Customer Experience News & Media
Macy's doubles size of Zoomsystems kiosk deployment
July 6, 2008
St. Louis Business Journal: Macy's is ready to Zoom. The country's largest department store chain, with 800 stores nationwide, including eight in the St.
read nowCheck-in kiosks cut long lines at colleges, universities
July 6, 2008
Infolink.com: Americans lose up to one hour per day waiting in line, which increases the pressure to boost productivity through multitasking. Students at…
read nowCOMMENTARY: NEXTEP Systems' Deli Express kiosks improve customer experience
June 26, 2008
The (Douglas, Ariz.) Daily Dispatch: What kind of effect does NEXTEP Systems' Deli Express kiosk have on the customer experience? Quite a big one, according to…
read now'Espresso' kiosk print, glues and binds books on demand
June 26, 2008
BlogCritics Magazine: Imagine going into a bookstore and buying a book out of a machine. It would be like looking through a jukebox or an ATM where you would…
read nowIBM unveils 'virtual teller' kiosk
June 25, 2008
Bank Systems & Technology: The phrase virtual teller may bring to mind a mechanical gypsy at an amusement arcade, but today's virtual teller solutions are…
read nowSome Borders stores to begin using self-service kiosks in October
June 25, 2008
Internet Retailer: New Orleans is one of 14 sites for new "concept stores" from Borders Group Inc. The stores will feature Web-based services including…
read nowWincor Nixdorf introduces self-checkout system with cash recycling tech
June 22, 2008
PADERBORN, Germany — By integrating cash recycling technology in the newest generation of self-checkout systems, Wincor Nixdorf helps retail businesses reduce…
read nowAccess IS creates 2D imager that can scan barcodes from mobile phones
June 22, 2008
READING, U.K. — Access IS, the data input technology company, has introduced a fixed-position, high-speed imager that captures barcodes from mobile phones or…
read nowGeorgia library deploys kiosks, RFID tech
June 19, 2008
Centre Daily Times: Crandall Public Library's expansion project will offer patrons more than additional space. The expanded library will include radio…
read nowKiosks offering more necessities for travellers on the go
June 18, 2008
(Little Rock, Ark.) KLRT-TV, Channel 16: Travellers running late for a business trip or vacation who dash out the door and forget necessities like their…
read nowHonolulu deploys city form kiosk
June 18, 2008
(HONOLULU) KITV, Channel 4: The city on Monday unveiled a revamped information center at its newly renovated Ala Moana Center Satellite City Hall. Located…
read nowHMV plans to roll out music download kiosks to combat pirating in Britain
June 18, 2008
ContactMusic.com: The music industry needs to adapt to the "digital landscape" as downloading increases, experts have claimed. A survey published by the…
read nowMOD Systems, Domino's Pizza in talks to provide movies on demand
June 18, 2008
Video Business: MOD Systems and Domino's Pizza are in talks to give consumers the opportunity to have their pizza and movie delivered by the same person…
read nowSelf-service transactions to top $1.7 trillion by 2012, study shows
June 17, 2008
FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…
read now
China kiosk show approaches
China's only self-service show to feature digital signage, POS and kiosks.
read nowAppliance kiosks offer interactive design planning
June 11, 2008
dBusinessNews: Kimball Distributing Inc., a distributor of luxury appliance lines with showrooms in Denver and Salt Lake City, has announced that it added…
read nowIBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'
June 10, 2008
LOUISVILLE, Ky. – IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…
read nowStarbucks, Coinstar brew up self-service espresso bars
June 3, 2008
The Puget Sound (Seattle, Wash.) Business Journal: Starbucks Corp. is experimenting with selling espresso drinks from a machine, sans barista. The company…
read nowREPORT: Restaurant kiosks boost revenue, efficiency
June 3, 2008
LOUISVILLE , Ky. — The Self-Service & Kiosk Association has sponsored a new report about the role kiosks play in boosting restaurant revenue, efficiency…
read nowChoosing the Right Enclosure for a Kiosk Project
The rollout of a brand-new kiosk can be a daunting task, but a good place to start is with the machine's enclosure. Taking the proper steps when choosing what…
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