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Customer Experience News & Media

NRF: Paying by phone made easy

January 16, 2011

New IBM technology allows consumers to pay for their in-store products using their smart phones. The company launched the self-checkout system last week at the…

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NRF: Microsoft displays shelf-edge, touch-screen solution

A Microsoft spokesman talks about the company's shelf-edge, touch-screen displays for retail in this video.

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NRF: Microsoft Surface integrates online and in-store shopping

Video: A Microsoft spokesman talks about combining the online and in-store retail experiences via touch display.

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NRF: HP adds digital signage to kiosks

January 16, 2011

Hewlett Packard launched its Virtual Sales Assistant kiosk this week at the National Federation's Big Show in New York City. Unlike many kiosks that sit…

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NRF: IBM launches self-checkout system

IBM execs expect the company's new self-checkout system to change the way shoppers view self-checkout.

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Patent approved to provide kiosks with 3-D technology

January 12, 2011

Provision Interactive Technologies has developed technology to provide 3-D views of products for the self-service kiosk markets, according to the company's…

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Scala powers touch display self-service kiosks in German restaurant chain

January 12, 2011

Scala, a global digital-signage and advertising-management solutions provider announced today that its software is powering a touch interactive ordering system…

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NRF: NCR debuts kiosk designed to enhance cross-channel shopping

January 12, 2011

NCR Corp. showcased a kiosk enclosure, engineered with a sleek, modern design this week at the National Retail Federation's BIG Show in New York City.

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Video: Royal Caribbean innovates with kiosks, digital signage

by Christopher Hall

The Allure of the Seas offers voyagers high-tech amenities like self-service kiosks and digital signage wayfinding.

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Wine kiosks to return

January 11, 2011

Pennsylvanians may once again toast with kiosk-purchased wine.

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NRF: Cisco study shows shoppers want tech-savvy experiences

January 10, 2011

Most retailers assume consumers want to implement technology into their shopping experiences, but executives from Cisco Internet Business Solutions Group…

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NRF: Convergent technologies on the retail horizon

Shoppers want a seamless cross-channel experience; retailers who miss on convergence could fall behind.

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NRF: Executive schools retailers on mobile payment

Retailers could reap a plethora of benefits by implementing mobile-payment systems

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CES 2011: Aimed at consumers, digital signage & kiosks sneak in

While the show's focus is on consumer electronics, digital signage and kiosk tech will also be on display.

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Portable kiosks create pop-up store

January 5, 2011

Family Life, a non-profit ministry group, recently purchased 40 portable touch-screen kiosks from SeePoint, according to a press release. The group, which…

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Sydney Airport expands biometrics use

January 4, 2011

Sydney Airport has expanded its use of facial recognition technology, launching new kiosks and a "SmartGate" to allow international travelers to quickly…

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Frank Mayer & Associates turns a page with retail multitouch demo

January 3, 2011

Frank Mayer & Associates Inc. has joined forces with Touch Revolution and Nanonation to announce the launch of a retail multitouch demonstration, according…

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Higher-capacity, faster DVD kiosks now available

January 3, 2011

Public Media Works and Signifi Solutions Inc., have completed the design, development and testing process to produce the "best-in-class, entertainment kiosk in…

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Any Mountain stores implement ski-ticket kiosks

January 3, 2011

Skiers and snowboarders can purchase tickets via kiosks at Any Mountain stores, an outdoor-specialty retailer in California.

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More restaurants experimenting with iPad ordering

January 2, 2011

Technology is becoming increasingly important to restaurants, and tabletop ordering devices only stand to multiply, said Darren Tristano, executive vice…

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