Looking for secure self storage? Kiosks play a role

| by Kelsie Collins
Looking for secure self storage? Kiosks play a role

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You're on the inter-webs looking for "secure self storage" and you happened to come across this article. Good thing, because I'm about to teach you how to decipher whether a self storage facility is secure or not.

Sure, there are the good ole' fashioned security methods like:

  • Security camera
  • A regular lock 
  • A "beware of dog" sign

Problem is, people wear masks, locks get picked, and the facility owner's dog is a bichon frise (a super friendly breed).

While a security tape is a great thing to have after a theft has occurred, it's also important to implement preventative technology so there are less break-ins to record. So, if you really want your belongings safe in self storage, you're going to have to dig deeper.

Technology at updated facilities should have a kiosk, internal lock system, and break-in alarms. If the self-storage facility you're looking at has these three elements, you can be sure your stuff is safe.

A self-serve kiosk

A self-service kiosk is both convenient and integral to a complete safety system. In combination with internal locks and a premium alarm system, a kiosk can be used for secure check-in, registration and bill pay. It can display alerts of theft and contact the administrator should the kiosk be tampered with.

Usually, the purpose of implementing a kiosk in any business is to improve efficiency and convenience (among many other benefits). Unfortunately, in many cases, improved convenience comes at the cost of high end security.

Many facilities are using kiosks to make their facilities automated, including 10Federal Self Storage. The company used a freestanding model as an integral part of the goal to provide an automated, 24/7 facility.

10Federal Self Storage's automated kiosk.

"I think people are going that route (self-service) because it just seems more efficient," said Brad Minsley, CEO of 10Federal Self Storage. "I haven't seen any drawbacks from any segment of our customer base from going unmanned. A lot of people find that it provides a better level of service because if somebody wants their account statement, price per unit, or if someone just needs to move into a unit in the middle of the night, that is now available to them."

An internal lock

An internal lock system is needed to prevent break-ins. SecurGuard lock from Janus International Group locks from the inside of the storage unit in addition to the lock on the outside. It also locks the unit if the bill has not been paid but is in sync with the kiosk and unlocks as soon as the bill is paid so you have access to your unit immediately after payment.

According to Christine DeBord of PTI Security, "the SecurGuard lock from Janus International is only able to unlock once the gate code is entered into our keypad or mobile app." This brings additional security to the facility to decrease the chances of theft.

Disc locks and cylinder locks are recommended for the outside of the unit because they are difficult to cut and many self storage building managers will sell these locks in store for extra protection in addition to the internal security of the SecurGuard lock.

A superior alarm system

Alarm systems are the other important part of secure self storage. Individual door alarms help quickly decipher which unit has been burglarized and send a security message to the administrator and the owner of the unit.

In addition, door alarms and electronic locks help keep tenants from accessing any unit other than their own. With a superior alarm system, every door is closely monitored and tamper alerts are available in real time if you have software that coincides with the security system.

10Federal Self Storage used the combination of PTI's security systems, the SecurGuard lock from Janus, and Advanced Kiosks' freestanding kiosk to provide a 24/7 automated facility that is both convenient and secure. The company believes this "triple threat" can ensure everyone will rest well, knowing clients' goods are sufficiently protected from external theft.


Topics: Hardware, Hardware Components, Manufacturers, Security

Companies: Advanced Kiosks

Kelsie Collins
Kelsie Collins is marketing content writer and editor for Advanced Kiosks. wwwView Kelsie Collins's profile on LinkedIn

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