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Customer Experience News & Media

New England Patriots museum to add kiosk

March 17, 2008

FOXBOROUGH, Mass. — The New England Patriots are expanding their football community outreach through the creation of a newly launched Web site…

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Restaurant touchscreen shows menu in 3-D

March 17, 2008

The Raw Feed: Japan's TEC has created a restaurant table with a built-in 3-D LCD screen. The table, called the Tobidasu Menu, lets you browse food choices.

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GlobalShop: Smell machine may make scents for retail

by James Bickers — Editor, Networld Alliance

March 17, 2008

CHICAGO — Today was opening day for GlobalShop 2008, the 16th installment of the trade show devoted to store design, visual merchandising and in-store…

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Retail RFID solution to aid sales, decrease labor costs

March 12, 2008

HICKORY, N.C. — Freedom Shopping Inc., a consumer RFID solution provider, has announced the availability of a retail offering that plugs into existing cash…

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Bluetooth software added to London airport kiosks

March 11, 2008

LONDON — In partnership with AV reseller Audio Visual Solutions Ltd, Working Solutions has installed its new Acquire Bluetooth application on three LCD kiosks…

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Fast-food chain adds touchscreen ordering kiosks

March 10, 2008

SAN DIEGO, Calif. — Boddie-Noell Enterprises, the largest Hardee's franchise operator in the United States with 345 restaurants in four states, and EMN8, a…

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Runtriz, SeePoint partner on wine kiosk

March 9, 2008

LOS ANGELES — Using a new interactive wine-retailing solution from runtriz, and touchscreen technology from SeePoint Technology, wine shops, tasting rooms and…

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SKF optimizes personnel processes with Wincor Nixdorf self-service solutions

March 5, 2008

PADERBORN, Germany — SKF, a supplier of products, solutions and services in the area of rolling bearings, seals, mechatronics, services and lubrication…

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Leap Day crashes United's check-in kiosks

March 2, 2008

Associated Press: Passengers using United Airlines' "Easy Check-In" found it anything but that on Leap Day when the automated system crashed, resulting in…

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New self-service options for air travelers in the works

February 26, 2008

Xpress: A new international project plans to change the way passengers travel. The International Air Transport Association is planning a FastTravel project…

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AeroMexico deploys NCR check-in kiosks

February 25, 2008

DAYTON, Ohio — AeroMexico has announced it recently deployed 32 self-check-in kiosks from NCR Corp. in the new Terminal 2 at Benito Juárez International…

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C-store signage network focuses on scalability, measurement

February 25, 2008

A digital signage network serving convenience stores needed a software solution that could accommodate a growing number of screens — all of which need…

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The measurements of ADA

by Derek Fretheim — President, Acire, Inc

How to make your kiosk comply with ADA.

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KioskCom Self-Service Expo expands exhibit floor

February 24, 2008

TRUMBULL, Conn. — KioskCom Self Service Expo, a long running tradeshow and educational conference for customer and employee facing technologies, has announced…

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N.C. market offers wine tasting kiosk

February 20, 2008

The (Ashville, N.C.) Citizen-Times: When John Dermas and his brother Yotty visited Italy, they were amazed by what they discovered there. It wasn't a…

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Kiosks showing up in IKEA stores

February 19, 2008

Newlaunches.com: An IKEA kiosk was spotted at a Seattle IKEA store recently. The kiosk allows users to sync a mobile phone via text message and barcodes. It…

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Public library to install book kiosk for train riders

February 17, 2008

The (San Jose, Calif.) Mercury News: Train riders at a San Francisco area train station will soon have the Contra Costa County library system at their…

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Some Lufthansa fliers can self-board

February 17, 2008

USA Today: All gates at Lufthansa's Frankfurt hub are now equipped for self-boarding. A scanner reads the bar code on the pass and lets passengers walk…

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Digital dining is the latest in table-side service

February 17, 2008

The (New Jersey) Star-Ledger: The restaurant industry may soon allow customers to order their food and pay for it without ever needing a waiter. Call it…

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Kiosk Europe on target with major new exhibitors

February 17, 2008

CAMBRIDGE, U.K. — KIOSK EUROPE EXPO 2008 and DIGITAL SIGNAGE EXPO 2008 have announced a large list of new exhibitors for both shows, including Epson…

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