Customer Experience News & Media
Will 2020 be the breakout year for 5G?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
5G cellular service has been introduced to several markets, but use is limited due to the need for consumers to have compatible phones. Experts, nonetheless…
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Amazon exploring palm biometric technology for retail checkout
January 20, 2020
Amazon is working on new checkout terminals that would allow shoppers to make payments using biometric data found on their palm prints rather than having to…
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Kohl’s Corp. teams with Frank Mayer and Associates on self-checkout kiosks
January 20, 2020
Kohl's Corp., a Menomonee Falls, Wisconsin-based chain of department stores, has partnered with Frank Mayer and Associates Inc. to design, engineer and produce…
read nowAWM Smart Shelf teams with OptiCrib on automated storeroom management
January 17, 2020
Adroit Worldwide Media, Inc., a vision technology company, has teamed with OptiCrib, a Shamrock company, to provide seamless and friction-free inventory…
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McFadyen Digital introduces popup autonomous retail as a service
January 17, 2020
McFadyen Digital, a provider of e-commerce and online marketplace solutions, has introduced a popup autonomous retail-as-a-service platform known as Cartable…
read nowHitachi, Shekel Brainweigh team on autonomous shopping solution
January 16, 2020
Shekel Brainweigh Ltd., a provider of weighing technology, and Hitachi today unveiled Capsule, a framework for an autonomous micro-market solution based on…
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Self-checkout beats the drum hard at NRF 'Big Show'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace reviews 44 kiosk exhibits at the National Retail Federation Big Show in New York City.
read nowDatalogic introduces vision technology for self-checkout
January 14, 2020
Datalogic, a provider automatic data capture and process automation, has introduced new vision technology for self-checkout that will be on display at the NRF…
read nowSelf-order kiosks are on a roll in U.S. restaurants
It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.
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Will autonomous checkout revolutionize sports concessions?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Pawtucket Red Sox became the first professional sports team to announce an autonomous checkout store, to be located in Polar Park, a ballpark the team is…
read nowPyramid Computer introduces self-scan kiosk and gift card kiosk
January 13, 2020
Pyramid Computer has introduced a self-scan kiosk and self-service gift card kiosk, both of which will be displayed at the National Retail Federation show in…
read nowElo announces POS, self-service, BOPIS additions
January 13, 2020
Elo, a provider of interactive retail solutions, announced additions to its lineup of point-of-sale, self-service, BOPIS and in-store fulfillment solutions…
read now4 ways digital kiosks are simplifying travel and tourism
Designed with simplification in mind, self-service digital kiosks can help provide travelers with the information and services they need to allow them to enjoy…
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download nowFamous Belgian Waffle Company Serves Up Better Customer Experiences
Wafels & Dinges, best known for its delicious Belgian waffles that come with a variety of options for toppings, has been in business since 2007, and since…
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EVs, charging networks, on the way, experts claim
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Experts claim EVs are going to expand along with EV charging stations. High costs and a lack of consumer understanding about the new technology have been…
read nowNew York recovery center installs self-service blood pressure kiosk
January 7, 2020
Community Health Action of Staten Island recently installed a self-monitoring blood pressure kiosk at its Next Step and Recovery Center in the St. George…
read nowConverge Retail to unveil RFID-based interactive display platform
January 7, 2020
The Converge Virtual Try On is an interactive kiosk that uses mixed reality to enable customers to virtually try on jewelry items.
read nowSATO America to introduce new printing solutions
January 7, 2020
SATO America, a provider of auto-ID solutions, will unveil three products at this year's National Retail Federation trade show in New York next week in smart…
read nowAdvantech to launch outdoor self-service kiosk
January 7, 2020
Advantech, a provider of IoT intelligence systems and embedded platforms, will launch its UTK-932 Outdoor Self-Service Kiosk next week at the 2020 National…
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Kiosk executives highly bullish on 2020
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
2019 marked the third straight year of excellent growth for self-service technology, and most kiosk industry executives say 2020 will be just as good if not…
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