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Customer Experience News & Media

Status Solutions intros interactive kiosk for senior centers

October 28, 2010

Charlottesville, Va.-based Status Solutions will officially introduce next week CATIE, its personal information center that provides Communication and Access…

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Flyers test self-serve bag tag in Boston

October 27, 2010

Boston's Logan Airport next month could begin testing a "tag your own bag" program where flyers use a kiosk to print their own baggage routing tags along with…

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Kiosks with a personal touch could replace ATMs: Verizon

The giant telecom says interactive kiosks with video and widespread digital payments will change retail banking in the next 10 years.

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How NOT to launch airline check-in: Travel writer slams program

October 20, 2010

A travel writer for the U.K.'s Daily Mail says that self check-in at the airport is for travelers who are "technically savvy, can print (their) boarding card…

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Kiosks add "license to drive" to LEGOLAND ride

Creative kiosk-solution providers deliver a fun take-home memory for theme park.

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Libraries get a read on self-serve check-in/checkout kiosks

Tight budgets and staff constraints have libraries successfully installing self-serve check-in, checkout systems.

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Researchers create touch screens that you can feel and can feel you

October 12, 2010

Scientists at Pittsburgh-based Disney Researchers are working on touch screens where the user would feel the location of the keys, and could possibly learn to…

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Why is Blu-ray important to the kiosk business?

by Michael Rigato — V.P. of Operations, Signifi Solutions Inc.

When am I going to be able to press a button on my temple and get a movie to start playing in my head?  Don’t laugh, it’s probably under development!   But…

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Wish list kiosks in Toys"R"Us makes wishes easy

October 11, 2010

Toys"R"Us announced the rollout of Wish List self-service kiosks in all its stores nationwide. Once a Wish List is created either in-store or online, holiday…

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Coke dispenser designed to ensure self-serve means selection

by Alicia Kelso — Editor, QSRWeb.com

The master marketer is taking beverage dispensing to the next level, and leading the way on self-serve in QSRs.

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Self-serve kiosks could make FoodParc NYC's hippest eatery

October 7, 2010

Kiosk software firm NEXTEP SYSTEMS announced it is powering the new FoodParc, a 20,000-square-foot multiconcept eatery that opened last month in Kimpton's…

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Retailers combine digital signage, kiosks to create flagship store within a store

Attention-grabbing signs and self-service kiosks help build a destination for passersby and in-store shoppers.

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Flyers worldwide want expanded self-service kiosk offerings: Survey

October 5, 2010

Flyers around the world would like to see their kiosk self-service options expanded, with 70 percent saying they would like automated security checks and…

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Acquire digital signage software a Turkish delight

October 5, 2010

Acquire recently announced that its software platform was chosen by Helios for its first installation of interactive digital signage systems in Turkey. A…

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Avius Insight kiosk provides real-time guest feedback at San Diego Zoo

October 4, 2010

The San Diego Zoo has introduced the Avius Insight touch screen kiosk to allow guests to comment on their experience, provide suggestions for improvement and…

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Do-it-yourself music kiosk in the spotlight

October 3, 2010

The penny stock researcher Tech24.org recently highlighted Star Mobile Corporation, an Israel-based provider of mobile and live recording opportunities with a…

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Many Asia Pacific consumers still prefer 'visit, touch, feel, buy' to kiosks

October 1, 2010

While there have been press reports of the popularity of kiosks and mobile shopping in the Asia Pacific region, many consumers there still follow the…

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Retailers should build on success of in-store kiosks: Analyst

Nearly 80 percent of users say the technology is very useful for check-out and for shopping.

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In airlines, kiosks vital to consumer's second impression: Richard Branson

September 13, 2010

The leader of Virgin Airlines and international entrepreneur Richard Branson writes in a column that second impressions are vitally important for businesses…

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BrightSign, Imaculix highlight high-tech cycling gear with touch screen kiosks

September 12, 2010

Saratoga, Calif.-based BrightSign reports it is using digital players, kiosks and other interactive technology to showcase the high-technology cycling…

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