Customer Experience News & Media

Impulsify, Shift4 partner to expand self-pay retail option

January 14, 2021

Impulsify Inc. and Shift4 Payments are teaming up to integrate Impulsify's self-pay retail technology with Shift4's contactless payments.

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How AI is already driving self-service

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence is advancing the efficiency of self-service operations while also providing a more engaged customer experience.

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New York federal credit union to deploy Coinstar kiosks, replacing coin counting equipment

January 13, 2021

Bethpage Federal Credit Union in Bethpage, New York will install Coinstar kiosks at 22 branch locations in New York State, replacing existing coin-counting…

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Reagan Ranch Center lets visitors interact with exhibits using smartphones

January 13, 2021

The Reagan Ranch Center, an interpretive center that maintains President Reagan's Western White House in Santa Barbara, California, is bringing visitors from…

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Wellness 4 Humanity to deploy COVID-19 test kit vending machines

January 12, 2021

Wellness 4 Humanity, a social enterprise organized to provide easier access to COVID-19 infection and antibody testing, plans to roll out vending machines to…

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Nevada approves IGT’s carded cashless module for cashless gaming

January 12, 2021

International Game Technology Plc has attained Nevada regulatory approval for its Resort Wallet carded cashless module, part of its casino management system…

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What's in store for secure payment card issuance?

by Pat Shea — Editor, NetworldMedia

The pandemic raised questions for financial institutions card issuance, identification and authentication. A panel at the Self Service Innovation Summit…

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22Miles teams with Cisco on digital display solutions

January 11, 2021

22Miles, a provider of digital signage and wayfinding, is teaming with technology provider Cisco to integrate version 6 of its PublisherPro.AIoT software…

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Vector Capital acquires Mood Media, names new CEO

January 7, 2021

Malcolm McRoberts Vector Capital, a private equity firm, has acquired Mood Media, an in-store media solutions company, and named Malcolm McRoberts…

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Intel introduces facial authentication

January 7, 2021

Intel Corp. has introduced RealSense ID, an on-device solution that combines an active depth sensor with a specialized neural network designed to deliver…

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Singapore wireless carrier deploys 5G enabled multimedia kiosks

January 5, 2021

Singtel, which operates a 5G network in Singapore, has transformed its payphone booths at Tong Building on Orchard Road into multimedia kiosks, providing…

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Unilever teams with Alibaba on automatic plastic recycling machine

January 4, 2021

Unilever is teaming with Alibaba on a recycling machine that uses artificial intelligence to automatically sort plastic packaging, according to a packagingnews…

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Toppan Printing tests facial scanning to improve cosmetics

January 4, 2021

Toppan Printing, a provider of touch display solutions, communication, security, packaging, décor materials and electronics solutions, is collaborating with…

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Square enables food order, pickup at ski resorts

December 30, 2020

Square, a payment technology provider, is teaming with Powdr, an adventure lifestyle provider, to enable order ahead, pickup and in-seat delivery at nearly a…

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Coin Cloud deploys 1,250th kiosk

December 29, 2020

Coin Cloud, a digital currency machine company, has recently installed its 1,250th kiosk. This milestone for the company coincides with widespread digital…

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A look beyond micro markets in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists from a range of industry backgrounds brainstorm the future of unattended retail in light of the pandemic, technology and greater consumer demand for…

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LamasaTech introduces gesture recognition platform for sign-in, temp screening kiosks

December 23, 2020

LamasaTech, a digital technology provider, has introduced VisiPoint, a gesture recognition platform to power its Zentron kiosks designed for visitor and…

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Penn National Gaming to open sportsbook in Detroit

December 23, 2020

Penn National Gaming Inc. will open its Barstool Sportsbook at Greektown Casino Hotel in Detroit today, according to a press release.

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Nebraska health system deploys COVID-19 screening kiosks

December 22, 2020

Bryan Health, a Lincoln, Nebraska health system, has deployed 21 COVID-19 self-screening kiosks at entrances to its east and west campus hospitals, according…

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