How companies are leveraging outdoor kiosks to improve the user experience

by Chris Gilder — Founder/CEO, Meridian

There are many use cases for outdoor kiosks that enhance the user experience by streamlining processes that might otherwise require long wait times or…

Your kiosk project part 1: How to get executive buy-in

by Frank Olea

The case for the deployment of kiosks is easily made if the right information gets in front of the right people at the right time. It's merely a matter of…

Time for an honest discussion about kiosks and future jobs – and the kiosk industry must start it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

It's not enough for the kiosk industry to recognize that claims that kiosks are killing jobs are simply false. The kiosk industry needs to protect its…

The price of self-service, part 2 - lowering the cost of kiosk software

by Ben Wheeler — President, KioskGUY.COM

Software is and always will be the largest cost of doing business in the self-service biosphere. If you have a suitable website, serving it as the solution is…

Five ways travel and tourism should be using digital signage

by Chris Gilder — Founder/CEO, Meridian

Digital signage has introduced a new way to provide audiences with engaging information. From retail to healthcare, numerous industries are starting to…

Demand on the rise for customer loyalty kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As a marketing tool, kiosks can engage customers in various ways using email marketing or linking the kiosk to an interactive mobile experience. For the kiosk…

How to use kiosks to improve the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

With brands and retailers looking to tap the benefits kiosks offer in improving the customer buying experience, technology is providing more tools to make…

Beacon technology's place in retail marketing; do kiosks have a role to play?

Beacon technology enables a merchant to track shopping patterns, influence point-of-purchase decisions, and reward consumers through a payment kiosk. Futurists…

The price of self-service, part 1: lowering the cost of kiosk hardware and components

by Ben Wheeler — President, KioskGUY.COM

Hardware and components have to be tested for compatibility and reliability. Most hardware companies will give a prospective customer a free 30-day evaluation…

Blockchain technology can make voting systems more secure

Blockchain technology provides a new level of transparency and immutability to all types of transactions, including voting. Hardware wallets can provide…

It’s an exciting time to join the kiosk industry – glad to be on board!

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The role of a trade media property is to serve as a forum for industry information and to harness this information to help industry members make productive…

Have a kiosk and space, too!

by Kisha Wilson — Marketing Manager, SlabbKiosks

While most modern kiosks are now more compact, smaller businesses may still not have the luxury of additional space to accommodate a basic freestanding kiosk…

4 Predictions for touchscreen software in 2017

by Casey Dubbs — Marketing Manager, Horizon Display

Touchscreens are everywhere, and the technology behind it is continuing to advance. From next-gen haptic touch technology to content delivery software…

Video walls in hospitality: A gateway into the future

by Tim Griffin — CTO, Userful

Hotel lobbies are high traffic areas where people gather and wait; a perfect place for video walls, a visually compelling solution that captures attention in…

City kiosk security failures have an easy solution

by Laura Miller — Director of Marketing, Kioware

The New York City Wi-Fi kiosks were recently shut down due to users who decided to use the devices for porn viewing. Other public devices have also been the…

What you should know before purchasing a bill pay kiosk

by Chris Gilder — Founder/CEO, Meridian

Businesses are turning to bill pay kiosks to enhance customer experience through self-service payment. While many businesses are eager to join the self-service…

Self-order kiosks make waves in restaurants

by Chris Gilder — Founder/CEO, Meridian

The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to…

Getting your kiosk up to speed with ADA specs

by Frank Olea

According to a U.S. Census Bureau 2002 survey, there are more than 51 million individuals with disabilities in the United States. With such a large number of…

Kiosk printers 101: How to ensure reliablility

by Kiosk Marketplace

Anyone who has dealt with printers knows they have a bad tendency of jamming, running out of ink and generally being a pain in the neck. Kiosk printers…

Does off-the-shelf kiosk software exist?

by Chris Gilder — Founder/CEO, Meridian

Custom kiosk software is well known, but what about an off-the-shelf application that can be easily integrated into your kiosk? Do off-the-shelf solutions even…