How 'enhanced personalization' boosts in-store buying opportunities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

Redefining automated retailing part 4: Streaming video to play a role

by Michael Kasavana — Consultant, K-Team

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.

Has automated retailing’s time finally arrived in the US?

There are 10 new automated retailing systems that I have counted in the last 12 months from the U.S., Europe and Asia, including Bodega. The concept, despite…

‘Bodega Mania’ fails to make the case for technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hopefully, Bodega's social media firestorm will help educate the automated retailing industry and the technology community about the need to be direct with the…

The importance of secure kiosk software

by Chris Gilder — Founder/CEO, Meridian

A secure software platform enables a deployer to integrate multiple peripheral components, customize security and monitor devices remotely.

The future of digital communications in restaurants: Touch, signage, entertainment

With restaurants' constantly changing menu offerings, promotions, FDA regulations, and beyond, digital communication is key as it allows restaurants to quickly…

Considerations for retail digital signage deployments

by Elliot Maras, Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Clients also need to recognize that digital signage provides ongoing benefits. One reason some deployments have not succeeded is because the client did not…

Redefining automated retailing part 3: Digital signage options for kiosks

by Michael Kasavana — Consultant, K-Team

The use of full motion video, music and/or voice track, stylized text and artistic presentation can provide unequalled content for automated retailing.

Kiosk Marketplace to publish comprehensive industry report, seeks your input

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk Marketplace is seeking help from its readers in publishing an annual report called the Kiosk Marketplace Census that will provide statistics on the…

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers…

Are kiosks ready for today's exciting digital technologies?

As kiosks continue to expand, kiosk manufacturers must assess how new digital technologies will impact their operations.

Redefining automated retailing part 2: Digital media’s key role

Because brick-and-mortar retailers have proven the effectiveness of digital media, the self-serve retail industry has a road map to follow in using this…

Are kiosks the next step for restaurant-based digital signage?

by Jeff Hastings — CEO, BrightSign

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach…

The kiosk game: What restaurants must be prepared to pay to play

by Chris Gilder — Founder/CEO, Meridian

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those…

How new technologies will redefine the automated retailing experience, part 1

Interest in creating enhanced user interactivity at the point of purchase coupled with the availability of new payment options, as well as interest in more…

Expanding digital signage capabilities drive growth for outdoor interactive kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive kiosks are providing outdoor environments with new ways to promote their offerings as well as new revenue opportunities in the form of paid digital…

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

'Interesting times' highlight ICX Summit 2017

by Christopher Hall — w, t

Brands really can't treat any of their customers like they’re all alike anymore, not just the millennials, especially now that the technology is available to…

Interactive Customer Experience: the start of a daunting, yet exciting journey

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ICX Summit gave retailers and interactive technology players a chance to learn why companies have to share information both internally and externally to…