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Customer Experience News & Media

Delta SkyMiles offers preferred rate for customers using biometric screening kiosks

February 8, 2017

Delta SkyMiles members can receive a preferred rate for using Clear biometric screening kiosks due to an affinity partnership between Delta Airlines and Clear…

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Cleveland, Ohio college has kiosks for personalized greeting cards

February 6, 2017

Students at Case Western Reserve University in Cleveland, Ohio can choose from over 4,000 card designs to customize their own greeting cards at a kiosk owned…

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Healthier Living Through Kiosks

PROVISIO’s SiteKiosk software is helping to drive the expansion of healthcare kiosks throughout Latin America.

Presented by PROVISIO LLC

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UFood Grill's self-serve kiosk recognizes customers' faces

by Elliot Maras — Editor, Automatic Merchandiser

UFood Gill's firsts stand-alone restaurant features a self-order kiosk that can remember the customer, thanks to facial recognition.

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Robotic coffee kiosk using Mitsubishi 6-axis arm opens in San Francisco

January 31, 2017

Cafe X, a robotic coffee kiosk, has opened for business in San Francisco’s Metreon mall, according to The Wall Street Journal. Customers can tap their desired…

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Biometric screening kiosks coming to Atlanta, Minneapolis/St. Paul and Los Angeles airports

January 30, 2017

Clear, a biometric company with screening kiosks at 19 airports and sports arenas, will be expanding to three more airports by the end of March: Atlanta…

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Micro markets: the self-service supermarket in the lobby

by Frank Olea

Micro markets are expanding rapidly across worksites and heavily trafficked areas because they provide a large variety of fresh and high quality food and…

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KFC to launch 5,000 kiosks with facial recognition to predict customers' orders in China

January 27, 2017

A KFC restaurant in Beijing now boasts a kiosk tapping facial recognition software to predict what a customer might order, according to Natural News. The…

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Kiosk manufacturer imageHOLDERS teams with Keytree to enclose voice controlled Amazon Dot in its Full Integration Kiosk

January 26, 2017

Kiosk manufacturer imageHOLDERS has teamed with Keytree, a technology consultancy, to securely enclose the voice controlled Amazon Dot within its Full…

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Tourism agency deploys virtual reality kiosks at India’s major airports

January 18, 2017

Kerala Tourism is deploying virtual reality kiosks at major Indian airports this year, accoding to the Business Standard in India. Nandakumar K P, deputy…

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MCNEX unveils smart display customer information system

January 17, 2017

MCNEX has launched its Smart Digital Information Display system, which is a designed to provide custom interactions with customers based on age, gender and…

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NEC releases two desktop monitors with ultra-narrow bezels

January 17, 2017

NEC Display Solutions has launched two desktop monitors: the 22-inch MultiSync E221N-BK, and the 24-inch MultiSync E241N-BK. The monitors feature IPS panels…

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GoMoto and DriveItNow to showcase customer engagement solutions at National Automobile Dealers Association Convention Jan. 26-29

January 17, 2017

DriveItNow, a provider automotive digital retailing technology, and GoMoto, a provider of cloud-based customer engagement solutions, will participate in the…

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As functionalities expand, what is a kiosk? Readers want a better understanding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A reader survey indicates the majority of kiosk industry members believe the general public and the audience they market to does not sufficiently understand…

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How Amazon Go is reinventing retail and its possible impact on self checkout kiosks

The Amazon Go store has no cash register or payment kiosk. Instead, shoppers scan themselves into the store using the free Amazon Go app, shop as normal…

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Paducah Power System's PayGo Success

Paducah Power System counts on PaySite billpay kiosks to offer an additional payment channel to its customers.

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Calgary, Alberta marketing/software company launches multi-functional kiosks

January 6, 2017

Storm Division, a marketing and software solutions provider in Calgary, Alberta, has launched Storm Kiosks that allow client businesses to gain customer…

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What’s in store for 2017? Part 2: Mobile payments’ impact on kiosks will vary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Smart phones are driving an ecommerce revolution. While mobile payment can adversely affect the need for kiosks in some situations, most industry observers see…

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North Dakota tests vehicle registration renewal kiosks

January 3, 2017

The North Dakota Department of Transportation has begun testing self-serve vehicle registration renewal kiosks, according to KFYR-TV in Bismarck, N.D. It's a…

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What’s in store for 2017? Part 1: Kiosks build on a strong foundation

by Elliot Maras — Editor, Automatic Merchandiser

With positive momentum carrying over from 2016, a healthy stock market and continuously improving technology, most kiosk industry observers are optimistic…

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