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Customer Experience News & Media

RedyRef Interactive Kiosks

When visitors arrive at your building they help! Staffing a front desk full time is expensive. Learn more about RedyRef's digital receptionist and interactive…

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KIOSK Information Systems | World Leader in Self-Service Solutions

KIOSK Information Systems | World Leader in Self-Service Solutions Explore the wholistic project services and technology KIOSK provides to support a…

Presented by KIOSK Information Systems

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Retail kiosks: do's and don'ts

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

There is no need to restate the importance of retail kiosks. However, to have a successful deployment, you need to keep in mind your "do's" and "don'ts."

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RedyRef Interactive Kiosks debues New Generation of enGAGE (T) Tablet Kiosk Enclosure at NRF Retails Big Show 2016!

RedyRef, a turn-key, self-service kiosk solution provider is debuting a new tablet kiosk enclosure solution featuring the Elo I-Series family of tablets: the…

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Meijers mPerks kiosk could use customer experience boost.

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Using a kiosk to join a retail loyalty program should be a simple task. However, slow loading times and inaccurate touchscreens can quickly turn a simple task…

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Scala showcasing retail solutions at NRF BIG Show in NYC

January 14, 2016

Digital signage experience provider Scala Inc., is set to showcase six shopping solutions that focus on connecting the online and in-store worlds at this…

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ATMs: future trends for 2016

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Experts in the ATM industry give their thoughts on the biggest developments of 2015 and what lies ahead for 2016.

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Win millennials with QSR kiosks

by Frank Olea

It is no secret that millennials prefer customization and digital experiences. Quick serve restaurant kiosks can deliver these two elements and can help you…

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The GUI's role in customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to customer experience, you have to consider your graphical-user-interface. It doesn't have to be Monet, but if it appears outdated and…

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Top 5 blogs of 2015

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With 2016 upon us, it is time to look back on lessons learned in 2015. The top five most-read blogs of the year cover a variety of important lessons from Apple…

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Health care company looks to improve customer experience with check-in kiosks

December 16, 2015

Health care solutions company CrossChx Inc. is attempting to improve customer experience at hospitals with its new line of check-in kiosks, which allows users…

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NYC Subway now open for Christmas shopping

December 10, 2015

Subway riders can shop for holiday gifts inside New York City subways via an interactive experience on the Metropolitan Transportation Authority’s On The Go…

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Key trends of restaurant self-service kiosks

Self-serve kiosks are becoming a regular entree for restaurant patrons. There are several key trends we have discovered from their implementation, from usage…

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Small changes make a big impact

Sustainability, energy efficiency and social responsibility have long been hot topics in the retailing industry. As retailers continue to look for smart…

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ICX Symposium: Data analysis drives the interactive customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Whether you manufacture kiosks or provide bitcoin wallets, you need the right data to craft the best customer experience. In the famous words of Sherlock…

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Virtual concierge offers VIP customer service

by Frank Olea

Virtual concierge kiosks are on the rise, because with advancements in video conferencing quality and the proliferation of personal internet connected devices…

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Choosing and sourcing quality kiosk components part 2

by Ben Wheeler — Director of Marketing and Sales, RedyRef

Last time, we discussed how to choose the right kiosk components for a project. This week, we conclude with the second stage of kiosk development and component…

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Cellphone kiosks charge up retail sales

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Many shoppers are familiar with the mad rush to find an outlet to charge their cellphone's battery. Cellphone charging kiosks can address this need, while…

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Keeping customers happy with loyalty kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

We've all heard the many sayings about the importance of satisfying customers by providing optimal customer service. One key way to keep customers satisfied is…

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AR digital signage kiosk goes to the Smithsonian

November 5, 2015

Augmented reality and natural UI developer Zugara's augmented reality patent for virtual dressing room technology recently was selected by the U.S. Patent…

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