Customer Experience News & Media
DigitalMint teams with Kerma Tech on cryptocurrency ATMs
December 15, 2020
DigitalMint, a provider of bitcoin point-of-sale machines, has teamed with Kerma Tech, an ATM operator, to provide consumers access to cryptocurrency across…
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Study: Automated prescription kiosk improves pickup rates
December 14, 2020
A University of California San Diego and UC Irvine study found that patients using an automated workplace kiosk had better prescription pickup rates than those…
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How to drive ROI with omnichannel kiosk, signage strategy
by Bradley Cooper — Editor, Connect Media
Panelists during a live event at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.
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SmartSource introduces kiosks to prevent COVID-19
December 11, 2020
SmartSource, an Abcom Technology Group company, has introduced two kiosks designed to help organizations contain the spread of COVID-19, according to a press…
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Kodak Moments introduces touch-free photo printing station
December 11, 2020
Kodak Moments, a provider of photo products and services to retailers, consumers and entertainment properties, has launched Kodak Moments To Go, a self-service…
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Latvia introduces vending machine to offer COVID-19 testing
December 10, 2020
A vending machine that issues coronavirus tests and stores samples has been installed in a Latvian hospital, as the Baltic state turns to automation to…
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Olea Kiosks teams with UrVenue on self-serve, on-site hospitality booking, transactions
December 10, 2020
Olea Kiosks Inc., a provider of self-service kiosk solutions, is teaming with UrVenue, a hospitality technology platform that powers commerce, enhances the…
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Videotel Digital introduces handheld remote for media players
December 10, 2020
Videotel Digital, a manufacturer of industrial grade digital signage media players, looping DVD players, touch and touchless interactive solutions and…
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Self-Service Innovation Virtual Summit honors inaugural Innovation Awards winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The winners of the first Self-Service Virtual Innovation Awards were announced yesterday during the Self-Service Innovation Virtual Summit.
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Nymi teams with Elatec to give workplace wearables better access
December 9, 2020
Nymi Inc. is teaming up with Elatec, a provider of RFID readers and NFC/BLE mobile device readers, to allow users of Nymi's workplace wearables to seamlessly…
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Self-service enters a new era; employees take on new importance
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation during the Self-Service…
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Thales introduces double-sided ID card reader
December 3, 2020
The newly introduced Thales Gemalto intelligent ID card reader marks the first reader designed for inspecting both sides of an ID document simultaneously in…
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InLighten introduces hand sanitizer/digital signage station
December 3, 2020
InLighten has introduced a hand sanitizer/digital signage station called The inLighten Clean Hand Sanitizer + Digital Signage Station. It displays video…
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How to use digital signage to meet COVID-19 restrictions
Retailers looking to improve customer engagement, lure customers back into physical stores and improve safety will deploy more touchless interactions. Digital…
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Alabama Power introduces CityBase contactless payment kiosks in Mobile, Montgomery
December 1, 2020
CityBase, a provider of government and utility technology, is teaming with Alabama Power to enable customers in Montgomery and Mobile, Alabama, to pay…
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Self-Service Innovation awards finalists announced
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit will honor the B2C Innovation of the Year, B2B Innovation of the Year and Best COVID-19 Solution.
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Stratacache hires consumer experience veteran Erkki Rajamaki
November 25, 2020
Erkki Rajamaki Stratacache has named Erkki Rajamaki director of business development for Canada, a 13-year digital signage and consumer experience…
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Artificial Intelligence Aids in Tracking Building Occupancy
A new kiosk developed by IBASE Technology incorporates AI functionality to assist in facility entry screening.
Presented by IBASE Technology Inc.
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Nayax and Yuansfer partner with Alipay
November 23, 2020
Nayax, a cashless solution for self-serve markets including retail, and Yuansfer a cross-border payment platform, have partnered with Alipay according to a…
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How temperature screening kiosks keep employees, visitors safe during COVID-19
by Katie Kochelek — Senior Marketing Specialist, Frank Mayer and Associates, Inc.
Workplace temperature kiosks can help retailers keep employees and customers safe as the COVID-19 pandemic continues.
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