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Customer Experience News & Media

'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to…

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Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…

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New York State Fair to add ticket kiosks for milk purchases

June 14, 2017

The New York State Fair will add electronic kiosks to allow visitors to buy tickets for purchasing 25-cent milk servings at the milk bar inside the Dairy…

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Walmart pilots self-service kiosk for fast online order delivery

June 12, 2017

A few lucky Walmart shoppers in Oklahoma City are the first to test an automated kiosk being used to distribute online grocery orders in under a minute.

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Kiosk Marketplace defines a 'self-serve kiosk' to improve public understanding

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace readers select a uniform definition of a self-serve kiosk. The definition will improve public understanding of self-serve kiosk capabilities.

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SoftBank buying Boston Dynamics to boost robotic advancements

June 12, 2017

Robotics pioneer Boston Dynamics, owned by Google's Alphabet Inc., is being acquired by SoftBank Group Corp.

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Consumers love tech in the brick-and-mortar retail experience

June 12, 2017

A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.

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Kiosks help keep brick and mortar stores relevant as e-commerce expands

Interactive kiosks offer retailers a tool for allowing customers to join the e-commerce experience with in-store purchasing by allowing shop to shop for both…

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Student who learned CPR at airport kiosk helped save a life

June 8, 2017

A student who learned CPR from a kiosk performed CPR on a man who was struck by lightning while walking through the parking lot at the University of Dayton…

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ICX Summit honors Olea Kiosks and Elevate Award winners in Dallas

Olea Kiosks receives the first annual Kiosk Innovation of the Year Award during the ICX Summit.

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Walmart tests kiosk for picking up online grocery orders

June 6, 2017

Walmart is testing a kiosk called 24-Hour Pickup at a store near Oklahoma City that allows shoppers to pick up online grocery orders, according to Supermarket…

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Detroit offers water and sewer payments at 37 kiosks

June 5, 2017

The Detroit Water and Sewerage Department has joined the DivDat Kiosk Network, according to a press release. Detroit water and sewer customers can make…

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ICX Summit: Speakers, keynotes are all 'A-list'

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

A lineup of kiosk experts will share their insights at the ICX Summit June 5-7, offering a bird's eye view of what's in store for interactive customer…

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Air transport summit debuts robotic airline check-in kiosks

June 2, 2017

Robotic airline check-in kiosks took center stage during the Air Transport IT Summit held in Brussels last week, according to USA Today. SITA, a global air…

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Fujifilm releases software solution with photo transfer app

May 31, 2017

Fujifilm recently released its new GetPix kiosk software solution with the its GetPix transfer app and updated greeting card templates, according to a press…

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BrightDoor to demo kiosk and mobile apps at apartment expo June 21-24

May 26, 2017

BrightDoor, a provider of real estate marketing technologies, will introduce its kiosk and mobile applications at the 2017 National Apartment…

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Ziosk teams with Main Event Entertainment to enhance guest experience

May 26, 2017

Ziosk, maker of an ordering, entertainment and pay-at-the table tablet, and Main Event Entertainment, the bowling-anchored dining and entertainment…

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The Beautiful and the Beastly Side of The Internet of Things

by Steve Latham — CEO, Banyan Hills Technologies

"One of the things that strikes me with many of the applications that we see ramping up around the Internet of Things, is the intense focus on the “sexy” part…

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The Three Things You Can do to Embrace the Internet of Things

by Steve Latham — CEO, Banyan Hills Technologies

THE NUMBERS ARE STAGGERING, AND IT’S ALL MELDING TOGETHER.

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IoT is Real, and The Economics Are Pretty Compelling

by Steve Latham — CEO, Banyan Hills Technologies

It wasn’t that long ago when the first smartphone came out, and we saw the pace of connected devices and associated mobile applications accelerate beyond what…

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