Commentary
The case for managed services for kiosks
As the economy keeps getting more and more specialized, businesses have to focus on what they know to stay alive. For many businesses that use self-service…
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How self-service kiosks are transforming ticketing
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
From transportation to performances, movies, sporting events, amusement parks and everything in between, ticketing kiosks are completely revolutionizing the…
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HR kiosks: an important tool for recruiting and retaining talent
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
From hiring and recruiting to scheduling and information sharing, HR kiosks are transforming and simplifying many of the processes that keep employees informed…
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Cashierless stores slowly make inroads
Shoppers can now either use a mobile app, scan a receipt, or text in their payment allowing for a quicker, more efficient way of getting in and getting out.
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How to plan your kiosk workflow
by Andrew Savala — CEO, KioskSimple
Planning your kiosk workflow allows you to better understand your vision and to convey that vision to a designer.
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Sit back, relax and put your entertainment kiosk to work
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
Entertainment kiosks provide the efficient solutions venues need to successfully meet their customers' needs while also operating effectively and remaining…
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Kiosk idle timeout: what happens when they walk away?
by Andrew Savala — CEO, KioskSimple
Kiosk providers we also must plan for what we'll refer to as the "sad path," which is when the customer deviates from the expected behavior.
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ICX Summit: our customer experience collaboration lab
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…
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College tuition payment kiosks: a flexible and secure solution
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
Digital payment kiosks go a step further than online portals that allow students to pay tuition using a smartphone or a computer.
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12 mistakes people often make on their first payment kiosk
by Andrew Savala — CEO, KioskSimple
Self-service payment kiosks are a powerful tool for boosting sales, reducing customer wait times and combating a rising minimum wage, but there are number of…
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The future of cards, contactless and biometrics in payments
With big players like Mastercard and Visa now mandating that all new cards and payment terminals be contactless enabled, global growth of the technology is set…
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As convenience demand grows, smart lockers offer a versatile solution
by Melissa Harward — Marketing Coordinator, Meridian Kiosks
As consumers continue to place value on the convenient solutions that make their lives easier, smart lockers and other self-service solutions will continue to…
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When selecting kiosk payment devices, don’t paint yourself into a corner
by Andrew Savala — CEO, KioskSimple
When developing a payment kiosk, it's important to select your hardware before your operating system and programming language. Otherwise, implementing the…
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How to get to market faster with an MVP kiosk
by Andrew Savala — CEO, KioskSimple
Building your first kiosk is not like building a custom home, where you have a clear blueprint. A kiosk, and most software projects for that matter, evolve as…
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Micro markets tap AI, redefine, rejuvenate convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Micro markets, besides improving the customer experience, give refreshment service operators a way to respond to competition from increasingly technologically…
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How digital kiosks are changing the small town experience
Interactive wayfinding kiosks help users navigate their destination and explore their surrounding area with interactive information. Not only does the kiosk…
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How EMV makes mobile payments secure in self-serve kiosks
EMV compliant mobile payment processing improves payment security and safeguards organizations and individuals against fraud threats.
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McDonald’s kiosk hack was a wake up call; 8 ways to protect yourself
by Andrew Savala — CEO, KioskSimple
The McDonald's kiosk hack in Australia served as a wake up call for kiosk operators everywhere. Payment kiosk security expert Andrew Savala offers eight tips…
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How HR self-service kiosks aid employee retention
HR kiosks don't work miracles, but they can definitely help with employee engagement and satisfaction.
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6 tips for boosting customer engagement at your kiosks
by Andrew Savala — CEO, KioskSimple
The purpose of a self-serve kiosk attract screen is to get the customer to interact with the kiosk, not to feed them a lot of information. Kiosk designers and…
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