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Customer Experience News & Media

Restaurants look for ROI in self-service

Self-service can be a solution when faced with higher costs.

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NCR extends patient self-service to mobile phones

April 3, 2008

DAYTON, Ohio — NCR Corp., a provider of self-service solutions, has introduced CVM Mobility, a suite of services that lets patients use their mobile phones or…

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3D video kiosks installed in the U.S.

April 3, 2008

CHATSWORTH, Calif. — Provision Interactive Technologies has announced its 3DEO Reward Centers are now available in the United States. The kiosks are currently…

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Kiosk Europe & Digital Signage Expo opens May 6

April 2, 2008

The success of KIOSK EUROPE magazine, launched in 2004, prompted publisher hf media & events to launch KIOSK EUROPE EXPO in 2007. Preparing for its second…

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NCR UNIVERSE: The multichannel customer is here, and she wants more self-service

by Tracy Kitten — Editor, AMC

April 2, 2008

ORLANDO, Fla. — "We are truly at an inflection point," said Bill Nuti, NCR Corp.'s chairman and chief executive. "Businesses are forced to interact with a…

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Nanonation to showcase iPhone applications at Self-Service Expo, Digital Signage Show

April 1, 2008

LINCOLN, Neb. — Nanonation will demonstrate new applications for digital signage and kiosks utilizing Apple's iPhone and iPod Touch at next week's…

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Microsoft Surface coming to AT&T stores

April 1, 2008

Seattle Post-Intelligencer: AT&T says it will start using Microsoft Surface computers in selected retail stores later this month, becoming the first to…

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Atlanta bar boasts tables with self-service beer tap

March 31, 2008

(Tampa Bay, Fla.) Channel 10: A high-end sports bar in downtown Atlanta has installed beer taps at the table. Stats Sports Bar has built beer taps into some…

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Directory kiosks fund green initiatives

March 27, 2008

CAMBRIDGE, Mass. — This March, 26 backlit media advertising displays and four interactive media kiosks with property directories will be installed at the Mesa…

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Au Bon Pain adds nutrition kiosks

March 26, 2008

FitSugar.com: Au Bon Pain has added nutrition kiosks, which allow guests to plan their meals before ordering them. Customers can sort the menu by a specific…

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New Zealand to add passport-reading kiosks

March 24, 2008

Stuff.co.nz (New Zealand): Kiwis flying across the region could soon be getting through airports more quickly with the help of automatic passport-reading…

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More banks to roll out smart pension fund kiosks

March 23, 2008

The Edge Daily (Kuala Lumpur, Malaysia): More Malaysian banks are expected to deploy the Employees Provident Fund's (EPF) self-service kiosks this year as…

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Trade shows converge on Vegas

The Digital Signage Show debuts alongside Self Service Expo.

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GlobalShop: Interactive mannequin stops traffic with projection technology

by James Bickers — Editor, Networld Alliance

March 19, 2008

CHICAGO - One of the most eye-catching retail applications unveiled at this week's GlobalShop expo was tucked in the back of the Epson booth.   A nude…

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Thai kiosk company targets retail chains and malls

March 18, 2008

Thaindian News: City-based Technology Frontiers has announced it is targeting growing malls and retail chains for its digital kiosks. The touchscreen digital…

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MaxBox signs deal for 5,000 kiosks

March 18, 2008

CHESHIRE, England — MaxBox Digital Retail Ltd., developers of the MaxBox digital retail kiosk, have signed a deal with TCSJOHNHUXLEY Europe, one of the…

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New England Patriots museum to add kiosk

March 17, 2008

FOXBOROUGH, Mass. — The New England Patriots are expanding their football community outreach through the creation of a newly launched Web site…

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Restaurant touchscreen shows menu in 3-D

March 17, 2008

The Raw Feed: Japan's TEC has created a restaurant table with a built-in 3-D LCD screen. The table, called the Tobidasu Menu, lets you browse food choices.

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GlobalShop: Smell machine may make scents for retail

by James Bickers — Editor, Networld Alliance

March 17, 2008

CHICAGO — Today was opening day for GlobalShop 2008, the 16th installment of the trade show devoted to store design, visual merchandising and in-store…

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Retail RFID solution to aid sales, decrease labor costs

March 12, 2008

HICKORY, N.C. — Freedom Shopping Inc., a consumer RFID solution provider, has announced the availability of a retail offering that plugs into existing cash…

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