The fresh food frontier, part 1: Compliance before deployment

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Consumers increasingly expect better food choices in workplaces, hospitals, campuses, residential properties, transportation locations, and other places where…

The autonomous pivot: What independent retailers should know before going cashierless

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Computer vision, smart access, sensor-based product tracking, cloud software, and digital payments have made autonomous retail more accessible across…

Research spotlight: Self-service technology moves deeper into health care

by Richard Slawsky — Editor, Connect Media

Two recent research papers illustrate how kiosks and automated dispensing systems could play broader roles in detecting disease, improving access to medication…

The battle for the breakroom: Which automated retail model wins?

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Micro-markets, smart coolers, connected vending machines and specialty food systems are giving employers and property managers far more choices when providing…

At the Watercooler with Harry Malhotra of Diebold Nixdorf

by Kiosk Marketplace

Harry Malhotra, Director of Sales for Fuel & Convenience, QSR and Channel & Alliance Partners in North America at Diebold Nixdorf, works with retailers…

Presented by DIEBOLD NIXDORF INC.

An operations guide to shrink mitigation in unattended retail

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Unattended retail offers customers speed, convenience, and around-the-clock access. For operators, it can open new revenue channels while reducing the need for…

Studies examine biometric kiosk adoption, predictive vending maintenance

by Richard Slawsky — Editor, Connect Media

Two academic studies examine what it takes to make unattended systems more useful to passengers and more reliable for operators.

Studies examine how self-service technology can expand health care access

by Richard Slawsky — Editor, Connect Media

This edition of our academic research roundup looks at two studies exploring how kiosks and vending machines could remove barriers to care in very different…

5 small kiosk trends worth watching

by Richard Slawsky — Editor, Connect Media

Artificial intelligence may dominate the conversation around self-service, but many of the technologies quietly reshaping kiosk deployments have nothing to do…

What 2 studies reveal about self-service success

by Richard Slawsky — Editor, Connect Media

Two academic studies suggest the most effective self-service deployments balance automation with accessibility and user-centered design. Although the research…

Research shows healthcare kiosks are growing smarter — and more human

by Richard Slawsky — Editor, Connect Media

Four published academic studies suggest kiosk and vending technologies are becoming more intelligent, more accessible and more responsive to community needs.

What the latest academic research says about kiosks and vending machines

by Richard Slawsky — Editor, Connect Media

Three recent studies examine topics ranging from customer acceptance of self-service kiosks to AI-powered healthcare kiosks and the growing role of vending…

How to build kiosks for high-traffic environments

by Edward Roberto — Account Executive/Kiosk Whisperer, Frank Mayer and Associates

High-traffic sites require kiosks that can handle the added usage, which means success depends on choices made long before the first customer uses them.

Presented by Frank Mayer and Associates, Inc.

Rethinking kiosks for identity verification

by Taya Tuo — Marketing Director, SUNTEK Technology Co., Ltd.

More and more, kiosks are being used for identity verification. As more public and commercial services become digital, organizations still need reliable ways…

Remembering kiosk industry veteran Ron Bowers

by Richard Slawsky — Editor, Connect Media

Industry veteran Ron Bowers passed away April 25. He worked for Frank Mayer & Associates for 35 years.

How smart coolers can power up vending kiosks

Smart coolers are becoming a strong option for vending kiosks and modern retail.

From vending machines to autonomous retail: The evolution of grab and go shopping

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of autonomous retail — stores where customers…

What we learned at the Automated Retail and Kiosk Innovation Show

As automation moves deeper into physical environments, companies need to plan early for installation, maintenance, repair, and ongoing upgrades across their…

How to stretch your kiosk budget

Budgeting for large-scale kiosk programs requires much more than simply estimating hardware expenses. Here's all you need to know.

Presented by Frank Mayer and Associates, Inc.

6 must-ask questions when choosing a kiosk provider

Some kiosk companies will tell you that certain certifications are unnecessary or over-rated but then boast that they “strictly adhere” to many different…