Commentary
Getting AI right: 3 rules that will show results
Artificial intelligence brings a wealth of opportunity for improving customer interactive experiences, but being a new science, there are plenty of pitfalls…
read now
ICX Summit fever is really heating up; Don’t be left behind!
by Ben Wheeler — President, KioskGUY.COM
The IXC Summit June 12-14 in Dallas at the Omni Hotels & Resorts will cover the landscape from kiosks to digital signage to mobile and beyond to give attendees…
read now
Haptic technology: how it will unlock the potential of touch in self-serve kiosks
Haptic technology is poised to give consumers a new, more intuitive and more human way to engage with self-serve kiosk interfaces, and to connect with the…
read now
2018 Kiosk Marketplace Census cites positive outlook driven by retail technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments…
read now
The top 5 POS features for self-service in stadiums and arenas
A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas
read now
Force sensing brings intuitive functionality to interactive touchscreen kiosk applications
by Ian Crosby — Sales & Marketing Director, Zytronic
Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.
read now
Limited-service restaurants take the lead with self-order kiosks as technology evolves
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more…
read now
Let’s get ‘phygital’: Changing trends of cash payment solutions in retail at NRF 2018
The winners will be those who are best able to understand the interplay between the physical and the digital to create the ultimate "phygital" experience.
read now
Custom kiosk design – an inside look
by Chris Gilder — Founder/CEO, Meridian
Custom kiosk design helps customers create a fully customized self-service solution to fit their individual use case.
read now
A millennial love letter to the self-checkout line
In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.
read now
Casino gaming expands, unleashing a kiosk innovation lab
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.
read now
Top 10 ways college campuses utilize interactive kiosks
Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration…
read now
Redefining automated retailing part 5: Wayfinding enters the mix
by Michael Kasavana — Consultant, K-Team
Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the…
read now
The electronic kiosk/tablet checklist: It’s all about the CRM
A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine…
read now
Has automated retailing’s time finally arrived in the US?
There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite…
read now
‘Bodega Mania’ fails to make the case for technology
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the…
read now
The future of digital communications in restaurants: Touch, signage, entertainment
With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…
read now
Redefining automated retailing part 3: Digital signage options for kiosks
by Michael Kasavana — Consultant, K-Team
The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.
read now
The Indian Summer of kiosks is upon us! Why we're ready for the thaw of 2017/2018!
by Ben Wheeler — President, KioskGUY.COM
The kiosk industry's killing frost of 2008 ushered in the creativity and strength of the kiosk solution companies of 2017 and beyond.
read now
Kiosk Marketplace to publish comprehensive industry report, seeks your input
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the…
read now
