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Customer Experience News & Media

Spain's CaixaBank launches facial recognition system for payments at Nestle Market

November 15, 2019

CaixaBank, based in Spain, announced the launch of a payments system trial at a Nestle Market, marking the first time that a grocery or retail store uses…

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Zytronic teams with Itoki on interactive conference table

November 14, 2019

Zytronic Displays Ltd., a U.K.-based manufacturer of touch sensors for ATMs, digital signage, self-service kiosks and gaming machines, recently enabled Itoki…

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McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

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Four ways outdoor kiosks improve drive-thru sales

As fast food restaurants consider adding units, here are four ways outdoor kiosks can impact drive-thrus.

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Registration kiosks at DMV improve customer experience

Times change, and so, too, are many DMVs as technology is helping shift the consumer experience from frustration to elation.

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Stora Enso teams with Atos on ‘intelligent cabinets’ for unattended payment

November 12, 2019

Stora Enso, a provider of renewable solutions in packaging, biomaterials, wooden constructions and paper, is partnering with Atos, a digital transformation…

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Samsung introduces digital pen interactive display

November 7, 2019

Samsung Electronics America Inc. has introduced its Samsung Flip 2 digital interactive display, the latest addition to the Flip lineup, transforming the…

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4 ways self-service solutions are enhancing the workplace

by Melissa Harward — Marketing Coordinator, Meridian Kiosks

From check-in kiosks to virtual building directories, interactive digital signage, and automated smart lockers, many organizations are finding ways to simplify…

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TNS introduces secure Internet gateway to India

November 5, 2019

Transaction Network Services has launched its secure Internet gateway to the Indian market and secured its first customer agreement with one of the world's…

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How interactive kiosks, digital signage empower public transit riders

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks give riders in downtown Pittsburgh access to real time bus and rail information and allow them to map out itineraries. The digital signage…

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Fresh n' Lean Introduces smart refrigerated kiosks

November 4, 2019

Fresh n' Lean, which provides ready-to-eat meals, has introduced SmartFridge, a refrigerated kiosk for serving freshly prepared meals to worksite…

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Metromatics installs MetroSpec LCD digital bus stop displays in Australia

November 1, 2019

Metromatics has installed its lastest digital bus stop displays for the South Australian Department of Planning under brand name MetroSpec in Adelaide.

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Dave & Buster's to install Diebold Nixdorf’s self-service kiosks offering game cards

October 31, 2019

Dave & Buster's, a national dining and entertainment provider, will install Diebold Nixdorf's self-service kiosk solution at locations nationwide…

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Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

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Toshiba integrates Intel processing for POS systems

October 30, 2019

Toshiba Global Commerce Solutions has integrated Intel's latest processor technology within its global point-of-sale systems, according to a press…

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Standard Cognition acquires autonomous checkout provider DeepMagic

October 29, 2019

Standard Cognition, a provider of autonomous checkout technology, has acquired the assets of DeepMagic, a New York startup also focused on unattended…

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Improved technology will drive facial recognition adoption, say gaming experts

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The use of facial recognition for customer identification has been controversial due to concerns about privacy and accuracy, but a panel of experts at the…

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SnapPay introduces facial recognition solution

October 28, 2019

SnapPay, Inc., a provider of a payment gateway that allows North American merchants to accept digital payments from Alipay and WeChat Pay users, has introduced…

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3 ways digital kiosks drive retail sales

Self-service retail solutions of all kinds are helping retailers effectively drive sales while creating a seamless and customized shopping experience for their…

Presented by KioskMarketplace.com

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LemonShark Poke installs self-serve beer tap at Florida location

October 25, 2019

LemonShark Poke, a fast casual restaurant chain, has installed a six-tap self-serve beer tap at its recently opened location in West Palm Beach, Florida…

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