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Customer Experience News & Media

Frank Mayer and Associates honors its 90th anniversary

February 19, 2021

On the event of the company's 90th anniversary, Mike Mayer, president of Frank Mayer and Associates Inc., offered a memorial message on the company…

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2021 Kiosk Marketplace Census Report: 2020 – a year of challenge and innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While much of the technology that went into action in 2020 already developed pre-COVID-19, innovations such as touchless transaction and biometric identity…

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Samsung intros self-serve kiosk with security, hygiene features

February 17, 2021

Samsung Electronics Co. has launched a kiosk in South Korea that includes security and hygiene features as the technology provider enters the self-service…

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National CineMedia partners with Ziosk for restaurant DOOH

February 15, 2021

National CineMedia, a cinema advertising network, has partnered with Ziosk, a restaurant technology platform provider, to deliver a DOOH network at…

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How facial recognition kiosks are redefining tourist photography

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Digital photography allows visitors at tourist attractions to view their photos on digital monitors. Facial recognition kiosks allow them to choose and print…

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Researchers envision self-service tech providing medical care

February 9, 2021

Will the pandemic jumpstart the use of AI in health assessment technology, including self service devices?

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Vending machines carry OTC medicine at public universities

February 4, 2021

Vending machines at the University of North Carolina will join other public universities in offering over-the-counter medication in vending machines around…

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Touchless makes big strides in self service

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

If there is any technology that made a big splash in the self-service industry, it's touchless. From gesture control to virtual keyboards, these individual…

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Philips Professional Display Solutions rebrands as PPDS

February 3, 2021

PPDS, a provider of digital signage, LED display and TV solutions, and the exclusive seller of Philips Display products, has revamped its visual identity for…

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Mobile Apps Extend Convenience of Bill Payment Kiosks to More Customers

While bill pay kiosks have grown in popularity – both by deployers and users – utilities want additional ways to ensure more on-time payments and to enhance…

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Tourism group teams with Union College on informational kiosk

January 29, 2021

Students, staff and visitors at Union College in Schenectady, New York can get information about campus and local city activities via a touchscreen kiosk at…

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Stratacache taps Elo's Oranen as business development director

January 28, 2021

Scott Oranen Stratacache, a digital signage provider, has hired Scott Oranen to serve as director of business development for the LINQ Platform of…

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UK face mask manufacturer deploys vending machines

January 27, 2021

PopOn Facemasks, a U.K.-based face mask manufacturer, has introduced touchscreen vending machines for its masks, according to a cleanroomtechnology.com report.

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ViaTouch Media taps MM Hayes Quickcharge platform to let hospital employees pay with ID badges

January 26, 2021

ViaTouch Media, the creator of Vicki AI-powered smart stores, has integrated the M.M. Hayes Quickcharge platform to enable M.M. Hayes customers at healthcare…

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Ideum creates digital interactive exhibits for New Mexico wildlife refuge

January 20, 2021

The visitor center at the Vallede Oro National Wildlife Refuge, an island refuge in the South Valley, New Mexico, will offer three digital interactive displays…

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Vsblty teams with Sky Packets on ‘smart city’ applications

January 19, 2021

Vsblty Groupe Technologies Corp., a provider of security and retail marketing technology, is teaming up with Sky Packets, a developer of Wi-Fi mesh networks…

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COVID-19 jumpstarts touchless adoption in self service

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Companies and customers alike have demanded more touchless options on account of the coronavirus pandemic. Technology providers have stepped up to the plate in…

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China manufacturer demos oversize touchscreen at virtual CES

January 18, 2021

Cinotop&Micron, a Shenzhen, China-based manufacturer of Metal Mesh Copper capacitive touchscreens, demonstrated its oversize touchscreen at the virtual…

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Pyramid Computer releases access control kiosk for European market

January 15, 2021

Pyramid Computer GmbH has released its polytouch 32 curve, an access control kiosk for the European market, according to a press release.

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Impulsify, Shift4 partner to expand self-pay retail option

January 14, 2021

Impulsify Inc. and Shift4 Payments are teaming up to integrate Impulsify's self-pay retail technology with Shift4's contactless payments.

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