Customer Experience News & Media
Answers to common self-service kiosk questions
by David Loyda — Marketing Manager, Frank Mayer & Associates, Inc.
Dave Loyda, director of strategic initiatives at Frank Mayer and Associates, Inc., provides answers to questions companies frequently raise when considering…
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Emergent adds versatility-improving feature to Legal Kiosk
February 10, 2020
Emergent, a provider of document creation and file management software, has introduced its Legal Kiosk closing books feature to allow lawyers and their clients…
read nowVolkswagen tests service kiosks
February 10, 2020
Volkswagen is testing virtual reception service kiosks in a pair of dealerships to allow customers to drop off their vehicles and be on their way in less than…
read nowMicro markets vs traditional vending machines
Micro markets are becoming a more lucrative investment opportunity because they provide additional benefits over the traditional vending machine.
Presented by Vending Times
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Embed teams with Midwest Coin Concepts on unmanned entertainment arcades
February 7, 2020
Embed, a Carrollton, Texas-based provider of cashless business management systems and solutions for the amusement, entertainment and leisure industries, has…
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Selecta introduces micro market concept in Spain
February 7, 2020
Selecta, one of Europe's leading route-based unattended self-service providers, has introduced its micro market workplace solution, Foodie's, in Spain. The…
read nowRetail and Hospitality OEM solutions
Zebra OEM Retail and Hospitality solutions meet your customers’ needs worldwide quickly, reliably and cost effectively.
Presented by Zebra Technologies
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D-Tech International to install 95 kiosks in UK libraries
February 6, 2020
D-Tech International Ltd., a provider of library technology, has won a bid to supply 95 self-service kiosks to 47 Norfolk County Council Libraries in Norfolk…
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GameChanger Systems expands video game buy/sell/trade kiosks
February 6, 2020
GameChanger Systems Inc., a Cleveland, Tennessee based company which offers video game buy/sell/trade in a fully automated kiosk, plans to expand to 14 new…
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Fast casual, Coolgreens, taps ‘smart fridges’ to drive growth
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Looking for a faster and easier way to expand its freshly prepared meals, Coolgreens has found "smart fridge" machines offer a viable self-service option.
read nowComQi acquires financial CMS provider JohnRyan
February 5, 2020
ComQi Inc., a provider of content management solutions for retail, has acquired JohnRyan, a provider of financial content management solutions, fo an…
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7-Eleven debuts cashierless store at headquarters
February 5, 2020
7-Eleven has opened the doors to its first cashierless store, located at its Irving, Texas headquarters.
read nowSelf-service to be mainstream at UK QSR, casual dining markets in next year
February 5, 2020
Within the next 12 months, kiosks will be mainstream in U.K. quick-service and casual dining restaurants, according to research commissioned by Bristol-based…
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Oars & Alps selects Vengo Labs kiosks to drive product sampling, customer analytics
February 5, 2020
Oars & Alps, a direct-to-consumer men's natural skin care company, has selected Vengo Labs' interactive digital kiosks to drive awareness and engagement…
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Networld Media Group names Elliot Maras editor of Vending Times
February 4, 2020
Elliot Maras has been named editor of Vending Times, a role he will hold in addition to his existing role as editor of Kiosk Marketplace, a position he has…
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New DNP small footprint dye sub-printer offers multiple formats
February 4, 2020
Dai Nippon Printing Co., Ltd. has announced a lightweight dye-sublimation printer, the DNP QW410, which weighs less than 13 pounds and is designed to make it…
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Navigating the consumer journey in the digital age
by Scott Robinson — Director of Future Retail Product Line, Kodak Moments
Personalization shouldn't stop at the kiosk or the website. Retailers can enhance their promotions through marketing platforms that promote and influence…
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Nayax enters transport sector with automatic fare collection
February 3, 2020
Nayax, a payment provider in the unattended industry, has entered the transport sector with Nayax Transit, a modular automatic fare collection platform…
read nowHow self-service ordering kiosks are transforming QSRs
While the QSR experience is typically quite simple, the introduction of more advanced technology -- namely self-service food ordering kiosks -- over the course…
Presented by KioskMarketplace.com
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Customer sues Compass Group for privacy violation from biometric vending machines
January 31, 2020
An Illinois woman has sued Compass Group USA, parent company of Canteen, for collecting and storing thumbprints with its biometric vending machines without…
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