Customer Experience News & Media

Kiosk Information Systems teams with UST on touchless checkout solution

January 17, 2022

Kiosk Information Systems, a kiosk manufacturer, has teamed with UST, a digital transformation solutions provider, to create a self-service retail AI vision…

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University of Utah offers COVID tests at vending machine

January 14, 2022

Students at the University of Utah can get COVID tests at a vending machine in the library that provide results in 24 to 49 hours, according to a fox13now.com…

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Personal product vending machine serves Atlantans

January 14, 2022

An Atlanta International School student's winning design helped inspire the period product vending machines that are now seen at Ponce City Market, Atlanta…

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Serving the Digital Natives

How do retailers provide a multi-dimensional shopping experience for the new digital savvy customer who expects to be able to shop the way they want.

Presented by Zebra Technologies

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The Next Wave of Retail Fulfillment

Long-term changes to consumer behavior drive retailer priorities to boost labor, fulfillment and supply chain capabilities.

Presented by Zebra Technologies

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Utraleap launches camera to complete touch to gesture transition

January 13, 2022

Ultraleap, a provider of hand tracking and mid-air haptics technologies, has launched its 3Di camera, according to a press release.

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GAO: Crypto ATMs enable drug, human trafficking

January 12, 2022

The Government Accounting Office has warned that virtual currency (cryptocurrency) ATMs are being used to facilitate human and drug trafficking and has…

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Executives bullish amid challenges, share predictions at Self-Service Innovation Summit

by Bradley Cooper — Editor, Connect Media

Executives at the Self-Service Innovation Summit cited numerous challenges and opportunities ahead but are confident the industry will meet customer needs.

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South Carolina wildlife center to deploy education touchscreen kiosks

January 11, 2022

The city of Walterboro, South Carolina received $5,000 to purchase and deploy a pair of touchscreen kiosks to provide an interactive education platform in the…

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UAE economic zone launches kiosk for bank transactions

January 11, 2022

The Ras Al Khaimah Economic Zone in the United Arab Emirates has teamed with Rakbank, the National Bank of Ras Al-Khaimah, to facilitate opening of bank…

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Cleveland college deploys vending machines with free COVID tests

January 10, 2022

Case Western Reserve University in Cleveland, Ohio has stocked a dozen campus glassfront vending machines with COVID PCR test kits in response to the recent…

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The 'Phygital' era: Where physical and digital intersect

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…

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High Tide to acquire Bud Room for $2.83M

January 5, 2022

High Tide Inc., a retail-focused cannabis company with bricks-and-mortar as well as global e-commerce assets, has agreed to acquire Bud Room Inc., for CAD$3.…

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Draganfly debuts health kiosk

January 5, 2022

Draganfly Inc., a drone solutions and systems developer, has introduced its Vital Intelligence Smart Vital Kiosk, according to a press release.

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What will tomorrow’s self-service technology look like?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of self-service industry veterans share insights on what new technologies are in store during the 2021 Self-Service Innovation Summit.

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Pudu Robotics intros food delivery robots

January 4, 2022

Pudu Robotics, a provider of commercial service robots, has debuted some food delivery robots among its introductions at the CES show in Las Vegas.

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Oregon skiers can pick up ski lift tickets at kiosk

January 3, 2022

Skiers and snowboarders can now pick up pre-purchased Mt. Bachelor ski lift tickets in the Old Mill District in Bend, Oregon, according to a report in The…

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Webinar: ‘Serving the Digital Natives’ to address the omnichannel challenge

December 29, 2021

Richard Thompson How do retailers provide a multi-dimensional shopping experience for today's digital savvy customers? Today's omnichannel consumers…

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Exhibit floor rocks at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit found a wealth of innovation in the exhibit area, with many exhibits demonstrating customer experience advances…

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