Alicia Kelso
Alicia Kelso
Alicia has been a professional journalist for 15 years. Her work with FastCasual.com, QSRweb.com and PizzaMarketplace.com has been featured in publications around the world, including NPR, Good Morning America, Voice of Russia radio, Consumerist.com and Franchise Asia magazine.
Recent Contributions
Pizza Hut serves up custom pies on interactive tabletops
by Alicia Kelso — Editor, QSRWeb.com
A touchscreen table lets sit-down diners custom order a pizza, play games while they wait for it and then pay their bill.
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EMN8 rebrands to Tillster as company evolves beyond kiosks
by Alicia Kelso — Editor, QSRWeb.com
Tillster's CEO explains the motive behind the name change, and how kiosks will remain part of the digital platform.
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Tabletop technology taps into customer demands
by Alicia Kelso — Editor, QSRWeb.com
Consumers have a desire for more technology, but restaurants are slow to catch on.
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Self-service report from NRA Show 2013
by Alicia Kelso — Editor, QSRWeb.com
Self-service ordering and other kiosks were showcased during last week's show.
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With Register, Jack Dorsey wants to speed up the restaurant biz
by Alicia Kelso — Editor, QSRWeb.com
Square Register is tailored to quick-service restaurants, for now.
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Kiosk helping McDonald's customers order healthier meals
by Alicia Kelso — Editor, QSRWeb.com
Texas franchisee is using a kiosk to inspire healthier choices.
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Restaurants adding brand personality to mobile apps
by Alicia Kelso — Editor, QSRWeb.com
As more brands launch iPhone and Android applications, they should differentiate with interactive, fun features.
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Mobile couponing a focus of QSR mobile marketing efforts
by Alicia Kelso — Editor, QSRWeb.com
Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.
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Jack in the Box testing Google Wallet
by Alicia Kelso — Editor, QSRWeb.com
Jack in the Box is testing Google Wallet in 35 of its restaurants in the Los Angeles and San Francisco markets.
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Kiosks help burger chain attract younger customer base
by Alicia Kelso — Editor, QSRWeb.com
A&W Canada deploys self-service kiosks in latest remodel.
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