Customer Experience News & Media
SemaConnect installs 40 EV charging stations at 2 college campuses
April 16, 2020
SemaConnect, a provider of electric vehicle charging stations in North America, installed 40 smart electric vehicle charging stations at Cuesta College in San…
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Will COVID-19 change consumer buying habits long term?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The COVID-19 outbreak has already shifted consumer buying habits to self-service. Kiosk industry leaders see the changes in customer behavior continuing…
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Axiomtek teams with Intuiface on interactive kiosks and signage
April 15, 2020
Axiomtek, a designer and manufacturer of PC-based industrial computer products, has teamed with Intuiface, a retail interactive software company, to deliver…
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Goldfinger Monitors' infrared touchscreens remove need for direct skin contact, enhancing safety
April 15, 2020
Goldfingers Monitors' infrared touchscreens can be used with a gloved finger, stylus or pen, removing the need for direct skin contact and allowing industries…
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Howard Technology Solutions teams with university and hospital to build ventilators needed by COVID-19 patients
April 15, 2020
Howard Technology Solutions partnered with the University of Southern Mississippi's robotics team and Forrest General Hospital to create a new manual-action…
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DOOH keeps small business alive during COVID-19
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…
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Diebold Nixdorf retail expert: It's time to give customers their time back
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are shifting operating models, and it began well before COVID-19 shuttered stores, and will continue once the retail industry is back and running at…
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Betson teams with AMS on touchless medical machine powered by Vagabond
April 14, 2020
Betson Enterprises, a distributor of arcade, location-based amusement and vending machine equipment, and AMS Vendors, a vending machine manufacturer, announced…
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Bill payment kiosks find more applications as consumers embrace self-service
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
As consumers' preferences regarding payments have evolved over the years, self-service payment solutions, including bill payment kiosks, have emerged and…
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Polish vending association installs machines to dispense safety supplies in response to coronavirus pandemic
April 13, 2020
Residents of Warsaw and Karkow in Poland can buy face masks, gloves and sanitizers from vending machines to allow Poles to comply with a law requiring them to…
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InnerScope Hearing Technologies to launch hearing loss centers at Walmart screening kiosks
April 10, 2020
InnerScope Hearing Technologies Inc., a manufacturer and direct-to-consumer distributor/retailer of FDA-registered hearing aids, personal sound amplifiers…
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Colorado expands vehicle license renewal kiosks
April 9, 2020
Residents in El Paso County, Colorado are now able to renew their license plates at a self-service kiosk inside five King Soopers stores, according to a press…
read nowAirport kiosk to check passengers’ health
April 8, 2020
Etihad Airways in Abu Dhabi plans to test a kiosk that can detect if passengers have symptoms of a viral illness, according to a msn.com report. The test will…
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Laundry service to extend PayRange mobile payment acceptance
April 7, 2020
PayRange Inc., a network for everyday purchases, and Jetz Service Co., a laundry service and equipment provider operating in 18 Midwestern states, have signed…
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COVID-19 pushes grocery shoppers to self-checkout
April 7, 2020
Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey…
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RoboAds intros digital signage kiosk robot
April 7, 2020
RoboAds Inc. has launched its mobile robotic kiosk with four 55-inch 4K displays. This robot comes with two lidar scanners for 360-degree obstacle avoidance…
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ImageWare awarded biometric identification patent
April 2, 2020
ImageWare Systems Inc., a provider of identity management software, has received a biometric authentication patent from the U.S. Patent and Trademark Office…
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3 messages from ICXA's new director
by David Drain — SVP Events, Networld Media Group
David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.
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POPcodes to help clients deliver COVID-19 safety messages at payment kiosks within 48 hours
March 27, 2020
POPcodes, a provider of payment terminal software, is offering to provide personalized, white-labeled versions of its point-of-purchase communication software…
read nowUK to raise spending limit for contactless card payments due to COVID-19
March 26, 2020
The spending limit for contactless card payments will rise in the U.K. from £30 ($35.91) to £45 ($53.87), with national roll-out on April 1, according to UK…
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