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Customer Experience News & Media

New York nursing home receives health screening kiosk

February 2, 2022

St. Johnland Nursing Center of Kings Park, New York will be able to screen visitors using an Accushield health screening kiosk, thanks to a gift from the…

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Quinnipiac University kiosk to offer COVID test kits

February 2, 2022

Students at Quinnipiac University in Hamden, Connecticut will be able to purchase a rapid COVID-19 test kit from a vending machine in Student Health Services…

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Vending machine offers free surgical masks in New Mexico pueblo

February 1, 2022

Residents of the Poeh of Pojoaque, New Mexico can get free surgical masks from a vending machine installed at the Pojoaque supermarket, according to a koat.com…

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UK government to test biometric age verification

January 31, 2022

Innovative Technology Ltd., a provider of biometric solutions to estimate age, will participate in a U.K. government program piloting age verification…

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Touchless solutions gain acceptance, expected to expand

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Touchless solutions have gained acceptance during the pandemic, but more customer education is needed as the technology continues to evolve beyond hygiene…

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Non-profit to install health kiosk in Dallas

January 26, 2022

The non-profit Urban Inter-Tribal Center of Texas has teamed with medifriendRx, a health care technology provider, to install its first pharmacy…

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PLS Financial Service Centers to install Coinstar kiosks in 12 states

January 25, 2022

PLS Financial Services Centers, a Chicago-based operator of financial service centers, will install Coinstar kiosks at 200 of its centers in 12 states…

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Impulsify reports 235% gain in hotel grab-and-go deployments

January 25, 2022

Impulsify Inc., a provider of self-service technology, reported a 235% increase in deployments of its ShopPoP self-service kiosk in 2021, according to a press…

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Cantaloupe upgrades Yoke micro market platform

January 25, 2022

Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions for the unattended retail market, has upgraded…

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Position Imaging intros smart package room resellers program

January 25, 2022

Position Imaging Inc., a package logistics and asset tracking provider, has introduced its Smart Package Room Partners Program to expand resellers' product…

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How McDonald’s helps low vision customers with self-serve kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit last month got an inside look at this project during a "Lunch And Learn" session, titled, "Making Self-Service…

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Internet kiosks find niche among poor in the Philippines

January 21, 2022

Internet kiosks known as "pisonets" have become popular among low income people in the Philippines who lack regular Internet access, according to a…

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Exceed Customer Expectations with Self-Service Solutions for the Kiosk Market

Prepare now by investing in technologies that improve customer experiences and allow them to skip the waiting.

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Australia’s capital gets container recycling vending machine

January 20, 2022

Canberra, the capital of Australia, has its first reverse vending machine that recycles containers in return for cash, according to a Canberra Times report.

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DeepBrain AI introduces kiosks

January 19, 2022

DeepBrain AI, a company specializing in artificial intelligence, introduced its "AI Human" kiosk using its AI video synthesis technology, according to a press…

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DOOH: A major opportunity for unattended retail still waiting to happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.

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March 25th Deadline for Elevate ICX Award Submissions

January 18, 2022

The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate ICX Awards.

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Zytronic intros multi-screen video wall technology

January 18, 2022

Zytronic has introduced its ZyBrid Edge touch sensor technology to create multi-screen interactive video walls and tables, according to a press release.

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Today’s retail/hospitality challenge: Serving ‘digital natives’

A pair of experts from Zebra Technologies offer insight on how retail and hospitality decision makers can address the growing demand for omnichannel shopping.

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Logistics firm Doddle teams with Kiosk Information Systems on e-commerce returns

January 18, 2022

Doddle, a provider of first- and last-mile e-commerce logistics technology, has partnered with Kiosk Information Systems, a kiosk manufacturer, to introduce a…

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