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Customer Experience News & Media

Recycling through kiosks a boon for Greenies

September 9, 2010

Recycling through self-service kiosks is gathering steam in a number of applications across the United States, according to Discovery News, a website from…

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UK retailers turn to kiosks to speed ‘speed of service'

September 9, 2010

A number of retailers in the United Kingdom are making self-service kiosks an integral part of their efforts to improve their speed of service, according to a…

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Kiosks pop up in more places — including the local paper

September 7, 2010

Consumer self-service through kiosks is garnering greater attention from the mainstream media with a San Diego Union-Tribune story on Coinstar buying into…

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Signifi's expandable DVD kiosk can grow to offer 7,000 disks

September 7, 2010

Toronto-based Signifi Solutions Inc. reported its Thunderbolt entertainment kiosk houses in 45 square feet the same number of movies and games that had once…

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Quick-service-restaurant kiosks: What's taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Efforts to allow customers to self-order in fast-food restaurants have been stymied despite successes at several firms.

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Protouch up for Retail Systems 2010 award

September 6, 2010

Protouch, a United Kingdom-based distributor and manufacturer of touch screen equipment, has been nominated for the Retail Systems Awards 2010.   The company…

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Gift card vendor preps for holidays with two big client signings

Self-Service Networks has nearly doubled placements of its GiftWise mall kiosks from last year.

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Frozen yogurt shops with kiosks see sweet rebirth

August 26, 2010

Three decades after chains TCBY and I Can't Believe It's Yogurt grew and fell on the restaurant scene, frozen yogurt treats are re-finding favor, bolstered by…

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Self-service stroller rental rolled out at Disneyland

August 24, 2010

Disneyland this summer added four self-service stroller rental kiosks next to the staffed counter at the Stroller and Wheelchair rental booth in the Esplanade…

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Signifi launches high capacity DVD rental kiosk in US

August 23, 2010

Mississauga, Ontario-based Signifi Solutions Inc. announced the launch of its best-in-class entertainment kiosks to the U.S. market. Tested over the past 1…

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Total Immersion uses ‘Augmented Reality' in kiosk software to promote eco-awareness

August 23, 2010

This season, environmental consciousness doesn't need to wait for the classroom.   As kids in the U.S. begin that annual back-to-school ritual, Los…

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Museums and photo kiosks a difficult fit

An application that demands more art than science may work only in special circumstances.

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DVD download-to-kiosk is a gift bag perk at Entertainment Merchants conference

August 22, 2010

The Entertainment Merchants Association (EMA) has teamed with MOD Systems to provide "virtual gift bags" to all attendees at the upcoming "Digital Media…

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Kiosk and self-service study a goldmine of industry info

Installed kiosks top 1.8 million worldwide as public grows to prefer self-service for multiple uses.

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Kiosks dispense driver's licenses

August 18, 2010

Mississippi has expanded its self-service kiosk program at its driver's license offices, according to The Mississippi Press.    The self-service machines were…

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Best Buy promotes budget digital streaming

August 18, 2010

DVD rental kiosk operators face heightened competition as Best Buy offers 99-cent digital movie rentals through its CinemaNow digital service, according to…

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Survey: Fliers seek more control through self-service kiosks and mobile phones

August 17, 2010

Consumers want to manage travel itinerary changes and preferences via self-service channels, according to OnWindows, an online news source from Microsoft.   A…

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Coinstar's Kaplan on redbox, risk, new products, kiosks and self-service

The leader of the firm that launched redbox and the green counting machine discusses the firm's successes and plans for continued growth.  

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Comark introduces Live Help interactive kiosks

August 15, 2010

Medfield, Mass-based Comark Corporation announced the launch of its Live Help Kiosks. With a simple touch to the kiosk screen, the user is connected to a live…

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Long Beach bike share includes solar-powered kiosks

August 15, 2010

By next spring, Long Beach, Calif. plans to expand its public transportation options by offering rentable bikes accessible through solar-powered kiosks…

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