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Customer Experience News & Media

Civicom introduces virtual front desk solution

September 17, 2021

Civicom., a technology solutions provider, has introduced WelcomeWare, a virtual front desk solution to enable businesses to give visitors all the benefits of…

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Clientron PT6100 Meets M.A.C Cosmetics with Delightful Design

M.A.C Cosmetics wanted to find a new POS system for the stores in Brisbane, Australia, and PT6100 just showed up to be the best fit for M.A.C.

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On top of change? Don’t miss ‘New Self-Service Technologies for a Changing World’

September 17, 2021

Self-service technologies continue to advance at a fast pace, creating more ways for brands, retailers and service providers to better engage with customers.

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RealNetworks introduces mask check kiosk

September 15, 2021

RealNetworks has introduced MaskCheck Kiosk, a hardware and software solution to keep businesses and offices safer by automatically monitoring and encouraging…

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Toppan upgrades aerial touch display

September 15, 2021

Toppan, a provider of communication, security, packaging, décor materials and electronics solutions, has developed the next generation of its aerial touch…

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Reverse vending machines deployed in Latvia

September 15, 2021

Tomra Collection Latvia,a Latvian subsidiary of Tomra Systems, the Norwegian manufacturer of collection and sorting equipment for automated collection of used…

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AI robotics startup to offer autonomous retail solutions

September 15, 2021

Wings, a robotics and AI startup developing autonomous businesses, has released Nectar, a new category of autonomous sustainable retail powered by the…

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Hong Kong gallery deploys Zytronic ‘ZyFilm’ for interactive exhibit

September 14, 2021

The City Gallery in Hong Kong, managed by the city's planning department, recently unveiled a 110-inch wide interactive rolling map to allow visitors to see…

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VoiceFriend integrates with Accushield visitor management solution for senior facilities

September 13, 2021

VoiceFriend LLC's integrated messaging and engagement solution, VoiceFriend, now integrates with Accushield, the visitor management system, to further improve…

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Genmega redesigns website to include bitcoin ATMs

September 13, 2021

Genmega Inc., an ATM and kiosk manufacturer, has redesigned its website: genmega.com, to serve more verticals, including bitcoin ATMs, according to a press…

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Why interactive global kiosks expansion continues

by Akshita Pacholi

A researcher explores the factors driving the continued growth of interactive self-service kiosks worldwide.

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National Ag Aviation Museum introduces digital Hall of Fame

September 10, 2021

The National Agricultural Aviation Museum in Jackson, Mississippi, introduced its digital Hall of Fame celebrating 100 Years of Agricultural Aviation aided by…

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Imageholders introduces gesture controlled touchless kiosk

September 10, 2021

Imageholders has unveiled its first gesture controlled touchless kiosk in response to the global pandemic, according to a press release.

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Tampa installs free Wi-Fi kiosks

September 9, 2021

Visitors and residents of Tampa, Florida can learn about local resources and attractions at self-service kiosks that offer free Wi-Fi, thanks to a downtown…

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McDonald’s installs Vispero technology in kiosks for blind, low vision customers

September 8, 2021

McDonald's has selected Vispero's assistive technology to provide blind and low vision customers with an accessible kiosk experience, according to a press…

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Aramark introduces contactless ordering at NFL stadiums

September 8, 2021

Aramark Corp., a food and beverage partner of 10 NFL teams, is introducing state-of-the-art ordering methods to enhance the game day experience, including…

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Chicago triples self-service payment kiosks

September 8, 2021

The city of Chicago has added more than 70 self-service payment kiosks provided by CityBase, a business unit of GTY Technology Holdings Inc., a provider of…

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Why BOPIS, BORIS are retail's new cornerstones

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

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Daktronics, Diversified delivers LED video wall to Syracuse University

September 8, 2021

To deliver a curved LED video wall for Syracuse University's Schine Student Center, Daktronics, a video display manufacturer, partnered with Diversified, a…

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Carousel Digital Signage keeps students informed at Maine high school

September 7, 2021

Carousel Digital Signage deployed its Carousel Cloud network recently at Mount Desert Island High School in Bar Harbor, Maine, delivering digital signage…

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