James Bickers
James Bickers
James Bickers is the former senior editor of Retail Customer Experience, and also manages webinars for Networld Media Group. He has more than 20 years experience as a journalist and innovative content strategist, with publication credits in national, international and regional publications.
Recent Contributions
Apple unveils Apple Pay mobile wallet at iPhone launch event
by James Bickers — Editor, Networld Alliance
Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag…
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Netflix to split into two separate companies. Wait, what?
by James Bickers — Editor, Networld Alliance
I awoke this morning to a friendly, "personal" email from Reed Hastings, the co-founder and CEO of Netflix. "I messed up. I owe you an explanation," he says…
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NCR's 'c-tailing' (r)evolution
by James Bickers — Editor, Networld Alliance
The company's new approach is as much a philosophy of retail as it is a suite of hardware and software.
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In-Store Marketing Expo 09: Bringing life to the point of purchase
by James Bickers — Editor, Networld Alliance
Making POP more interactive and engaging was a big focus in the event's exhibit hall.
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Swine flu and self-service: Tips for protecting your customers and staff
by James Bickers — Editor, Networld Alliance
The current scare underscores the need for a solid cleaning strategy — and good communication with customers.
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Microsoft's Retail Experience Center: It's all about connectedness
by James Bickers — Editor, Networld Alliance
The Redmond giant's retail test lab focuses on connecting all the moving parts of a retail enterprise, right down to the customer level.
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GlobalShop 2009: Optimism and strength
by James Bickers — Editor, Networld Alliance
Despite the economic chill in the air, attendees and exhibitors made last week's tradeshow a success in the eyes of its organizers.
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U*tique upgrades vending to a luxury experience
by James Bickers — Editor, Networld Alliance
High-end brands, choreographed lighting set new robotic shop apart from other vending machines.
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Globalshop 2009: The changing face of in-store marketing
by James Bickers — Editor, Networld Alliance
Next month's event will focus heavily on new trends in fixtures, screens and the store as media marketplace.
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NRF Sonic Bar shows how self-service kiosks can draw customers
by James Bickers — Editor, Networld Alliance
The high-concept concept store gave attendees a taste of retail's future – one that is available today.
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