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Customer Experience News & Media

Virtual aquarium tunnel to scan passengers’ faces at Dubai airport

October 12, 2017

Airline passengers leaving Dubai will pass through a virtual aquarium tunnel that will scan their faces as they walk, according to The National. The tunnel…

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Bluefin Payment Systems teams with ITC Systems on PCI-validated P2PE

October 12, 2017

Bluefin Payment Systems will provide its PCI-validated point-to-point encryption solutions to companies and organizations using ITC System's cash card…

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AI and virtual reality moving mainstream for hospitality operations

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research from Oracle Corporation presented at the Global Gaming Expo quantifies rising consumer acceptance of new technology in hotels and restaurants.

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Wells Fargo introduces NFC access at over 5,000 ATMs

October 11, 2017

Wells Fargo & Company has introduced Near Field Communication contactless functionality at more than 5,000 ATMs across the country, giving debit card…

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Global Gaming Expo showcases convergence of entertainment, hospitality and foodservice

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Exhibits on the show floor included a large number loyalty redemption kiosks, cash management kiosks, card dispensing kiosks and kiosk software.

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Dave & Buster's entertainment play: Interactive technology played a key role

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In his keynote address at the Global Gaming Expo in Las Vegas, Dave & Buster's CEO noted the role interactive technology played in transitioning to a mixed…

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D-Tech International introduces self-serve solution for libraries

October 9, 2017

D-Tech International has introduced serveIT-T, enabling library patrons to check out and check in their items via mini kiosks, according to a press release.

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365 Retail Markets reaches wireless milestone with OptConnect

October 6, 2017

OptConnect Managed Wireless Solutions has reached a milestone with partner 365 Retail Markets, a provider of micro markets, according to a press release.

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Storis to introduce kiosk for home furnishings retailers

October 6, 2017

Storis, a retail software solutions provider, will showcase its new kiosk solution at the upcoming High Point Market (Oct. 14-18 in High Point, North…

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Kiosks drive add-on orders for French street food startup

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The self-order kiosks enable customized orders, delivering higher tickets for this startup offering French street food.

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Veridocs Inc. uses live video facial recognition for identity verification

October 4, 2017

Veridocs Inc., the developer of an identity management system, has bolstered its ID Authentication system in partnership with Gemalto and its Live Face…

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Church giving kiosks, offer much more than tithing

Make the influx of attendance and special events of the holiday season smoother by offering parishioners the advantages of using a church giving kiosk.

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How 'enhanced personalization' boosts in-store buying opportunities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

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Luxembourg international airport to install automated border control systems

October 3, 2017

The Police Grand-Ducale Luxembourg has commissioned Veridos, a Berlin, Germany based provider of security and identity verification solutions, to install 1…

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Redefining automated retailing part 4: Streaming video to play a role

by Michael Kasavana — Educator, K Team

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.

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Ikea vending machine offers kitchen tools

October 2, 2017

Ikea has installed a vending machine at a Stockholm subway station to sell small kitchen items such as a garlic press, an egg slicer and other tools, according…

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Shake Shack to introduce cashless kiosks in New York City

October 2, 2017

Shake Shack will introduce its first-ever cashless kiosks at a new restaurant in New York City early this month, according to a press release. Located at 5…

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Weak cell signals for parking kiosks challenge Maine town

September 28, 2017

Lawmakers in York, Maine are considering the purchase of 12 additional parking kiosks, but are uncertain about what to do about weak cell signal strength…

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Mental health screening kiosk installed in North Carolina town

September 26, 2017

A mental health screening kiosk has been installed at the Human Services Center in Bayboro, North Carolina as part of the Access Point screening program from…

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Technology provider gains license for disability access systems

September 26, 2017

The Wisconsin Alumni Research Foundation has signed an exclusive license agreement with Assistra Technologies LLC, covering a portfolio of patents and…

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