Customer Experience News & Media
Discount Tire to build 'digital hub of customer experience'
December 3, 2014
Discount Tire has called on Boston-based retail technology company OneView Commerce to enhance customer brand experience in its more than 875 stores across the…
read nowMassachusetts latest state to deploy license-renewal kiosks
December 1, 2014
The Massachusetts Registry of Motor Vehicles is enabling driver license renewal via eight touchscreen kiosks.
read now'Payment experience' designed to bridge multichannel gap
December 1, 2014
SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.
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Retail kiosk delivers virtual shopping cart, purchase options
November 24, 2014
Retail and inventory solutions company OrderWithMe is rolling out the ShopWithMe kiosk for retail, a POS platform allowing shoppers to purchase from a…
read nowResidential solar energy kiosk to light up retail
November 24, 2014
San Francisco-based residential solar company Sunrun introduced an interactive multitouch kiosk that enables consumers to generate a solar energy quote for…
read nowNew thermal receipt paper made from vitamin C
November 24, 2014
ATM, parking ticket and POS thermal receipt supplier Telemark Diversified Graphics is partnering with Wisconsin-based paper company Appvion to produce a new…
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Three important ways to positively reflect your brand in self-service.
by Marek Narkiewicz — CEO, GWD Media Ltd
A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.
read nowBright Pattern releases video channels for sales and customer service
November 21, 2014
Bright Pattern, provider of cloud management solutions announced the incorporation of video channels for sales and customer service at part of the Rich Contact…
read nowTurkey-based MyBilet and Kiosk Innova deploy self-service ticket kiosks
November 21, 2014
Istanbul, Turkey-based e-ticketing provider MyBilet has chosen Kiosk Innova to expand its self-service ticket sales.
read nowFindaTopDoc unveils physician reviews kiosk
November 20, 2014
Health information services company FindaTopDoc unveiled an in-office system that lets patients review their doctor's visit in less than 30 seconds, the…
read nowMoneyGram sets up shop in Ukraine
November 20, 2014
Global money transfer company MoneyGram announced that consumers in Ukraine can now utilize the company's kiosks and ATM 24 hours a day to send and receive…
read nowUSA Tech featured on list of 500 fastest growing tech companies
November 19, 2014
USA Technologies named to Deloitte's Technology Fast 500 for a ranking of 388 on its list of the 500 fastest-growing technology, media, communications, life…
read nowGreen Bay Packers intoxicate fans with self-serve beer kiosk
November 19, 2014
The Green Bay Packers and food and beverage partner Delaware North Sportservice launched the new Draftserv self-service beer machine at Lambeau Field when the…
read nowUSA Tech CEO attributes 'growing interest' in cashless payments to expanded customer base
November 19, 2014
Malvern, Pennsylvania-based USA Technologies, provider of wireless payment and M2M solutions, announced its first quarter 2015 earnings.
read nowGeophysicist conference offers digital experience to meet attendee demands
November 19, 2014
Attendees of the annual Society of Exploration Geophysicists International Exposition and 84th Meeting were met with an interactive digital experience at the…
read nowRetail franchise to install interactive digital experience in 100-plus stores
November 18, 2014
Retail franchise Apricot Lane is planning to feature an interactive customer experience at the 100-plus opened and planned stores across 36 U.S. states.
read nowCustomers experiencing digital benefit from airlines' increased profit margin
November 18, 2014
Thanksgiving travel will result as many as 25 million passengers on U.S. airlines in 2014, according to industry trade organization Airlines for America.
read nowNetworld Media unveils virtual currency summit for 2015
November 17, 2014
Following the launch of its latest website, virtualcurrencytoday.com, Networld Media Group is set to deliver its first-ever Virtual Currency Today Summit on…
read nowSymitar intros self-service bank app
November 17, 2014
Technology and payment services provider Jack Henry & Associates Inc. and its Symitar division announced a new app, Episys Anywhere, that allows credit union…
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Three critical trends shaping self-service and how to capitalize
by Chris Gilder — Founder/CEO, Meridian
Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once…
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