ICX Summit fever is really heating up; Don’t be left behind!

by Ben Wheeler — President, KioskGUY.COM

The IXC Summit June 12-14 in Dallas at the Omni Hotels & Resorts will cover the landscape from kiosks to digital signage to mobile and beyond to give attendees…

Haptic technology: how it will unlock the potential of touch in self-serve kiosks

Haptic technology is poised to give consumers a new, more intuitive and more human way to engage with self-serve kiosk interfaces, and to connect with the…

How mobile pay, AI and biometrics are bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

Personalization and physical-digital integration dominate retail innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Recognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver more interactive customer…

2018 Kiosk Marketplace Census cites positive outlook driven by retail technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The 2018 Kiosk Marketplace Census Report confirms a positive outlook for the self-serve kiosk industry, giving statistical insight into the customer segments…

The top 5 POS features for self-service in stadiums and arenas

A self-serve point-of-sale system can shorten lines and create a smoother, more enjoyable experience for the fans in stadiums and arenas

Force sensing brings intuitive functionality to interactive touchscreen kiosk applications

by Ian Crosby — Sales & Marketing Director, Zytronic

Kiosk owners can retrofit force sensing by updating the firmware and adapting their application software to respond appropriately.

Limited-service restaurants take the lead with self-order kiosks as technology evolves

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Most observers expect self-service progress to continue in the restaurant space as both kiosk hardware and software evolve to make the ordering experience more…

Let’s get ‘phygital’: Changing trends of cash payment solutions in retail at NRF 2018

The winners will be those who are best able to understand the interplay between the physical and the digital to create the ultimate "phygital" experience.

Custom kiosk design – an inside look

by Chris Gilder — Founder/CEO, Meridian

Custom kiosk design helps customers create a fully customized self-service solution to fit their individual use case.

A millennial love letter to the self-checkout line

In discovering his personal affinity for self-checkout, this millennial's experience taught him that his generation is not alone in having this attachment.

Casino gaming expands, unleashing a kiosk innovation lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Beyond its exciting growth potential, the gaming industry has clearly emerged as an innovation lab for kiosks in verticals well beyond gaming.

Top 10 ways college campuses utilize interactive kiosks

Interactive kiosks help students and faculty with announcements, wayfinding and other functions on college campuses. The kiosks also provide the administration…

Redefining automated retailing part 5: Wayfinding enters the mix

by Michael Kasavana — Consultant, K-Team

Wayfinding apps can amass key words and other relevant data associated with a kiosk's database. Hence, the app can provide the consumer information about the…

Best practices for deploying interactive outdoor kiosks

by Chris Gilder — Founder/CEO, Meridian

With inclement weather upon much of the country, now is an opportune time to expand on best practices for deploying outdoor kiosks.

Kiosk issue: 3G or not 3G, this is not a drill!

by Ben Wheeler — President, KioskGUY.COM

Self-serve devices that were or will be populated with 3G technology will very shortly be in need of upgrading. There are several questions that kiosk…

The top 5 uses for airport kiosks

Major airports saw wait times drop 30 percent from 27 minutes to under 20 minutes average wait at check in over the last decade. Kiosks are now providing even…

The electronic kiosk/tablet checklist: It’s all about the CRM

A checklist of features for self-serve kiosks and tablets should include a customer management platform that allows information managers to perform routine…

How 'enhanced personalization' boosts in-store buying opportunities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technologies evolve merging the physical with the digital, brands are finding new ways to meet customers' shopping needs in the store.

Redefining automated retailing part 4: Streaming video to play a role

by Michael Kasavana — Consultant, K-Team

Streaming video content must be targeted to the audience, and it has to take into consideration how much time the viewer has to view the video.