throughout the U.S. is through private sector investment by businesses that…

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Post COVID-19, self-service kiosks will play a bigger role in limited service restaurants

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

COVID-19 has stimulated new capabilities for self-serve kiosks. Beyond the coronavirus, however, self-service technology continues to evolve to make the buying…

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Are touchscreens worth it during COVID-19?

by Bradley Cooper — Editor, Connect Media

As the world continues to tackle the COVID-19 pandemic, customers are starting to change their habits, especially when it comes to germs and touching surfaces.

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Datalogic invests in cashierless checkout provider AWM Smart Shelf

May 29, 2020

Datalogic, a provider of automatic data capture and process automation solutions, has invested an undisclosed sum in AWM Smart Shelf, an artificial…

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4 Ways to Use Digital Signage in Crisis

Now more than ever, we understand the importance of keeping a constant flow of communication. In cases of emergency, digital signage is a powerful tool for…

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Mimo Monitors teams with Revel on touchless temperature kiosk

May 28, 2020

Mimo Monitors, a provider of touchscreens, displays and monitors, is joining forces with Revel Digital software to create a touch-free, temperature-taking…

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Kiosk Innovations introduces hand gesture and foot controlled navigation

May 28, 2020

Kiosk Innovations, a provider of custom transactional terminals for markets such as bill payment, hotel check-in, gaming and amusements, has developed two…

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Cryptera introduces NFC contactless reader

May 27, 2020

Cryptera A/S, a provider of encryption, certification and secure provisioning technology, has launched a new NFC contactless reader which accepts EMV…

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Kogniz introduces thermal security platform that measures body temperature

May 27, 2020

Kogniz provides a no-contact, multi-person thermal security platform that uses artificial intelligence to track fevers from a distance, identify exposure…

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Frank Mayer and Agile Force team on temperature screening

May 26, 2020

Frank Mayer and Associates, Inc. has teamed with Agile Force Inc., a remote employee engagement software company, to provide custom hardware solutions to…

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Californians rally against expanding facial recognition

May 26, 2020

Civil liberties and consumer privacy advocates have spoken out against a California bill supported by Microsoft that is designed to regulate the use of facial…

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MVP Group introduces touchless hand sanitizer dispenser

May 26, 2020

MVP Group, a Miami based foodservice equipment supplier that has a medical supply division that provides personal protective equipment, has introduced a…

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How self-service can make restaurants omnichannel retailers

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

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