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Customer Experience News & Media

Contactless Touch - a Safer Method for Interaction

Neonode is the leader in providing products for Contactless Touch. Using our Touch Sensor Module you can easily retrofit your elevator control panels, self…

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Kiosk Marketplace needs your input for annual industry census

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace is once again inviting readers to provide input for its annual Kiosk Marketplace Census. Participants have a chance to win a $100 Amazon gift…

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Diebold Nixdorf, Nielsen survey offers customer connectivity insights

November 4, 2020

There are six typologies when it comes to grocery consumers and each one features a unique motivation in leveraging technology in the shopping journey…

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New Jersey makes PPE products available at 10% discount

November 4, 2020

New Jersey businesses can get personal protective equipment at a 10% discount through a new program from the state economic development authority, according to…

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Sharp Corp., NEC Corp. form joint venture

November 3, 2020

Sharp Corp. has acquired 66% of shares of NEC Display Solutions Ltd., a subsidiary of NEC Corp., forming Sharp NEC Display Solutions Ltd., according to a press…

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Will self-service kiosks support today's retail environment?

by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.

One day the pandemic will be a memory, but as with most historical events, it’ll leave a wake of change in its path. For retail, this may mean a new lineup of…

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Canada mall operator cited for consumer privacy violations, pulls facial recognition cameras

October 30, 2020

Cadillac Fairview in Toronto — one of North America's largest commercial real estate companies — has removed the embedded cameras inside its digital…

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Worldline acquires Ingenico Group

October 30, 2020

Global payments provider Worldline has acquired Ingenico Group for an undisclosed sum, creating the largest European payment services provider, according to a…

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Thales introduces AI identity verification service

October 30, 2020

Thales, a provider of digital security, has launched its identity verification suite in response to the rising need of remote client onboarding, according to a…

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Florida city to install smart Wi-Fi kiosks

October 29, 2020

The city of Fort Pierce, Florida, will soon have interactive kiosks and light poles downtown that will offer free Wi-Fi and allow residents to access…

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LibertyX enables existing ATMs to exchange bitcoin for cash

October 28, 2020

LibertyX, which operates 5,000 ATMs that sell bitcoin, has enabled participating ATMs that allow customers to convert bitcoin into cash in seconds, according…

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Idemia introduces multi-biometric self-serve kiosks for border control

October 27, 2020

Idemia, an augmented reality provider, has introduced its EU-EES multi-biometric self-service kiosks for border control offering user-centric solutions to…

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Self-check-in kiosks find expanding role in hospitals

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delegating more control over the check-in process to the patient can ensure the medical staff can focus on what’s most important – providing the best medical…

Presented by Frank Mayer and Associates, Inc.

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Boyd Gaming teams with Aristocrat Technologies on cashless wagering digital wallet

October 26, 2020

Aristocrat Technologies, Inc. has partnered with casino operator Boyd Gaming Corp. to launch Aristocrat's cashless wagering digital wallet technology at Boyd…

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Cash-to-card kiosks allow cashless purchases at 2020 World Series

October 26, 2020

Fans at the 2020 World Series at Globe Life Stadium in Arlington, Texas, home to the Texas Rangers, have the opportunity to pay without cash, thanks to the…

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First Horizon Bank moves digital banking platform to NCR

October 22, 2020

First Horizon Bank has launched its NCR D3 digital platform and the technology will help the bank expand self-service capabilities and offer a more efficient…

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Crypto exchange Coinme hires 3

October 22, 2020

Coinme, a cryptocurrency exchange that allows consumers to buy bitcoin using cash at 4,700 Coinstar kiosks nationwide, announced three new hires to its…

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Innovative Payment Solutions upgrades kiosk software for COVID-19

October 21, 2020

Innovative Payment Solutions Inc., a U.S. based fintech company focused on digital payment technology service business, introduced a software upgrade for its…

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Greensboro deploys 13 CityPost kiosks with free Wi-Fi

October 21, 2020

The city of Greensboro, North Carolina, has deployed 13 double-sided, public information terminals from CityPost to provide information about local…

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DeCurtis deploys temperature screening kiosks at Virginia college

October 21, 2020

DeCurtis Corp. deployed its DeCurtis Shield at Cape Henry Collegiate in Virginia Beach, Virginia, to automate the temperature screening process as part of its…

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