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Customer Experience News & Media

Fashionology kiosks lets teen girls design their own clothes

March 1, 2009

MediaPost News: New kiosks will empower girls in their tweens to design their own clothing. Deployed by Fashionology, a retail store that opened in Beverly…

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Mobily interactive stores earn award from Retail Design Institute

February 22, 2009

JEEDAH, Saudi Arabia — Mobily's use of technology and multimedia earned a first place in the Retail Design Institute's 2009 International Store Design Awards…

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Ideum MT2 multi-touch table for museums takes on Microsoft Surface

February 4, 2009

For a video demonstration of the MT2 Table, click here   CORRALES, New Mexico — Ideum, an exhibit and media design firm, has announced the release of what it…

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Virtual I Technologies kiosk provides live customer-service talkback

February 1, 2009

SANTA ROSA BEACH, Fla. — A kiosk line manufactured by Virtual I Technologies could help cash-strapped businesses curb labor costs during the current economic…

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NRF exhibitors, part 3: Self-service and transactions

In this last of three special looks at NRF Big Show 2009 exhibitors, we focus on providers of self-service and transaction solutions.

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Motorola micro kiosk answers common customer questions

January 18, 2009

Newsday: Motorola's new MK500 Micro Kiosk is able to answer common customer questions about a product: price and location in the store. The device is about …

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NRF Sonic Bar shows how self-service kiosks can draw customers

by James Bickers — Editor, Networld Alliance

The high-concept concept store gave attendees a taste of retail's future – one that is available today.  

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NRF exhibitors, part 1: Biz intel, cash, HR

Business intelligence, cash management and human resources solutions from retail's 'Big Show.'

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Interactive kiosks a highlight of NRF show

by James Bickers — Editor, Networld Alliance

How can stores pull consumers away from their laptops and back in the malls? The NRF "Big Show" will show how self-service kiosk technology may be the answer.

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Roche Bros. grocer adds self-service kiosks for deli

December 14, 2008

WELLESLEY, Mass. — Roche Bros., a family-owned grocer, has added self-service kiosks for ordering to cut wait times, optimize staff schedules and deliver…

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Air France passengers first to use airport check-in kiosks, SITA survey says

December 11, 2008

PARIS — SITA, provider of IT solutions for the air-travel industry, has released a new global survey of consumer trends that indicates Paris Charles de Gaulle…

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Kodak photo kiosks rolling out in Australian Officework stores

December 8, 2008

MELBOURNE, Australia — Consumers in Australia will soon have another option for printing their digital images.   According to a news release, Kodak has signed…

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AUDIO: NPR reports consumer attitudes toward retail self-checkout

December 3, 2008

New Hampshire Public Radio: Most people would be surprised to learn that more men use self-service checkout aisles than women. People might also be intrigued…

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Airport kiosks cut down on long lines this Thanksgiving

November 25, 2008

Tulsa (Okla.) World: Although Thanksgiving travelers will want to be far from the maddening crowd as airline seating cutbacks intensify airport congestion…

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Air New Zealand deploys IER kiosks with 2D barcode scanners

November 20, 2008

AUCKLAND, New Zealand — Air New Zealand has integrated 111 IER 918 self-check-in kiosks as well as 84 IER 600 2D barcode and RF scanners in its innovative…

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Hertz plans expansion of Simply Wheelz self-service car rental

November 16, 2008

PARK RIDGE, N.J. - The Hertz Corp. has expanded Simply Wheelz by Hertz, which according to a news release, puts travelers in the driver's seat with faster…

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Kiosks help consumers of Utah's Wine Store choose wines

November 13, 2008

The Salt Lake (City) Tribune: Although Salt Lake City motorists can easily miss the subtle "Wine Store" lettering on the front of the new state store, shoppers…

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NCR to unveil APTRA solution for appointments at self-service terminals

November 13, 2008

DAYTON, Ohio — NCR Corp. is launching its NCR APTRA Self-Scheduler multichannel booking solution for financial institutions at the BAI Retail Delivery…

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uWink restaurants offer touchscreen tabletop ordering

November 4, 2008

(San Jose, Calif.) Business Journal: Atari Corp. founder and Silicon Valley legend Nolan Bushnell has launched a venture that's like a Chuck E. Cheese…

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U.K.'s GWD Media sees success with self-service software

November 2, 2008

Sheffield Telegraph: A Sheffield developer of bespoke software is breaking boundaries in modern technology to revolutionize commercial activity. GWD Media has…

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